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“A bit basic but great location, friendly staff and clean rooms” 3 of 5 stars
Review of Hostal Santo Domingo

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Hostal Santo Domingo
4 Poniente 312 (between 3 and 5 Norte) colonia: centro, Puebla, Mexico   |  
Hotel amenities
Ranked #7 of 24 Specialty Lodging in Puebla
Gisborne, New Zealand
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
“A bit basic but great location, friendly staff and clean rooms”
3 of 5 stars Reviewed February 6, 2012

Friendly, helpful staff, most of whom spoke english. Rooms were basic but nice and clean with ensuite bathroom at a good price. The computers and internet connection were a little unreliable (didn't use the WIFI) but still usable and free. Breakfast included, and there is a kitchen you can cook your own food in.
Free luggage storage - although your bags will be stored on some shelves in the kitchen, not in lockers. We left our stuff there (nothing of too much value though) for a few days anyway and it was fine, but I expect something secure when I see 'luggage storage' advertised.
Great location - only a few blocks from the town centre, and back up the street a few blocks is a decent market where you can buy vegetables, meat, cheese etc.
Pretty quiet while we were there, not a party atmosphere if that's what you're after. But if you're like us - a couple travelling on limited funds who like to get a private room with their own bathroom now and then, it's not a bad option.

  • Stayed November 2011, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
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58 reviews from our community

Traveler rating
    7
    25
    18
    4
    4
See reviews for
2
15
16
1
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (5)
Date | Rating
  • English first
  • French first
  • Italian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Columbus, Ohio
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
Reviews in 6 cities Reviews in 6 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed December 27, 2011

Great location, with walkable distance to the Zocalo and other major spots.

The wifi is not functioning for Macbook, the receptionist couldn't help with this problem though.

Overall good experience.

  • Stayed August 2011, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Melbourne, Australia
Top Contributor
320 reviews 320 reviews
119 hotel reviews
Reviews in 128 cities Reviews in 128 cities
183 helpful votes 183 helpful votes
3 of 5 stars Reviewed October 31, 2011

The hostel is an easy walk to the Zocalo and major points of interest, but I found the room to be a bit grungy, it was very noisy (I had a room on the main street, so lots of traffic noise all night, bring your ear-plugs!), the (free) internet was generally ridiculously slow (with occasional moments of acceptable speed) and the breakfast was miserable (coco-pops, 2 pieces of white bread toast with butter and jam, coffee and juice) - better to just go elsewhere for something more nutritious. For the price it's ok but certainly nothing special and I'd look for an alternate hostel if I went back to Puebla.

Room Tip: rooms towards the back are quieter
See more room tips
  • Stayed October 2011, traveled solo
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Los Angeles
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed September 7, 2011

This is the second time I have stayed at this hostel and on this trip I stayed in the dorm room. Everything was clean and organized. The lockers are made of cheap thin wood and do not provide peace of mind security, even with a lock. The bathrooms in the dorms are in-suite, which I hated because it provides little privacy for anyone. I recommend staying in a private room over the dorms.

  • Stayed September 2011, traveled solo
    • 3 of 5 stars Value
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Kortrijk, Belgium
Reviewer
5 reviews 5 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed December 27, 2010

It's a good place to stay. You have to pay for the towels and internet. Rooms have their own bathroom and are clean. The service is ok but don't ask to much. For everything they have a form. The rooms near the streets are maybe a little noisy.

  • Stayed December 2010, traveled as a couple
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 1
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Oslo, Norway
Top Contributor
155 reviews 155 reviews
144 hotel reviews
Reviews in 136 cities Reviews in 136 cities
257 helpful votes 257 helpful votes
4 of 5 stars Reviewed September 18, 2010

Just a few blocks from the central plaza the location of this hostel in good. It's housed in an orignial colonial building with all rooms upstairs surrounding a central courtyard.

The dorm was not the best I've seen for a number of reasons. It felt a bit too crowded at times with 20 beds in total (if I counted right). Worse was that those 20 beds shared just 2 toilets (no locks on the doors) and 3 showers in a bathroom that was within the dorm. The toilets were not kept particularly clean - the bins full of toilet paper overflowing. There was also a shortage of plug sockets (only 2 that I saw). There were wooden lockers (locks provided) big enough for a small backpack.

Breakfast was included in the price (150 pesos) but (as is normally the case in hostels) was not great - sugary cereal/juice, coffee, white bread and jam. There was wi fi but those without laptops had to pay to use the hostel's computers.

The staff were friendly and helpful with local information. As well as the cafe downstairs where breakfast was served there was a seating area upstairs with sofas and tv plus a water despenser.

Whilst the dorm wasn't that nice I would recommend this hostel for the social atmosphere and central location.

  • Stayed September 2010, traveled solo
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Berlin, Germany
Senior Contributor
32 reviews 32 reviews
23 hotel reviews
Reviews in 25 cities Reviews in 25 cities
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed July 26, 2010

1 night at the Hostel

+ Nice service, speaks English
+ great location, 3 blocks from Zocalo
+ great place to meet other backpackers
+ good to party (many clubs with live bands)

- dorm has 20 beds instead of 8
- bathroom is inside the sleeping dorm
- beds squeak terribly

  • Stayed July 2010, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hostal Santo Domingo

Address: 4 Poniente 312 (between 3 and 5 Norte) colonia: centro, Puebla, Mexico
Location: Mexico > Central Mexico and Gulf Coast > Puebla > Puebla
Hotel Style:
Ranked #7 of 24 Specialty Lodging in Puebla
Price Range (Based on Average Rates): $
Number of rooms: 15
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