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“great day at club med” 5 of 5 stars
Review of Club Med Ixtapa Pacific

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Club Med Ixtapa Pacific
4.0 of 5 Resort (All-Inclusive)   |   Playa Quieta | Estado de Guerrero, Ixtapa, Zihuatanejo 40 880, Mexico   |  
Hotel amenities
Ranked #2 of 23 Hotels in Ixtapa
toronto
Top Contributor
76 reviews 76 reviews
19 hotel reviews
Reviews in 15 cities Reviews in 15 cities
68 helpful votes 68 helpful votes
“great day at club med”
5 of 5 stars Reviewed March 14, 2013

we bought a day pass at club med that was good from 10 am to 1 am and were blown away by the value of the deal and the place. for not a lot of money we got a day room sort of lock up with shower and all the clubs facilities ...if you are a local and can produce a condo bill or electric bill or something of that nature you get a 30 per cent discount on the already cheap rate..we took advantage of all the activites inc sailing ,kyaking and the trapeze ..we drank whatever we wanted and as much as we wanted and ate like kings ..for dinner there was stone crab lamb ribs and beef wellington and seared ahi tuna for coctail hour snacks lot of kids but you can get away from them on the beach this is a great opportunity for a fabulous day after discount it was 32us per person

  • Stayed March 2013, traveled with friends
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
clubmedofficial, Guest Relations Manager at Club Med Ixtapa Pacific, responded to this review, April 10, 2013
Dear horseshoeking,
Thank you for sharing about your experience at our Club Med Ixtapa resort. We love that your visit surpassed your every expectation, and that you participated in so many activities! We're especially glad you found our dining options and facilities to be exceptional. We're pleased to hear you had an awesome time, and we hope you visit again in the future!
Kind Regards,
Your Club Med Team
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,693 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (315)
Date | Rating
  • English first
  • French first
  • German first
  • Japanese first
  • Spanish first
  • Any
English first
paris
Contributor
17 reviews 17 reviews
15 hotel reviews
Reviews in 12 cities Reviews in 12 cities
34 helpful votes 34 helpful votes
4 of 5 stars Reviewed March 12, 2013

We spent 10 days last end of December 2012 with our 3 children in a Deluxe Family Room.
Everything in this club is dedicated to children : a true heaven for them.

The beach is very nice, clean and the Pacific ocean with big waves where you can jump in and have a lot of fun. We always found some place without difficulties to relax and enjoy.

The swimming pool is not very big but as a lot of people is more on the beach, you can always find some place to stay, even in this very crowded period.

The resort itself is very nice, not so big and our room facing the ocean was well maintained with a nice shower room and two sinks.
The beds were good and comfortable. Furniture is ok but this is Club Med, service is average but this is not the Four Seasons!

Club Med is a resort for people who stay OUTSIDE of their rooms.

The restaurants are good also with a large choice of food at the buffet for the main restaurant.
The New Year's Eve was very recreational and we all had a lot of fun. All the staff try to be nice and invite you to enjoy your time / have fun. They do their job very well.

We did try the SPA : massages were excellent in a very beautiful place.

GO are very kind and very welcoming. If you want to stay on your way just in order to relax, they leave you in peace. If you want to have more fun and contacts, they are always on your way to have a nice talk with you.

A lot of activities are available and you pay your stay for them.

Our children really loved their holidays, they had a lot of fun with and without the mini club.

During our stay, there were major customers from US and Canada as these countries are in a shorter way with almost no jet lag.

Ambience is cool, casual and not snobbish at all. You can dress the way you want, very few followed evening dress code (more intended for GO as I noticed) but it was nice to see how most of people try to be quite smart without any arrogance.

All in all, I would truly recommend this Club Med for travelers with children looking for a very nice spot, with an excellent location and very safety place.

Enjoy!

