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“BETTER THAN ANY OTHER HOLIDAY INN” 5 of 5 stars
Review of Holiday Inn Puebla Finsa

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Holiday Inn Puebla Finsa
3.0 of 5 Hotel   |   Lateral Autopista Mexico Puebla 7719, Puebla 72110, Mexico   |  
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Ranked #40 of 81 hotels in Puebla
Seattle, Washington
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
“BETTER THAN ANY OTHER HOLIDAY INN”
5 of 5 stars Reviewed January 26, 2014

This is serious, the hotel doesn't look like a Holiday Inn, looks more like a Crowne Plaza, the lobby is huge, the rooms are the biggest I've ever seen for a HI. Rooms and hotel condition are great!

This should be a business hotel, it's located a few minutes from the Volswagen Plant, but it's really a lor more than that! The pool área is just great, I had a splendid time here.

You can also get starbuck beverages from the coffee bar!

Room Tip: 211 was super nice and quiet.
See more room tips
  • Stayed January 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hotel s, Hotel Staff at Holiday Inn Puebla Finsa, responded to this review, January 29, 2014
We really appreciate your kindly comments. The whole Holiday Inn Puebla Finsa team is very glad to attend you and to work hard each day in order to give you the excellence you deserve.

It will be a pleasure for us to host you in your next visit to Puebla.

Best Regards,

J. Alfonso Gómez Quintanar
Director
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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44 people have reviewed this hotel

Traveler rating
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    3
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4
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Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (5)
Date | Rating
  • English first
  • German first
  • Spanish first
  • Any
English first
Milford, Michigan
Top Contributor
109 reviews 109 reviews
14 hotel reviews
Reviews in 38 cities Reviews in 38 cities
44 helpful votes 44 helpful votes
5 of 5 stars Reviewed January 23, 2014

this hotel is always my first choice when in town. Not so far to drive to FINSA. Staff is always super helpful. Rooms are large, and clean. Food is good. Also, steak house connected--is great!! will stay again

  • Stayed February 2013, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hotel s, Hotel Staff at Holiday Inn Puebla Finsa, responded to this review, January 29, 2014
Your kindly recognition is our main value to work hard daily in order to make "the perfect stay" for you, anytime.

We will be so pleased to attend you in your next visit in town.

Best Regards,
J. Alfonso Gómez Quintanar
Director
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Chiang Mai, Thailand
Contributor
19 reviews 19 reviews
3 hotel reviews
Reviews in 8 cities Reviews in 8 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed November 19, 2013

Recently I was in Puebla for a conference. I found the accommodations at this hotel to be clean, well cared-for, and really top notch. The breakfast buffet, though expensive, was wonderful, and the wait staff were very pleasant and efficient. I experienced the internet as being blisteringly fast here. The hotel is probably 20 minutes from downtown, but it would be worth your while to visit the downtown area while you are in Puebla.

  • Stayed November 2013, traveled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hotel s, Hotel Staff at Holiday Inn Puebla Finsa, responded to this review, November 22, 2013
Thank you for your valuable comments. Our main reward is your entire satisfaction . We are very pleased you found the stay you deserve.

Best Regards,
J. Alfonso Gómez Quintanar,
Director
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Mexico City, Mexico
Top Contributor
155 reviews 155 reviews
67 hotel reviews
Reviews in 52 cities Reviews in 52 cities
45 helpful votes 45 helpful votes
3 of 5 stars Reviewed October 7, 2013

I do not know what happen with the intenet of the Intrcovinental group lately, at least in Mexico. It was fine in. Intervals, but at some points very bad. The rest of the stay was ok, but when you travel for business you really need the internet. Next time in Puebla will go back to Intecontinental. A few dollars more but it is worthy.

  • Stayed October 2013, traveled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FERNANDA O, Hotel Staff at Holiday Inn Puebla Finsa, responded to this review, October 16, 2013
We are very sorry about the Internet inconveniences fou found during your stay. At the same time, we want to thank you for your feedback, we appreciate it in the improve of our service. That let us to work harder in the excellence you deserve.

