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“Hospitality and flexibility were amazing” 5 of 5 stars
Review of City Express Morelia

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City Express Morelia
2.5 of 5 Hotel   |   Portal Hidalgo 245 | Col. Centro, Morelia 58000, Mexico   |  
Hotel amenities
Ranked #16 of 64 Hotels in Morelia
San Francisco, California
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
8 helpful votes 8 helpful votes
“Hospitality and flexibility were amazing”
5 of 5 stars Reviewed March 18, 2007

This is a nice little modern hotel off the Plaza de Armas. While there are many nice places to stay in Morelia, we chose this one because we were in a crunch. My fiance came down with a dehabilitating migraine just an hour before our bus arrived and she couldn't walk. I tried a number of hotels in the area over the phone but no one could get us a room before 3pm and that was 3 hours away. It would have been hell to ask her to wait. So I hit up the Valladolid and they said they could let us have one of their suites while our room was prepared. They were so accomodating, gentle and nice that my fiance still talks about the Michoacan hospitality she received.

In the end they just let us stay in the suite at no extra charge.

Throughout the ordeal they went above and beyond to give as much comfort to my fiance as possible.

The rooms are lovely, although some of the rooms are interior rooms and more modern. I understand the "older" rooms are quite lovely and have some have a balcony. Morelia is a charming colonial city with beautiful architecture, but it is the people that set it apart!

Stayed July 2006
Was this review helpful? Yes 6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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58 reviews from our community

Traveler rating
    26
    11
    7
    10
    4
See reviews for
8
13
5
15
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (3)
Date | Rating
  • English first
  • French first
  • Portuguese first
  • Spanish first
  • Any
English first
A TripAdvisor Member
2 of 5 stars Reviewed August 4, 2003

We have heard that the second floor room are pleasant with small balconies overlooking the Plaza de Armas (one of the most beuatiful and tranquil plazas anywhere). Unfortunately we were stuck on the ground floor in the back of the hotel in a room that may once have been a garage. Comfortable enough, but very spartan. The staff were all young and little English was spoken, but they were as helpful as they could be. You are paying for the excellent location a stone's throw from the cathedral, but insist on a front side, upstairs room if you plan to stay there. Morelia is very much worth a two ro three days stay. Make sure you have a light weater and long pants -- it get's shilly in the venings, particularly in the rainy summer months.

Was this review helpful? Yes 26
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about City Express Morelia

Address: Portal Hidalgo 245 | Col. Centro, Morelia 58000, Mexico
Location: Mexico > Central Mexico and Gulf Coast > Michoacan > Morelia
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Room Service Shuttle Bus service Wheelchair access
Hotel Style:
Ranked #16 of 64 Hotels in Morelia
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — City Express Morelia 2.5*
Number of rooms: 60
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