  • Stayed December 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
clubmedofficial, Guest Relations Manager at Club Med Ixtapa Pacific, responded to this review, April 10, 2013
Dear jasmindesiles,
Thank you for posting a review about our Club Med Ixtapa resort. We aim for each family to have a fabulous time exploring all our resort has to offer, and we're thrilled you enjoyed our spa, activities, mini club, and beach. We're also so glad you thought our staff, facilities and dining options were excellent. Thank you again for your insights, and we hope to see you again soon!
Kind Regards,
Your Club Med Team
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Newton, Massachusetts, United States
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed March 10, 2013

The two of us went there with our 15 year old son. We had a great time, the staff is very friendly and helpful. The yoga/fitness instructor Stephanie is absolutely amazing. Tennis pros Javier and Jonathan are excellent. We had lots of fun learning salsa from the encouraging and supportive dance teacher Mariano. Our son found many friends to hang out with and was very happy. Nice food and weather. The only negative was the internet - Club Med wanted to charge $20 per day or $60 per week for it.

  • Stayed February 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
clubmedofficial, Guest Relations Manager at Club Med Ixtapa Pacific, responded to this review, April 10, 2013
Dear Leonid B,
Thank you for taking the time to share about your stay at our Ixtapa resort. We're so grateful for your feedback as we love when our guests have a wonderful experience. It also makes us so happy to hear you thought our staff, activities and dining options were great. Thank you again for sharing about your experience, and we hope you visit again one day!
Kind Regards,
Your Club Med Team
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Santa Cruz, California, United States
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed March 9, 2013

A really great place for the family to go. We were there for less than six hours when the kids (ages 6 and 9) proclaimed it the "best family vacation EVER!" The Family Rooms were excellently designed and well appointed, with privacy for my wife and me. The kids loved the mini-club camps so much I had to fight to get time with my 9 year old - she wouldn't leave the camp for blood or money! The food was surprisingly good, with fresh fish served almost every night - sashimi quality mahi-mahi and yellowfin tuna - SO GOOD! The GO's were great - especially Ronaldo who worked the trapeze school. Juanny and Aidee from the mini club were favorites of my kids. I would take the family back for certain! My only complaint is the lack of connection to the Mexican culture - we could have been almost anywhere in the world and it would have felt the same...

Room Tip: Don't both with the ocean view rooms - you spend so little time in your room there that it hardl...
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  • Stayed February 2013, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
clubmedofficial, Guest Relations Manager at Club Med Ixtapa Pacific, responded to this review, April 10, 2013
Dear Joshua B,
Thank you for posting a review about our Ixtapa resort. It is our goal to make sure each guest has an exceptional time and we're thrilled your family had such an awesome vacation! We're especially glad you found our Mini Club, staff, activities, facilities and dining options to be terrific. We're so happy your whole family had a memorable experience, and we hope you return soon!
Kind Regards,
Your Club Med Team
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Saint-Lambert, Canada
1 review
5 of 5 stars Reviewed March 8, 2013

I travelled to this club med for spring break 2013 with my family and another family. We loved our experience. All 8 people are very different and everybody found their activities and had it's own daily routine. For me, 17 years old, it was zumba every morning, trapeze every afternoon and beach and pool time in between. I've done only zumba but it really seems like all the fitness classes are great since my friend's mom went everyday and appreciated it very much. The highlight of my week was definetly trapeze, I had already done alot in other club med's and the experience there was also great. The team was amazing, my friend, my father and I had a blast with Maureen, Joe, Salgado, Joe and Rolando. They were great to help us become better and were also very kind. Maureen has even been nice enough to pass here grips so that I could keep on doing trapeze! The food, as in all the club med's I've done was very good, I wide selection of different types of food and excellent ice cream ;). My brother and my friend's brother had a great time at the junior club and appreciated their stay.The only negative point is that the nightlife (party) wasn't amazing (as in Punta Cana or in Cancun). Even so, there is something for everybody because all 8 of us from age 11 to 50 years old had a great time. Thank you Club Med Ixtapa.

  • Stayed March 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
clubmedofficial, Guest Relations Manager at Club Med Ixtapa Pacific, responded to this review, April 10, 2013
Dear IKalar,
Thank you for sharing about your stay at our Ixtapa resort. We're so glad you had a phenomenal vacation and that you enjoyed all our resort has to offer like the trapeze, fitness classes, beach and pool. It also makes us so happy to hear you found our dining options and staff to be fantastic. Thank you again for the kind words, and we hope you visit again in the near future!
Kind Regards,
Your Club Med Team
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Montreal, Canada
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 5, 2013

My friend and I just came back from a 2 week vacation at Club Med Ixtapa. It was the best holidays I ever had.