Best Regards,

J. Alfonso Gómez Quintanar
Director
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Ceska Lipa, Czech Republic
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 of 5 stars Reviewed September 17, 2013

I can say that this hotel is very close the highway, but is the usually silent place. All service as standard, just in place for breakfast there is no specific info what is paid and what not. Also internet connection is not so good and Wi-Fi signal is very weak.

Room Tip: Close to elevator as there is strongest signal for Wi-Fi
See more room tips
  • Stayed January 2013, traveled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New York City, New York
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
2 of 5 stars Reviewed May 9, 2013

Be certain to ask in Puebla,, what do they mean about pet friendly. I had booked through Booking.com and asked about the hotel accepting dogs. I was assured there was no problem.
However, when I arrived, I was told by the manager that my dog could not stay with me in the room. He would have to be housed in a crate in the employee work area. It was not a pleasant experience at all. The staff was nice but would not recommend this hotel.

  • Stayed May 2013, traveled solo
    • 2 of 5 stars Value
    • 1 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IHGCare, Guest Relations Manager at Holiday Inn Puebla Finsa, responded to this review, May 27, 2013
Dear Kodylynn,

Thank you for taking the time to complete a review on your stay. I am sorry that your experience was negatively affected by the issues with our pet policy. I have taken note and wish to thank you for all your valuable comments. These are of great importance to us and allow us to monitor and improve our service continually.

Again, thank you for your candid feedback and I apologize for the shortcomings.

Regards,

Pam G
Case Manager
IHGCare
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Clio, Michigan
Senior Contributor
33 reviews 33 reviews
27 hotel reviews
Reviews in 30 cities Reviews in 30 cities
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed May 7, 2013

From the marble floor in the lobby, to the fully tiled bathroom and showers, this place is excellent. I was fooled by the breakfast, however. The breakfast is complimentary, however if they ask if you want eggs or anything else extra, you WILL BE CHARGED.

The bed felt like plywood, with a brick pillow, so my bottle of Advil PM was very useful when it came to sleep, otherwise I had a great room. If you want a great dinner ANGUS steakhouse is built into the hotel, but you do have to walk out the door, then back into the steakhouse.

  • Stayed May 2013, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Holiday Inn Puebla Finsa

Address: Lateral Autopista Mexico Puebla 7719, Puebla 72110, Mexico
Phone Number:
Location: Mexico > Central Mexico and Gulf Coast > Puebla > Puebla
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #40 of 81 hotels in Puebla
Price Range (Based on Average Rates): $
Hotel Class:3 star — Holiday Inn Puebla Finsa 3*
Official Description (provided by the hotel):
Puebla s business heart Our strategic location next to México-Puebla Highway provides the easiest access to the Mexico's Volkswagen Plant and the main Industrial Parks in town. Just a few minutes from Puebla s International Airport (PBC). Hotel offers complimentary shuttle service, subject to availability.The widest and most comfortable facilities in town will create an atmosphere of modernity and functionality for your trips. Making business from your room, or in our well equipped business center, will be a pleasure!Get the highest comfort and service in our executive floor with private lounge and the easiest access to our fitness center and indoor heated pool, where you will enjoy a spectacular view of the surrounds.Enjoy our daily breakfast buffet in Las Meninas coffee shop; accompany a great meat cut with one of the excellent wines from Angus Butcher House s wide selection; or just relax with your favorite drink in the casual ambiance of Guernica lobby bar.Visit Puebla on weekends and take advantage of our attractions packages, enjoy the city comfortable sit on our Turibus or get in contact with nature in Africam Safari, the most impressive zoo in Mexico.Holiday Inn Finsa, much more than you expect ... more   less 
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Also Known As:
Holiday Inn Puebla - Parque Industrial Finsa Hotel Puebla
Puebla Holiday Inn

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