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“Just unbelievably terrible!” 1 of 5 stars
Review of Provincia Express Puebla

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Provincia Express Puebla
141 Reforma, Puebla, Mexico   |  
Hotel amenities
Ranked #22 of 39 Puebla B&B and Inns
Amsterdam, The Netherlands
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
5 helpful votes 5 helpful votes
“Just unbelievably terrible!”
1 of 5 stars Reviewed October 16, 2011

We found this hotel through the Lonely Planet, who are very enthusiastic about it.
We received a room on the second floor in the corner, with no windows at all!
We went back to the reception to ask if they could give us a room with a view, but they said they didn't have rooms with windows!
Our room smelled terribly of must and the bed linen didn't have a fresh look to it!
The amazing tiles in the hallway were no where to be seen in the room... we had 3 white walls and one apple green wall and just basic tiles in the bathroom:(
When we asked at the reception what time the breakfast would be they told us that the cook took a day off the next morning, so there wouldn't be breakfast served!!
The only 2 positive points are the location and the tiles in the hallway, but we're sure that you can find a better deal in Puebla!!

  • Stayed September 2011, traveled as a couple
    • 1 of 5 stars Value
    • 5 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
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21 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (5)
Date | Rating
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  • French first
  • German first
  • Italian first
  • Portuguese first
  • Spanish first
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English first
Senior Contributor
24 reviews 24 reviews
18 hotel reviews
Reviews in 21 cities Reviews in 21 cities
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed August 11, 2011

Quite awed by Puebla, didn't expect it to be so nice, very close to Mexico City. Like a beautiful Colonial-European looking gem of a town. Trees, restaurants, shopping, totally safe and very clean. The Hotel was very well located, right close to the amazing Zocalo. Hotel Provincia Express was beautifully tiled and had lofty colonial rooms with balcony and very high ceilings. Wasn't too pricey and the staff was very nice, free internet. Also a good base to check out the very nearby town of Cholula with its' more local flavoured markets and massive pyramid.

Room Tip: Get an outside balcony, not too loud, but great views of the pretty town.
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  • Stayed November 2010, traveled with friends
    • 5 of 5 stars Value
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Curitiba, Brazil
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
Reviews in 7 cities Reviews in 7 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed May 26, 2011

The best things about Provincia Express:
1. Location - right beside the Zocalo
2. Beautiful historic bulding with amazing tiles
3. Budget price
Our room was a bit dark, but confortable and clean.
The building is so beautiful that we believe this hotel could be better explored as a boutique hotel with just some improvements.
Internet was not working on the second floor and breakfast was very simple.

Room Tip: Best and biggest rooms are the ones facing street.
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  • Stayed April 2011, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Berlin, Germany
Contributor
12 reviews 12 reviews
7 hotel reviews
Reviews in 8 cities Reviews in 8 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed December 3, 2010

We headed to The Provincia Express by taxi prom the CAPU station after read about in the Lonely. The house is just around the corner of the Zocalo, Pueblas centralsquare. For a double room we payed 500 Pesos. There we had TV, an iron, a big shower, and towels which were decorated as a swan on the bed (never seen that before) and so on. One negative thing, we found some hairs on the bed...not so nice... Also the breakfast, which was included, didn't taste so good. Is was a simple omelett with sausage, some toast and an american coffee. But for the price I guess it was fine. A you, since its a very nice colonial building they have wooden floors. So try to get a room away from the staris to have some calm. (And also not with a window to the main street)
The cool thing about this hotel is the decoration inside with the typical Puebla style tiles. You can find that everywhere around the city but in the hotel it was one of the nicest works we have seen so far. Another plus are the computers, other hotels just offer a Wifi network but no own computers. And the staff printed out our flight tickets for free - great service.
Altogehther I must say I really liked that place. Even when not everything was perfect it was a good deal for that price.

  • Stayed November 2010, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Provincia Express Puebla

Address: 141 Reforma, Puebla, Mexico
Location: Mexico > Central Mexico and Gulf Coast > Puebla > Puebla
Amenities:
Business Center with Internet Access Free High Speed Internet ( WiFi )
Hotel Style:
Ranked #22 of 39 B&Bs / Inns in Puebla
Also Known As:
Provincia Express Puebla Hotel Puebla

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