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“Shockingly terrible” 1 of 5 stars
Review of The Old Hall Inn

The Old Hall Inn
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The Old Hall Inn
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The Coast Rd, Sea Palling NR12 0TZ, England   |  
Hotel amenities
Ranked #2 of 2 Sea Palling B&B and Inns
Reviewer
4 reviews 4 reviews
Reviews in 4 cities Reviews in 4 cities
7 helpful votes 7 helpful votes
“Shockingly terrible”
1 of 5 stars Reviewed November 3, 2012 via mobile

Me and my friend came to stay here for 1 night as we were visiting the lighthouse in happisburgh. We were welcomed very friendly by a man who was very helpful and knew through someone from where I live. He really helped us out by getting us a discounted room. The food and service was ok at first.. Then it just went from bad to worse. The landlady was very dodgy if that was how to describe it and she just got worse as the evening went on (probably due to drink) our room was dark and gloomy, cold. Also the shower, you either had to have a freezing cold shower or a scolding hot one, so I didn't bother!

Also another problem was that our room door didn't even lock... The night went on and I thought it would brighten the evening with a few drinks..

At the end of the evening me and my friend went outside so I could call home. After 10 minutes we went to go to bed. Turns out we couldn't.. Even though we had a key for the main door they seem to had locked us out with a safety latch probably. We complained the next day but got no refund or anything back whatsoever just a mouthful of abuse.

A apology and part of a refun would have been nice. Be warned.

  • Stayed September 2012
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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28 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    3 of 5 stars
  • Location
    3 of 5 stars
  • Rooms
    1.5 of 5 stars
  • Service
    2.5 of 5 stars
  • Value
    2.5 of 5 stars
  • Cleanliness
    2 of 5 stars
Traveler tips help you choose the right room.   Room tips (2)
Date | Rating
  • English first
  • Any
English first
Norwich
Contributor
11 reviews 11 reviews
4 hotel reviews
Reviews in 10 cities Reviews in 10 cities
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed May 23, 2012

We have been three times here & each time the food has been of a good,even if large portion, tasty standard! yes when u drive up to it, just past Waxham barns in Sea Palling, road called The Street it does look from the outside a 'spit and sawdust' kind of place but the welcome is good & the landlady who does the cooking is friendly and hospitable and cooks an excellant Sunday roast for £8.25 currently, you can have other choices from a varied menu.
Don't be put off by the outside give it a go and you are so close to many of the beautiful Norfolk beach's and countryside all not too far away!

  • Stayed May 2012, traveled with friends
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
Reviewer
5 reviews 5 reviews
4 hotel reviews
Reviews in 3 cities Reviews in 3 cities
9 helpful votes 9 helpful votes
1 of 5 stars Reviewed March 21, 2012 via mobile

Avoid at all costs. Cold, dank and leaking roof. In desperate need of a clean and hoover. Never again.

  • Stayed March 2012
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Travelers are raving about these Sea Palling hotels

Norwich, United Kingdom
Top Contributor
54 reviews 54 reviews
10 hotel reviews
Reviews in 33 cities Reviews in 33 cities
45 helpful votes 45 helpful votes
4 of 5 stars Reviewed November 14, 2011

This is the second time we've visited the Old Hall Inn and we enjoyed it even more than the first time, principally because we stayed in the bar, where there was a warm welcome from the locals and the food was excellent quality and value. We'd just been for a walk along the beach at Waxham, which is invariably a pleasure. No seals on this occasion, but there were some a few days previously.

The landlady had got married the previous day, by all accounts, so there was still some clearing up going on, apparently, Hopefully that's the reason our lunch took about 45 mins to come, even though the place wasn't maxed out - but hey, this is north Norfolk, where time moves at a different pace and if you don't like that, then probably a traditional old pub like this isn't for you. Conversely, with pubs going bust at an alarming rate, maybe it's time the owners of the Old Hall took a long hard look at the place - possibly with the help of some fresh eyes - to see what could be done to enhance the service and cheer the place up just a little bit. Business in this part of the world is horribly seasonal - feast and famine - as we know from talking to the landlord of the Hill House at Happisburgh, just up the coast and even though the Old Hall obviously has a core of loyal locals, passing trade can fall off a cliff in the winter months. But that means you just have to try harder, right? Still, like the Wiveton Bell, it is possible to keep the punters coming from far and wide with the right package, but an establishment can then become a very different animal.

