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“Very Good hotel at Morelia” 4 of 5 stars
Review of Best Western Plus Gran Hotel Morelia

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Best Western Plus Gran Hotel Morelia
3.5 of 5 Hotel   |   Pirindas 435 entre Av. Ventura Puente y Camelinas Col. Felix Ireta | Belgrado 1 Int. 1 Col. Juarez Cuauhtemoc, Morelia 58070, Mexico   |  
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Ranked #7 of 65 Hotels in Morelia
Certificate of Excellence
Toluca, Mexico
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
“Very Good hotel at Morelia”
4 of 5 stars Reviewed 3 days ago NEW

We stay there every month , since we love Morelia city, the rooms are very well conditioned, restaurant is excelent, the bar is a very good area and the drinks are cool, the price for night is very reasonable.
Best option if you visit Morelia Mexico.

  • Stayed March 2015, traveled with family
    • 4 of 5 stars Rooms
    • 4 of 5 stars Service
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33 reviews from our community

Traveler rating
    16
    9
    7
    0
    1
See reviews for
13
4
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8
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Date | Rating
  • English first
  • German first
  • Spanish first
  • Any
English first
Vancouver, United States
1 review
5 of 5 stars Reviewed March 26, 2015

The best variety of food I've seen at the restaurant. Food was very good and server attention superb. Garden was beautiful and relaxing during the day. Since this is a convention center hotel, it was very busy and noisy in the lobby but rooms were reasonably quiet. Rooms were confortable but bathroom fixtures barely worked.

  • Stayed March 2015, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Best Western

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jose Luis V, Gerente at Best Western Plus Gran Hotel Morelia, responded to this review, April 9, 2015
Google Translation
Estimado Sr. Salvador H,


Gracias por compartir con nosotros los comentarios de su experiencia en nuestro BEST WESTERN PLUS GRAN HOTEL MORELIA.

Los tomaremos en cuenta para mejorar de forma importante nuestro servicio e instalaciones.

Me pongo a sus apreciables ordenes para futuras estancias y será un placer atenderle personalmente.




José Luis Villaseñor
Gerente de Operaciones
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Mexico City, Mexico
Reviewer
5 reviews 5 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed March 13, 2015

When I booked the hotel I realize it had change chain, My expectations were to find a whole renewed hotel but it was not the case. It is just the same hotel facilities but just with a different name. So, my experience was the same as in the past . I had a couple of experiences, one good and the other bad. Good one: We left a charger in the room and called to ask for it and it was there so we recovered it.
The bad side, is that we left the car at the Valet Parking and a pair of sunglasses were missing after we asked for the car. It is unfortunate but we will not stay in this hotel again.

  • Stayed March 2015, traveled with family
    • 2 of 5 stars Value
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jose Luis V, Gerente at Best Western Plus Gran Hotel Morelia, responded to this review, March 19, 2015
Google Translation
Estimada Señorita Gabye 65.

Lamentamos enormemente no haber cumplido sus expectativas respecto a su experiencia en nuestro BEST WESTERN PLUS GRAN HOTEL MORELIA.

Así mismo agradecemos infinitamente compartir el detalle de sus inconformidades con nosotros pues es gracias a ello que tenemos la oportunidad y el interés de mejorar sustancialmente cada día en nuestros procesos de servicio.

Adicional quiero compartir con usted en beneplácito que en el segundo semestre de 2015 continuaremos con la remodelación de 50 habitaciones más con una renovación total y la sustitución de la alfombra por piso laminado el cual le da un toque de modernidad y confort a nuestras habitaciones, sin dejar de mencionar que con anterioridad hicimos una inversión importante en las mismas al equiparlas con equipo y accesorios de uso personal y de entretenimiento.

Nada nos complacería más que tener la oportunidad de volverle a atender en el futuro y que personalmente pueda constatar de estos proyectos que le darán un valor agregado a nuestra propiedad y puedan ustedes tener una estancia más placentera.

Si hay algo que pueda hacer para hacer esto posible no dude en contactarnos al tel. (443)322 8000

Cordialmente
José Luis Villaseñor
Gerente de Operaciones.
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Pittsburgh, PA
Senior Contributor
24 reviews 24 reviews
11 hotel reviews
Reviews in 12 cities Reviews in 12 cities
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed August 16, 2014

A nice hotel, not too fancy and a bit dated, but very clean. The staff was very friendly and helpful. The restaurant was reasonably priced and the food was good. Very nice breakfast buffet. I would stay there again for sure. Good location as well, you can walk to shop and eat. A lovely green space outside with a nice pool.

  • Stayed July 2014, traveled as a couple
    • 4 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jose Luis V, Director General at Best Western Plus Gran Hotel Morelia, responded to this review, August 18, 2014
Thank you for completing the survey regarding your recent stay at our property.

Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

If I can be of assistance in the future, please don't hesitate to contact me at (443) 322 8000.

Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.


Sincerely,

José Luis Villaseñor
Gerente de Operaciones
BEST WESTERN PLUS Gran Hotel Morelia
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Additional Information about Best Western Plus Gran Hotel Morelia

Address: Pirindas 435 entre Av. Ventura Puente y Camelinas Col. Felix Ireta | Belgrado 1 Int. 1 Col. Juarez Cuauhtemoc, Morelia 58070, Mexico
Phone Number:
Location: Mexico > Central Mexico and Gulf Coast > Michoacan > Morelia
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
Ranked #7 of 65 Hotels in Morelia
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Best Western Plus Gran Hotel Morelia 3.5*
Number of rooms: 253
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