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“Great location, beware some rooms” 4 of 5 stars
Review of Casa de Los Dulces Suenos

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Casa de Los Dulces Suenos
2.5 of 5 Hotel   |   Bartolome de las casas 261Centro CP, Morelia 58000 , Mexico   |  
Hotel amenities
Ranked #34 of 65 Hotels in Morelia
San Francisco
Level Contributor
10 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
“Great location, beware some rooms”
4 of 5 stars Reviewed September 14, 2008

(NOTE: This hotel has changed it's name to Hotel Casa de los Dulces Sueños so don't be surprised when you see that name at the address of Mansion San Francisco!).

The positives - the price, the location, valet parking.

We had a car full of stuff from shopping, so we appreciated the secure parking. The valet was always available.

The location was also wonderful. Far enough away from the really busy streets, but close enough to walk everywhere.

The negatives - inexperienced staff, room issues.

Granted, I believe we must have gotten the smallest room at the place (#7 - avoid it). We looked at other rooms which were much nicer. We did get a very low rate for our really small room. The room was clean, I'll give it that. It would have been nice to have a fan ... the room was stuffy.

Our window opened up to the back courtyard (covered ... by plexiglass). They had a cute little bird in a cage back there that sang sweetly...but could have been annoying to anyone who doesn't like that. We had a bit of a fun time one night when it rained so hard, water started pouring down from the covered courtyard. We thought for sure our room would get flooded because the entry was lower than the floor... but alas, no. Whew. I would stick to the rooms in the front courtyard.

Regarding the staff, I guess I was just disappointed. They were nice. It's just that when I asked questions about the area (like where a good restaurant was in a few blocks of the hotel), they didn't know. I also asked for an iron and ironing board. I got the iron but the staff member explained that the ironing board was locked in the cleaner's room. He recommended I try ironing on something else. The wireless also was not working at the time and the staff member I talked to about this gave me a long story on what it would take to get it working again. And it couldn't happen until so and so came back, etc.

They were very young to me and still learning about working in a B&B! So it goes!

All in all, I would say that the location and price was worth the staff inexperience.

  • Liked — Location & Valet Parking
  • Disliked — The Staff
  • Stayed September 2008, traveled as a couple
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 3 of 5 stars
      Check in / front desk
    • 2 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 1 of 5 stars
      Service
    • 2 of 5 stars
      Business service (e.g., internet access)
Helpful?
1 Thank MWinSF
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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27 reviews from our community

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San Miguel de Allende, Mexico
Level Contributor
49 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
4 of 5 stars Reviewed March 23, 2008

First time in Morelia, and we couldn't have picked a nicer small hotel. We had the Girasol room-an inside room, comfy bed, spotless, absolutely quiet, a nice sitting area, plus natural lighting from 2 skylights. That's just the room. The courtyard was quite pleasant with free internet access. Good breakfast, too. Short walking area to either the zocalo or aqueduct area. If you're a coffee addict, there's 4, (yes, 4) great coffee shops just outside your door. Don't speak Spanish? That's OK, Juan and Brenda speak English. One downside, but it's minimal: the bathrooms are smallish, but adequate. Doesn't have the grandeur of the Hotel Virrey, but in all, one of the nicest small hotels we've stayed in in Mexico.

  • Liked — Location
  • Disliked — Nothing
  • Stayed March 2008, traveled as a couple
    • 5 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 5 of 5 stars
      Check in / front desk
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
    • 4 of 5 stars
      Business service (e.g., internet access)
Helpful?
6 Thank bald0neNebraska
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Toronto
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed February 26, 2008

A review of this hotel dated January 17, 2008 on Trip Advisor caught my attention. Looking for accommodation in Morelia, I decided to check it out and I am happy I did. Set in a quarry mansion dating from the 18th century and carefully remodelled, this small boutique hotel which opened in 2007 is a gem. It is very clean, bright and tastefully decorated with Mexican art. You cannot beat its location, right in the historical centre, a few steps from the Church of San Francisco and its beautiful square. Located on a relatively less busy street, it is very quiet, especially if you get an inside room. The warm personal attention guests receive makes it difficult to leave. Every member of the staff is genuinely courteous, friendly and most helpful. I look forward to returning to this hotel, next time I am in Morelia.

Good to know: Valet parking, wireless Internet access and nice breakfast.

  • Liked — Personal attention
  • Stayed February 2008, traveled as a couple
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Check in / front desk
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
    • 5 of 5 stars
      Business service (e.g., internet access)
Helpful?
8 Thank danhec
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chicago, IL
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed January 17, 2008

I haven't seen this listed in any English-speaking guide or web site. I'm tempted to keep this secret to myself but it wouldn't be fair!

We found this place by accident as we were exploring the old Templo de San Francisco in Morelia's historial city center. As with just about everything within Morelia's colonial central area, it has a non-descript front but it looked so clean and inviting, luring us inside to take a peak. We liked what we saw so much that we decided to check out of our previous room at another hotel and check into this old, restored family mansion.

It was clean, quiet and spectacularly decorated in rustic Mexican style. No, this isn't the Hyatt, but I'd stay at this place before I stayed at a Hyatt anyway. It's got much more character!

The staff was professional and courteous. I needed travel arrangements for another excursion and they conveniently had someone on staff to help us with our plans.

It's got a great location as it's behind the Templo de San Francisco and is only 4-5 blocks from the main cathedral. I've stayed in many hotels in Morelia, one of my absolute favorite cities in Mexico -- and this is certainly at the top of my list now.

Stayed December 2007
Helpful?
11 Thank TigerTonio
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Casa de Los Dulces Suenos

Address: Bartolome de las casas 261Centro CP, Morelia 58000, Mexico
Location: Mexico > Central Mexico and Gulf Coast > Michoacan > Morelia
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service
Hotel Style:
Ranked #34 of 65 Hotels in Morelia
Price Range (Based on Average Rates):
Hotel Class:2.5 star — Casa de Los Dulces Suenos 2.5*
Number of rooms: 9
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