Yes, I can see what other reviewers mean about the decor and undoubtedly a freshen-up wouldn't go amiss without destroying the pub's character, but it does look a bit ropey, with a kind of quirky charm, on the outside and possibly even more so on the inside - swirly carpets, crumbling plaster, exposed laths and all. Is there a special place in another dimension where pubs get their carpets, we wondered as we considered what to eat?

Being a Sunday we actually knew we wanted a roast meal and on this occasion there was a choice of rib of beef, lamb and pork. We both opted for beef and settled down to enjoy our drinks and chat to the characterful old boys perched at the bar. When the food finally did arrive it was certainly plentiful and the beef was very well cooked, presented and very tender. Excellent Yorkshires and very good crispy roast spuds. My wife raved about the accompanying leek and cauliflower cheese and I agreed it tasted good. Plenty of horseradish, but unusually completely lacking in heat - no chance of it getting up your nose - need to change brand there.

I didn't have a pudding, as I usually opt for another glass of wine instead, but my wife is almost always unable to resist the prospect and declared the trifle she chose as excellent. As she is a very experienced, talented and knowledgeable chef I am more than happy to take her word for it.

Good humoured service from the barman, despite being ribbed continuously by the old lags and a friendly young waitress did all that could be expected of her, save possibly giving us a periodical update about when our food might arrive. And we won a couple of steaks in the meat draw raffle being run by the local lifeboat crew - Sea Palling has its own, independently managed and funded lifeboat, so more power to them and to the pub for supporting them.

Can't comment on the accommodation we only live twenty minutes away, but I can imagine that if the rooms look as tired as the bar, then perhaps they're due a makeover as well. All these things take money, however and if the pub is struggling a bit, as one of the old lags suggested, then investing in a facelift is probably not an option. Keeping rooms clean isn't costly, on the other hand.

Don't be surprised if pubs like the Old Hall Inn fail to survive much longer - they are offering an experience that has somewhat fallen out of fashion these days. In addition, the Old Hall is in an area that can best be described as 'touristically challenged', which has been acknowledged by the local council's creation of a 'pathfinder area' to try and find new ways of drawing visitors to an area that has lots of natural charm, but few tourist attractions (thank goodness, we say). Visit the Old Hall while you still can and you may help it into the next decade, if the owners are willing and able to play their part.

  • Stayed November 2011, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Olney, United Kingdom
Reviewer
4 reviews 4 reviews
Reviews in 4 cities Reviews in 4 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed August 28, 2011

We stayed in the pub for two nights whilst looking around for a house to buy. Found Barbara and Nick very friendly and welcoming, along with Nicky and all the bar staff. Ate in the pub on both nights and the food was excellent, would highly recommend, as was the lovely breakfast. Sea Palling is a lovely place and is well worth visiting.

  • Stayed April 2011, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed July 31, 2011 via mobile

We came across this place whilst on holiday after a drive around to find a pub for Sunday lunch. It looked a bit shabby on the outside but we went in with our two young daughters. On sitting down in the 'restaurant' area were told rather bluntly 'little ones' are not not allowed in the restaurant! She told us the 'family room' (a dirty area the other side of the pub) would be better for us! What an absolute cheek and why would it be better for us exactly? It was a sunday lunchtime for goodness sake - surely they should be welcoming tourist business during the summer supporting their local community not offending families with children as business during winter months non-existent. Needless to say we told them to stick their Sunday lunch and went elsewhere.

  • Stayed July 2011
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Shrewsbury, United Kingdom
Senior Reviewer
8 reviews 8 reviews
Reviews in 3 cities Reviews in 3 cities
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed July 19, 2011

On holiday in Sea Palling recently we went to the Old Halls twice to eat. Twice we ordered just main courses and twice we both had brilliant meals. However Twice we waited for over 1 hour for our meals to arrive which is just unacceptable. First time we were told 40 min wait and it was 75 mins and second time we waited 90 mins. The pub wasnt even that busy - real shame as food is superb when it arrives. This survey is aimed at food only as we didnt stay in the hotel.

  • Stayed July 2011, traveled as a couple
    • 5 of 5 stars Value
    • 2 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about The Old Hall Inn

Address: The Coast Rd, Sea Palling NR12 0TZ, England
Location: United Kingdom > England > East Anglia > Norfolk > Sea Palling
Amenities:
Free Parking Restaurant
Hotel Style:
Ranked #2 of 2 B&Bs / Inns in Sea Palling
Number of rooms: 10
Also Known As:
The Old Hall Hotel Sea Palling

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