First, the staf is amazing. Everybody is smiling, helpful, welcoming and very friendly. The first 2 g.o. that came to us were Augustin and Felipe from the Mini Club. They came to us to participate to the crazy signs, and remained very friendly every day after. We had very good times with them (ex.: party at the beach, karaoke, shows...) Sahian, who works at the boutique was amazing. She made sure our stay was perfect. Stephanie is also amazing, she is full of energy during the fitness class and throughout the day.

The food was excellent: there was various menus and was also very tasty. This Club Med is very family oriented. So if you are looking for a quiet place with no kids running and/or for a fun night life, this is definately not the place to go. But for everything else, it is a little paradise.

Special thanks to Polo who made us fell like home and is stil very helpful even after the trip!

  • Stayed February 2013, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
clubmedofficial, Guest Relations Manager at Club Med Ixtapa Pacific, responded to this review, March 7, 2013
Dear L_Pres435,
Thank you for sharing about your stay at our Club Med Ixtapa resort. We love when our guests have a fabulous experience and we're thrilled you thought our staff and dining options were excellent. It also makes us so happy to hear you enjoyed all our resort has to offer like the entertainment, beach and fitness classes. Thank you again for taking the time to post a review, and we hope you visit again soon!
Kind Regards,
Your Club Med Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Vina del Mar, Chile
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 4, 2013

Is a wonderfull place, with lot of activities for your kids, that helps all the family to enjoy the resort, get rest and fun.
Food is very good, rooms are quite confortable and the GOs are amazing.
I want to thanks all the GOs in the village, specially Mellisa, Gerardo, Jaime, Kari, Ximena and Agustin, they took care of my kids and helped us to have an unforgettable vacations.
Felipe, Gaby, Felipe Jr and JJ

Room Tip: If you have Kids, Iguana Building is your option, is just next to most of the kids activities
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  • Stayed February 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
clubmedofficial, Guest Relations Manager at Club Med Ixtapa Pacific, responded to this review, March 5, 2013
Dear Felipe E,
Thank you for posting a review about our Ixtapa resort. It makes us so happy to hear you had a wonderful vacation and that you found our staff, dining options and facilities to be excellent. We're also so glad you enjoyed so many activities we have to offer. Thank you again for sharing about your stay, and we hope you visit again in the near future!
Kind Regards,
Your Club Med Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Club Med Ixtapa Pacific

Address: Playa Quieta | Estado de Guerrero, Ixtapa, Zihuatanejo 40 880, Mexico
Location: Mexico > Pacific Coast > Guerrero > Zihuatanejo > Ixtapa
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Family Hotel in Ixtapa
#1 Top resorts Hotel in Ixtapa
#1 On the Beach Hotel in Ixtapa
#2 Luxury Hotel in Ixtapa
#2 Romantic Hotel in Ixtapa
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Club Med Ixtapa Pacific 4*
Number of rooms: 300
Official Description (provided by the hotel):
Discover the wonders of Mexico during your stay at Ixtapa Pacific. A heavenly Mexican hacienda-style all-inclusive family resort nestled between the Sierra Madre mountains and the shores of the Pacific Ocean. Travel to Club Med Ixtapa Pacific with your family and enjoy a carefree all-inclusive vacation in spectacular beachfront sceneries. A hassle-free stay for you, an adventure for your kids: practice your favorite sports, indulge at the Spa* or relax on a lounge chair on the breathtaking beach while your children are entertained at Club Med's world-famous Children's Clubs with dedicated activities and sports for children and teenagers, for each age group, and all coordinated by qualified and enthusiastic professionals. Already one of the best family resort for those traveling with babies, this environmentally-friendly hideaway also offers activities for adults. ... more   less 
Reservation Options:
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Also Known As:
Club Med Ixtapa Pacific Hotel Ixtapa
Club Med Zihuatanejo
Zihuatanejo Club Med
Ixtapa Club Med

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