We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Best Family vacation ever.” 5 of 5 stars
Review of Club Med Ixtapa Pacific

Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Compare best prices from top travel sites
and 3 more sites!
Save
You added Club Med Ixtapa Pacific to your Saves list
Club Med Ixtapa Pacific
4.0 of 5 Resort (All-Inclusive)   |   Playa Quieta | Estado de Guerrero, Ixtapa, Zihuatanejo 40 880, Mexico   |  
Hotel amenities
Ranked #2 of 23 Hotels in Ixtapa
Montreal, Canada
1 review
2 helpful votes 2 helpful votes
“Best Family vacation ever.”
5 of 5 stars Reviewed March 19, 2013

It was our 6th visit to this magnificent place and Club Med Ixtapa always manages to meet our high expectations. The chef de village, Remy and Christian (interim) made us feel very welcomed and extra special. Christian is a true professional. He just does his thing no matter what! He is indeed a valuable asset for Club Med and he is definately present on site. The entire GO team is fabulous. Stefani is by far the best fitness instructor in the world. She's a smart, terrific person and has a way of motivating people. What a gem! The sailing team: Diego, Cele and Courtney are great. They simply want everyone to make the most of the magnificent bay in all safety. Kayaks and sailboats are always available to GMs. The trapeze team convinced our entire family to conquer a fear of heights so...we all tried it. Our 7 year old son loves it so much now that he wants to go to circus camp this summer. Thank you Rolando and Joe for your professionalism and your great comfort up there!!! Dan is excellent in sports by especially with people. He has a terrific personality and the bones to be a Chef de village someday! This year, the Mini Club team surpassed themselves. The Iguanas team: Kari, Jaime, Christine, Wanni and Vania made our stay even more memorable. They are friendly, loving and caring. They are great role models for our children. They are truly passionate and committed to their work. They love it and it comes across loud and clear to the kids and their parents. Antonio (our favourite Beach Boy) and Alber (the greatest restaurant host/service/supervisor) are the best GE's in town! They remember the guests from one year to the next and make you feel like gold!!! René and Daniel at the bar provide superb service! The food is great and the rooms are comfortable! We always go back because the weather is perfect! The sun shines all day and the surrounding are absolutely beautiful.

Room Tip: We prefer the Iguana complex, quieter.
See more room tips
  • Stayed March 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
clubmedofficial, Guest Relations Manager at Club Med Ixtapa Pacific, responded to this review, April 11, 2013
Dear Voyageursdelle,
Thank you for posting a review about our Club Med Ixtapa resort. We are truly ecstatic to hear you've visited our resort six times and each visit surpassed your every expectation. It is our goal to make sure each guest has a memorable experience, and we're so glad you found our staff, activities, dining options, and amenities to be fantastic. Thank you again for the kind words, and we can't wait for you next trip!
Kind Regards,
Your Club Med Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

1,745 reviews from our community

Traveler rating
    1,303
    296
    78
    43
    25
See reviews for
1,238
176
34
23
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (331)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Spanish first
  • Any
English first
Montreal, Canada
1 review
5 of 5 stars Reviewed March 19, 2013

It was our 6th visit to this magnificent place and Club Med Ixtapa always manages to meet our high expectations. The chef de village, Remy and Christian (interim) made us feel very welcomed and extra special. Christian is a true professional. He just does his thing no matter what! He is indeed a valuable asset for Club Med and he is definately present on site. The entire GO team is fabulous. Stefani is by far the best fitness instructor in the world. She's a smart, terrific person and has a way of motivating people. What a gem! The sailing team: Diego, Cele and Courtney are great. They simply want everyone to make the most of the magnificent bay in all safety. Kayaks and sailboats are always available to GMs. The trapeze team convinced our entire family to conquer a fear of heights so...we all tried it. Our 7 year old son loves it so much now that he wants to go to circus camp this summer. Thank you Rolando and Joe for your professionalism and your great comfort up there!!! Dan is excellent in sports by especially with people. He has a terrific personality and the bones to be a Chef de village someday! This year, the Mini Club team surpassed themselves. The Iguanas team: Kari, Jaime, Christine, Wanni and Vania made our stay even more memorable. They are friendly, loving and caring. They are great role models for our children. They are truly passionate and committed to their work. They love it and it comes across loud and clear to the kids and their parents. Antonio (our favourite Beach Boy) and Alber (the greatest restaurant host/service/supervisor) are the best GE's in town! They remember the guests from one year to the next and make you feel like gold!!! René and Daniel at the bar provide superb service! The food is great and the rooms are comfortable! We always go back because the weather is perfect! The sun shines all day and the surrounding are absolutely beautiful.

