(NOTE: This hotel has changed it's name to Hotel Casa de los Dulces Sueños so don't be surprised when you see that name at the address of Mansion San Francisco!).
The positives - the price, the location, valet parking.
We had a car full of stuff from shopping, so we appreciated the secure parking. The valet was always available.
The location was also wonderful. Far enough away from the really busy streets, but close enough to walk everywhere.
The negatives - inexperienced staff, room issues.
Granted, I believe we must have gotten the smallest room at the place (#7 - avoid it). We looked at other rooms which were much nicer. We did get a very low rate for our really small room. The room was clean, I'll give it that. It would have been nice to have a fan ... the room was stuffy.
Our window opened up to the back courtyard (covered ... by plexiglass). They had a cute little bird in a cage back there that sang sweetly...but could have been annoying to anyone who doesn't like that. We had a bit of a fun time one night when it rained so hard, water started pouring down from the covered courtyard. We thought for sure our room would get flooded because the entry was lower than the floor... but alas, no. Whew. I would stick to the rooms in the front courtyard.
Regarding the staff, I guess I was just disappointed. They were nice. It's just that when I asked questions about the area (like where a good restaurant was in a few blocks of the hotel), they didn't know. I also asked for an iron and ironing board. I got the iron but the staff member explained that the ironing board was locked in the cleaner's room. He recommended I try ironing on something else. The wireless also was not working at the time and the staff member I talked to about this gave me a long story on what it would take to get it working again. And it couldn't happen until so and so came back, etc.
They were very young to me and still learning about working in a B&B! So it goes!
All in all, I would say that the location and price was worth the staff inexperience.
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