I don't usually post reviews unless my expectations have been exceeded - for the good or for the bad. In this case, I am sorry to say it was for the bad. My family and I went on a quick weekend getaway as a mother's day gift for my wife. Having seen this property occasionally on some architecture books along with positive reviews I read on Trip Advisor, we decided to give Las Brisas Ixtapa a try.
First, the positive. The two things that are positive about the resort are the courteous and kind employees that work there and the private beech (albeit risky for kids or non-swimmers due to the strong undertow). My kids really enjoyed the beach and had a blast. My wife and I appreciated the service which in spite of the hotel's extensive short-comings, was always courteous and kind. The positive list ends here.
The bad. I'll start with the building itself. Besides being dated, the renowned architect (Ricardo Legorreta) obviously was interested in making a magnificent design that would make him famous and that would look good on architecture coffee table books and magazines. For patrons, the property is a bloody nightmare if you are looking at a place to relax, have mobility issues, or are handicapped (forget about ramps - they don't exist). To begin with there are stairs, and stairs, and stairs, and.... long dark hallways, and hallways, and hallways... and only one set of elevators in a structure that should have at least 3 or 4!
Second, the building is a wonder of the early 80's..... and it shows. Everything is old, tired and beaten up. From the front desk, to the furniture, to the elevators (I felt I was inside a Mexican government office), to the public areas, to the rooms. The rooms, for example, don't have a single place to plug anything except for the "one" outlet in the bathroom. Although the rooms were clean, they are in dire need of a renovation (and probably have been for the past 20 years). We found ourselves all fighting for recharge time/space for our i-devices so we could read our ebooks and "connect" with the outside world. The A/C in our room was probably updated.... twenty years ago and did not cool much. The ceiling fan I am pretty confident is a 30+ year old original. And then, to add to the ambiance, there is the CFL lights sprinkled all over the place (CFL = compact fluorescent lights). The harsh colors used everywhere against poor lighting - and especially CFL lighting - makes for a dreary ambiance that will drain the energy out of even the most cheerful person. In a word, the effect is absolutely "depressing".
Finally the - food. Just plain awful and expensive for what you get. We bought a package that included the breakfast buffet (which was a little bit better than lunch or dinner), but having traveled extensively throughout Mexico and other parts of the world, this was the most mediocre to poor Mexican food we have eaten in a long time - and at 30 - 40 USD x plate, it was a rip-off. I ordered Ceviche Acapluco style, and got a plate full of ketchup, a few pieces of indiscernible fish, some tomatoes and a piece of avocado. For dinner, the restaurant "El Mexicano" was closed, so we ended up having to eat at the "Buena Vista". My wife and I were in the mood for seafood and were amazed to see only two or three fish dishes (on a Mexican beach resort) in the menu. I inquired about the "Fish" Veracruz style, and nobody could tell me what kind of "Fish" it was. By the time we were done with the "appetizers", our appetite and energy was gone and we were ready to leave. Sitting at night under the depressing white light of CFLs against blue, purple and bright yellow walls and ceilings eating crappy Mexican food, was not what we had envisioned when we decided to take this quick trip down to the beach.
All in all, we enjoyed ourselves and made the best of the experience, but needless to say, this is the first and last time we will stay at this resort.
Try some other place. This is a place to avoid.
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.