Room Tip: We prefer the Iguana section and it is the right distance form the action for those who need to slee...
See more room tips
  • Stayed March 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
clubmedofficial, Guest Relations Manager at Club Med Ixtapa Pacific, responded to this review, April 11, 2013
Dear Nathalie P,
Thank you for sharing about your stay at our Ixtapa resort. We're thrilled you and your family had a phenomenal vacation enjoying all our resort has to offer like the trapeze, sailing, and dining options. It also makes us happy to hear you found our staff and service to be of the best. Thank you again for posting a review, and we hope to see you again soon!
Kind Regards,
Your Club Med Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Seattle, Washington, United States
Senior Contributor
34 reviews 34 reviews
12 hotel reviews
Reviews in 14 cities Reviews in 14 cities
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed March 18, 2013

We absolutely love this Club Med Village for so many reasons. This was our third time visiting this specific village in the last 3 years. The location is perfect: it sits on the small secluded beach, sheltered by the natural shade of the palm trees, protected by the rocks from the open ocean, clean fine sand, warm water, what else could one imagine for a perfect little paradise. Oh, but there is so much more. So let’s start with lodgings: we only stayed in the Iguana building which has the Club Med Family rooms that works perfectly for us. I love the idea of two rooms sharing a bathroom. It provides so much more space for the kids to run around, not to mention their own TV so we do not have to argue what to watch during those few minutes we are in the room. The Iguana building is centrally located close to everything: the mini club, the trapeze, the beach, the pools, kids’ playground … just a word of caution for those who are light sleepers to ask for a room away from the basketball courts due to noise levels at night.
The food was always good. The very first time we tried the food here we were surprised by the quality and taste considering the quantities prepared each day. But this time around the village has a new chef who’s been showing off the local cuisine much more than the previous chef. Needless to say the food was amazing. I was never a fan of Mexican food until this trip. We give 5 stars to this chef. We did not even know how much our kids were capable of eating .
The GO’s were good. Especially the mini club guys and girls were awesome. My older child would stop by the mini club on a daily basis for a few hours. He has never been a big fan staying away from us but he had lots of fun performing on stage with other boys and girls. He also loved the trapeze and swimming in the pools. Our toddler loved everything she was allowed by age to do.
The chef of the village Remy was great too. Always present everywhere chitchatting with guests. We liked him quite a bit.
One nice surprise happened on our last night there. We were able to observe GO’s releasing baby turtles into the ocean. We were not aware of this but apparently the GO’s collect sea turtle eggs once turtles lay the eggs in the sand on the club med’s beach and take care of them until they hatch. Then they release the baby turtles onto the very same beach and watch them slowly disappear in the ocean. This was just amazing.
Travel tips: flying in from Seattle we do not have direct flights to this destination so we have to fly through LA, Phoenix or Houston. LA airport is the worst of the three especially on the way back when you have to go through the customs and security. You will need at least 2 hrs in between the connecting flights to clear through all the necessary steps. And the food choices are terrible. Our favorite is Phx airport: medium size, easy fast pass through customs, and great choice of restaurants with quite tasty food.
Savings tips: I often find it cheaper to book CM lodgings through their site and then separately book the flights and transport from/to the airport (only $40 one way with a local taxi). Sometimes the CM will run ‘residential discounts’ for guests from LA, Phoenix or Houston. Do search for those on their site. They will book the flights and lodgings for you to/from these cities and you book separate connecting flights. It can be a huge saving.
We can’t wait to go back to CM Ixtapa, most likely next December.

