Funny, how the end of your stay can color the whole experience. On the positive side: the Hotel Soledad is well-located and moderately priced at 590 pesos/night. It has colonial charm, hot water, okay beds, and TV. There are no other amenities. Realistically- if your neighbors are noisy – you will hear them, as the gaps under the doors are significant – But the doors are beautiful from an architectural viewpoint. On the negative side: It does not have heat. It is dark and dismal in the rain. The minute you walk in you are bombarded with a sales pitch to buy tours. THERE IS NO REFUND IF YOU LEAVE EARLY. This was not communicated to us either during our reservation process or when we checked in. We stayed there from Jan 31 to Feb 3, 2010 and had made reservations for 4 nights via e-mail. Unfortunately, the weather was unusually cold and rainy during our stay and after 2 days we decided that we wanted to leave 1 day early. We told the reception of our plan and they said no problem. Unfortunately we do not speak Spanish. When we went to check out they refused to refund the 4th night. The mistake we made was paying in advance via credit card for our entire anticipated stay. Our credit card company - Citibank was not able to acquire a refund for us either.
We would love to come back to Zacatecas when the weather cooperates. We saw several other nice hotels in the central historic district that we would consider next time.
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