VFM: Value For Money!
Thats what describes this Hotel perfectly. It is far from Airport (Say 1.5 Hours during traffic) and away from the Mumbai we know. For a business traveller who has meetings in that part of town, please do not look any further. This is it.
It is located on a wide road at Mahape, which is close to many key industrial MIDC areas like Turbhe etc. People having work at Pune might choose this hotel too as its not too far from the Pune high-way.
The Hotel is neat and orderly with a nice coffee shop and a "speciality" restaurant. While the coffee shop that also serces buffet in the evening is priced perfectly and serves you well, the same cannot be said about the restaurant. The service is an issue here. Food is ok.
The best thing about the Hotel is the front desk staff and the rooms. The rooms are huge with a very pleasant modern look to it. Apart from an iron and board all things are in place. However, you give your clothes for ironing and request for 6.30 AM delivery.....and they do just that. The airconditioning is excellent and the coridors and rooms are safe. The smoking floors, perhaps need some de-odouring from time to time.
The check-in and check-out is swift. The staff is cooperative.
Mr. Alok Sriwastava-Duty Manager at the front desk goes an extra mile to make you feel comfortable. Thanks!
We enjoyed our stay and will be back.
Smoking Floor is on the 10th and it is good.
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Namaskar, Greetings from Country Inn & Suites by Carlson, Navi Mumbai!!!
Thank you for your words of appreciation and encouragement for our team. I am delighted to note that we have met your expectations during your stay with us. At Country Inn & Suites by Carlson, Navi Mumbai we are committed to consistently providing warm, efficient and discrete service to our guests and their appreciation and acknowledgement is always our greatest reward. We are glad that you liked the great value for money that we offer, our convenient location for business travelers, our high standards of maintenance and cleanliness, our coffee shop that has delicious food and impeccable service, our pleasant staff, our spacious rooms with great décor, the international standards of our facilities and amenities and our efficient staff.
We have passed your compliments on to Alok and he is glad to have been of service to you. Such generous compliments from our guests go a long way to encourage and motivate us to work with a redoubled energy to achieve the highest levels of our guests’ satisfaction. Please be assured that the feedback we receive from our guests is of utmost importance to us and immediate corrective measures are taken wherever required. We regret the disappointment you may have faced during your stay with us. We would like to mention that “Sugran” our restaurant is still in the simulation mode and trainings are being undertaken to keep improving. Also, we would like to mention that the Iron and board is available to our guests on request. We have taken your concern about the smoking floors in consideration and they would be more frequently de-odorized.
We hope for you to return soon to the hotel so that we may help you to experience all the aspects of our hotel, our city and our hospitality.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.