  • Stayed December 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
clubmedofficial, Guest Relations Manager at Club Med Ixtapa Pacific, responded to this review, April 11, 2013
Dear Marija D,
Thank you for taking the time to share your thoughts about our Club Med Ixtapa resort. We love when our guests have an exceptional time and we're thrilled to hear our staff, dining options, facilities and activities exceeded your every expectation. We're also so happy you had the wonderful experience of watching baby turtles be released into the ocean! Thank you again for posting a review, and we can't wait for you to visit again!
Kind Regards,
Your Club Med Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 18, 2013 via mobile

We have travelled to many Club Med worldwide (Europe, Caribbean and North America), Ixtapa Pacific is the best! Rémy does a great job at managing it, talking to GMs everyday. Patricia, food & beverage manager, is very present at the buffet for lunch & dinner. The whole staff is always happy to help. Our standard room (Pajàro) was well appointed and always clean, with an ocean view! The weather was excellent, around 30 and sunny everyday. The beach was clean, long enough to walk. The ocean was nice & warm. We swam a few kilometers everyday to try not to gain too much weight because of the constitently amazing food served at the buffet for breakfast, lunch and dinner! From the beach we booked a small boat to go and spend an afternoon on Ixtapa Island, worth the visit! One night we were treated to a banquet under the stars followed by fireworks and flowing bubbly: the soccer field (right by the beach) was transformed into an open air dining room, complete with white covered chairs and tablecloth, absolutely lovely! We so much enjoyed our week that we are now planning to go back as a family!

Stayed February 2013
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
clubmedofficial, Guest Relations Manager at Club Med Ixtapa Pacific, responded to this review, April 10, 2013
Dear J G,
Thank you for posting a review about our Ixtapa resort. We're so glad you had an awesome experience enjoying all our resort has to offer such as the dining options, activities, beach and facilities. We're also so pleased you found our staff and service to be excellent. It makes us so happy you had such a fabulous time, and we look forward to your next trip!
Kind Regards,
Your Club Med Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Buenos Aires, Argentina
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed March 14, 2013

My daughter and I spent eight amazing days in Club Med Ixtapa this past February after being urged to try it by our US friends. This Club is billed as the number one family resort in North America and it did not disappoint. Chief of Village Remy is running a smoothly operating resort that stuns at every turn -hospitality, food, views, sports, fun, pristine beach, warm water, activities, and countless extra special touches. Of particular note, were two GOs that were part of our daily extraordinary experience. Maureen at trapeze expertly coached my daughter and I to get up the ladder and perform the basic knee hang...something that I have been wanting to do for 20 years...thankyou for holding my hand through it. Then she mentored my daughter for the entire week through one more advanced move after another with such grace and encouragement. Thankyou Maureen! At fitness, Stephanie was my daily inspiration as I enjoyed challenging, creative and soulful yoga, zumba and fitness classes that allowed me to maintain my fitness while consuming the incredible food at the resort...where we would often have two breakfasts and two dinners. Shout outs also go to Carlos who always attended to us in the dining area and to Marcel who was an awesome sailing captain when we missed the scheduled lesson times. I've been travelling to all-inclusives all over Mexico and the Carribean for nearly 30 years and would rate this as the best vacation ever!!

  • Stayed February 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
clubmedofficial, Guest Relations Manager at Club Med Ixtapa Pacific, responded to this review, April 10, 2013
Dear 2044775985,
Thanks for the kind words about our Club Med Ixtapa resort. We strive to exceed every guest's expectations, and we are ecstatic to hear you had the best vacation ever! It also makes us so happy to know you thought our staff, dining options and activities were the best out there. Thank you again for sharing with us about your stay, and we hope you return for another amazing vacation soon!
Kind Regards,
Your Club Med Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
toronto
Top Contributor
82 reviews 82 reviews
21 hotel reviews
Reviews in 17 cities Reviews in 17 cities
76 helpful votes 76 helpful votes
5 of 5 stars Reviewed March 14, 2013

we bought a day pass at club med that was good from 10 am to 1 am and were blown away by the value of the deal and the place. for not a lot of money we got a day room sort of lock up with shower and all the clubs facilities ...if you are a local and can produce a condo bill or electric bill or something of that nature you get a 30 per cent discount on the already cheap rate..we took advantage of all the activites inc sailing ,kyaking and the trapeze ..we drank whatever we wanted and as much as we wanted and ate like kings ..for dinner there was stone crab lamb ribs and beef wellington and seared ahi tuna for coctail hour snacks lot of kids but you can get away from them on the beach this is a great opportunity for a fabulous day after discount it was 32us per person

  • Stayed March 2013, traveled with friends
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
clubmedofficial, Guest Relations Manager at Club Med Ixtapa Pacific, responded to this review, April 10, 2013
Dear horseshoeking,
Thank you for sharing about your experience at our Club Med Ixtapa resort. We love that your visit surpassed your every expectation, and that you participated in so many activities! We're especially glad you found our dining options and facilities to be exceptional. We're pleased to hear you had an awesome time, and we hope you visit again in the future!
Kind Regards,
Your Club Med Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
paris
Contributor
17 reviews 17 reviews
15 hotel reviews
Reviews in 12 cities Reviews in 12 cities
34 helpful votes 34 helpful votes
4 of 5 stars Reviewed March 12, 2013

We spent 10 days last end of December 2012 with our 3 children in a Deluxe Family Room.
Everything in this club is dedicated to children : a true heaven for them.

