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“Worth the stay!” 4 of 5 stars
Review of Fiesta Inn Puebla FINSA

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Fiesta Inn Puebla FINSA
3.0 of 5 Hotel   |   Carretera Lateral Autopista Mexico-Puebla, 7735 | Rancho Moratilla, Puebla 72110, Mexico   |  
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Special Rate
MX$935 (MXN)
Ranked #10 of 91 Hotels in Puebla
Certificate of Excellence
GreenLeadersPlatinum level
Louisville, Kentucky
Level Contributor
70 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
“Worth the stay!”
4 of 5 stars Reviewed February 20, 2014

My husband and I stayed at this hotel for almost a month on a business trip. I'd rate it 5 stars, except I really wished they would have had a microwave or fridge, or that they were in a better location with at least a few places within walking distance, instead of off the highway (although it did make you feel safer that the police station was next to the hotel). Also I was waking up achy from the hard bed, but apparently that's a common thing in Mexican hotels.

On to the positives! I thought they had a really wonderful, honest and helpful staff. Of course we were sent there abruptly, so we didn't speak any Spanish, and they had a great manager (Carlos) who spoke perfect English and was very funny and friendly. By the end of my stay, I wished I was able to speak Spanish with all of them, because the entire staff from the maids, servers and bartenders seemed like really good, honest people. They weren't just doing the fake polite thing, it seemed like they really enjoyed being there and being helpful. I was able to make a friend who could translate for me, and they were always willing to help us with directions and advice on where to shop or eat.

I really enjoyed the layout of my hotel room, and I REALLY miss the view of the Mount Popo volcano. I would wake up early every morning just to open the curtains and watch it smoke, make sure you ask for a room with a view that faces it. The bathroom had a separate vanity, and a small closet to store things. The hotel was pretty great about staying quiet and not being able to hear people above you or in the halls, however ask for a room farther from the stairway, because it borders the end rooms, which can be very loud.

Room service was great, other than the food was more expensive than what I'd expect to pay in upscale American hotels. The food came from their restaurant, which I can't say enough about. Portion sizes could have been bigger for the price, but boy it was good. I recommend the Sopa De Fideo/soup, which I find myself craving, or their Arrachera/steak. Also be sure to ask for salsa, they have the best green salsa I've ever had in my life. The breakfast buffet was really wonderful too, they had scrambled eggs, bacon, sausage, fried beans, either pork or beef with sauce, or you could ask the chef to make you an omelet.

I did visit the Holiday Inn and the Marriott hotels/restaurants in Puebla just near the Fiesta Inn, and while they were also extremely nice with great restaurants, I felt the service at the Fiesta Inn was better, so choose them to get more for your money.

Room Tip: Ask for a room facing the volcano, and away from the stairwell to avoid the noise of people walking...
See more room tips
  • Stayed August 2013, traveled on business
    • 4 of 5 stars
      Value
    • 2 of 5 stars
      Location
    • 2 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
2 Thank Brynn S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Alma P, Director General at Fiesta Inn Puebla FINSA, responded to this review, October 7, 2014
Google Translation
Miss. Brynn,

Le agradezco el tiempo que tomo para contestar la encuesta, así como los amables comentarios que me hace llegar.

Los esperamos pronto de regreso en esta su casa para atenderle como usted lo merce.

Atentamente

Alma Pacheco
Gerente General.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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188 reviews from our community

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Lunenburg, Canada
Level Contributor
66 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
4 of 5 stars Reviewed December 10, 2012

I was driving from Mexico City and stopped in Puebla overnight. The Fiesta Inn is one of the first good hotels as you enter the city. I had a quiet 7th floor room on th front side overliiking the highway. The room was one of the quietest I have slept in. Well equipped, clean, comfortable hard Mexican bed, large LG TV. Bathroom with a bath! rare in Mexcio. All round a great choice and 500 pesos less than the Holiday Inn next door. Although the Holiday Inn has an excellent restaurant.

Room Tip: Rear rooms have a nice view of the active volcano.
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  • Stayed December 2012, traveled as a couple
    • 4 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank DGL1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Alma P, Director General at Fiesta Inn Puebla FINSA, responded to this review, October 7, 2014
Google Translation
Lo invitamos a que regrese pronto a esta su casa para atenderle como usted lo merece.


Atentamente

Alma Pacheco
Gerente General.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Cuernavaca
Level Contributor
87 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 112 helpful votes
3 of 5 stars Reviewed August 20, 2012

If you are on the road from Mexico to Oaxaca or Veracruz (or vice versa) and you need a place to rest near the autopista in Puebla, this place will do the job fine. This is exactly how we ended up here. This, and for business visitors to the nearby VW plant, would be the only reason I could think of to use this hotel. For a while, this was Grupo Posadas only option in Puebla, but they have now opened up another Fiesta Inn on the other side of town, so for tourist trips to Puebla you should probably stay there instead.

There is also a One hotel nearby to this hotel, which isn't great for families (each room is a maximum occupancy of two people) but for others is probably a more economic choice.

For a 1 night stay everything was OK. No nasty surprises. Clean and efficient. Fiesta Inn kids' club was packed on sunday morning and looked well equipped and staffed. Wireless internet was available, stable and fast enough for my needs (light browsing, emails). Ermmm, I'm struggling to say much more, which is a fair assessment of our stay here. Like I said, no nasty surprises, which is an underrated virtue at times.

  • Stayed August 2012, traveled with family
    • 3 of 5 stars
      Value
    • 3 of 5 stars
      Location
    • 3 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
Thank Bo_Duke
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Alma P, Director General at Fiesta Inn Puebla FINSA, responded to this review, October 7, 2014
Google Translation
Lo invitamos a que regrese pronto a esta su casa para atenderle como usted lo merece.


Atentamente

Alma Pacheco
Gerente General.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
RDU
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed May 16, 2012

Fiesta Inn in Puebla has a great combination. Nice, clean and very reasonable prices! Their staff is exceptional. They go out of their way to make you comfortable!

  • Stayed May 2012
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
1 Thank Trussguy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Alma P, Director General at Fiesta Inn Puebla FINSA, responded to this review, October 7, 2014
Google Translation
Lo invitamos a que regrese pronto a esta su casa para atenderle como usted lo merece.


Atentamente

Alma Pacheco
Gerente General.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Leon, Mexico
Level Contributor
28 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 stars Reviewed August 26, 2011

My colleagues and I stayed at this hotel and were very pleased with our stay!
It is a great place to unwind after meetings or business conferences.
I recommend it 100%
The restaurant offers variety of delicious foods, as well as the staff always smiles,
The room had a musty smell but overall the bed and the bathroom! great!
in the morning you could see the volcano Popocatepetl! a wonderful view!

  • Stayed August 2011, traveled on business
    • 4 of 5 stars
      Value
    • 4 of 5 stars
      Sleep Quality
    • 3 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
Thank marybe_lop_leon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Prices are for 1 room, 2 adults
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Additional Information about Fiesta Inn Puebla FINSA

Address: Carretera Lateral Autopista Mexico-Puebla, 7735 | Rancho Moratilla, Puebla 72110, Mexico
Phone Number:
Location: Mexico > Central Mexico and Gulf Coast > Puebla > Puebla
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#2 Green Hotel in Puebla
#5 Family Hotel in Puebla
#6 Business Hotel in Puebla
Price Range (Based on Average Rates):
Hotel Class:3 star — Fiesta Inn Puebla FINSA 3*
Number of rooms: 123
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Also Known As:
Fiesta Inn Puebla Finsa Hotel Puebla

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