The beach is very nice, clean and the Pacific ocean with big waves where you can jump in and have a lot of fun. We always found some place without difficulties to relax and enjoy.

The swimming pool is not very big but as a lot of people is more on the beach, you can always find some place to stay, even in this very crowded period.

The resort itself is very nice, not so big and our room facing the ocean was well maintained with a nice shower room and two sinks.
The beds were good and comfortable. Furniture is ok but this is Club Med, service is average but this is not the Four Seasons!

Club Med is a resort for people who stay OUTSIDE of their rooms.

The restaurants are good also with a large choice of food at the buffet for the main restaurant.
The New Year's Eve was very recreational and we all had a lot of fun. All the staff try to be nice and invite you to enjoy your time / have fun. They do their job very well.

We did try the SPA : massages were excellent in a very beautiful place.

GO are very kind and very welcoming. If you want to stay on your way just in order to relax, they leave you in peace. If you want to have more fun and contacts, they are always on your way to have a nice talk with you.

A lot of activities are available and you pay your stay for them.

Our children really loved their holidays, they had a lot of fun with and without the mini club.

During our stay, there were major customers from US and Canada as these countries are in a shorter way with almost no jet lag.

Ambience is cool, casual and not snobbish at all. You can dress the way you want, very few followed evening dress code (more intended for GO as I noticed) but it was nice to see how most of people try to be quite smart without any arrogance.

All in all, I would truly recommend this Club Med for travelers with children looking for a very nice spot, with an excellent location and very safety place.

Enjoy!

  • Stayed December 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
clubmedofficial, Guest Relations Manager at Club Med Ixtapa Pacific, responded to this review, April 10, 2013
Dear jasmindesiles,
Thank you for posting a review about our Club Med Ixtapa resort. We aim for each family to have a fabulous time exploring all our resort has to offer, and we're thrilled you enjoyed our spa, activities, mini club, and beach. We're also so glad you thought our staff, facilities and dining options were excellent. Thank you again for your insights, and we hope to see you again soon!
Kind Regards,
Your Club Med Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
mm/dd/yyyy mm/dd/yyyy
Price Your Stay

Been to Club Med Ixtapa Pacific? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Club Med Ixtapa Pacific

Address: Playa Quieta | Estado de Guerrero, Ixtapa, Zihuatanejo 40 880, Mexico
Location: Mexico > Pacific Coast > Guerrero > Zihuatanejo > Ixtapa
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Family Hotel in Ixtapa
#1 Top resorts Hotel in Ixtapa
#1 On the Beach Hotel in Ixtapa
#2 Romantic Hotel in Ixtapa
#2 Luxury Hotel in Ixtapa
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Club Med Ixtapa Pacific 4*
Number of rooms: 300
Official Description (provided by the hotel):
Discover the wonders of Mexico during your stay at Ixtapa Pacific. A heavenly Mexican hacienda-style all-inclusive family resort nestled between the Sierra Madre mountains and the shores of the Pacific Ocean. Travel to Club Med Ixtapa Pacific with your family and enjoy a carefree all-inclusive vacation in spectacular beachfront sceneries. A hassle-free stay for you, an adventure for your kids: practice your favorite sports, indulge at the Spa* or relax on a lounge chair on the breathtaking beach while your children are entertained at Club Med's world-famous Children's Clubs with dedicated activities and sports for children and teenagers, for each age group, and all coordinated by qualified and enthusiastic professionals. Already one of the best family resort for those traveling with babies, this environmentally-friendly hideaway also offers activities for adults. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Orbitz, Cheap Tickets, Club Med, Despegar.com and TripOnline SA so you can book your Club Med Ixtapa Pacific reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Club Med Ixtapa Pacific Hotel Ixtapa
Club Med Zihuatanejo
Zihuatanejo Club Med
Ixtapa Club Med

Owners: What's your side of the story?

If you own or manage Club Med Ixtapa Pacific, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.