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“Best vacation ever” 5 of 5 stars
Review of The Grand Mayan Los Cabos

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The Grand Mayan Los Cabos
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4.0 of 5 Hotel   |   San Jose S/N | Campo de Golf Lote 12, San Jose del Cabo 234000, Mexico   |  
Hotel amenities
Ranked #20 of 37 Hotels in San Jose del Cabo
south carolina
1 review
2 helpful votes 2 helpful votes
“Best vacation ever”
5 of 5 stars Reviewed April 7, 2008

The property is stunning. I stayed in a suite. Housing keeping was always on point. The Mayan restaurants were fantastic. Convenient to Grocery store by bus or taxi or walk. Must try local restaurant Habeneros for dinner get there early. Enjoyed the sunset dinner cruise Cabo Rey. Tip contact property to arrange courtesy airport transfers prior to arrival. This is a terrific place for a romantic getaway. Loved the cabanas by the pool and fire pits at night. Entire staff was terrific. There is a laundry room for your convenience. Will definitely stay there again.

The property next door Cabo Azul has a spa to die for. must try.

note: pools are not heated. and tide on beach dangerous.

  • Liked — beauty, location, quality
  • Disliked — nothing
  • Stayed March 2008, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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594 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (195)
Date | Rating
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  • Italian first
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  • Spanish first
  • Any
English first
Boston
1 review
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed April 6, 2008

We stayed with our two semi-adult children at the Grand Mayan during Spring Break.

We had a first floor suite that I thought I was going to hate. It faced the pool and other facilities in the center of the resort but the rooms were very quiet and private. We did not encounter any noise problems as we had a full suite.

The suite was huge with large tubs that we didn't use, flat panal TVs, great baths with terrific water pressure. The living area had new furniture. We did not use the plunge pool. The pool above us must have failed as there was some drippage.

Although there were no other kids, ours kids loved the place, relaxed, slept and read, used the pool and the Spa. Our son has great night time photos on Facebook.

The hotel itself is a bit Disney-esque with an exotic entry and odd exterior. The hotel lacks a sign so we drove right by it initially.

While the property was being marketed it wasn't too high pressure and we avoided the pitch.

We did not eat at the hotel too much, several breakfasts, a lunch and a dinner. The food and drinks were pricey but not shockingly so.

San Jose Del Cabo is close and has a number of good places to eat including a terrific little Thai place. Other restaurants we went to were Morgans and Seven Seas at the Cabo Surf Hotel We did go to the Mega Mart for food and beer and found it very handy.

The climate was hot but not oppressive, cool in the shade and cold overnight and first thing in the morning.

The pool is not heated and we joked that it was chilled. The worker cleaning the pool wore a wetsuit. I've never been to a pool bar where you could Always get a seat. In fact the bartender was usually alone.

We rented a car but would not do so again. Taxis and shuttles seemed to be OK and we walked to San Jose a lot.The hotel is a ways from Cabo and we went there one day but drove through and left. San Jose Del Cabo is much nicer. We did drive to several really nice little beaches.

The ocean at the hotel was wild. Huge breakers. Very few swimmer near the hotel.

We ended up talking to people who did not like the hotel. The complaints seemed to be it was too quiet and the pool was too cold. It was quiet and the pool was cold.

We'd go back. Our kids would go back. We liked the area and the Grand Mayan.

  • Liked — Huge bedrooms and baths
  • Stayed March 2008, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Check in / front desk
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
philadelphia pa
1 review
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed April 1, 2008

went to grand mayan 3-23 t0 30.only bad things to say are the noise levels in the rooms and coolness of the pools.was able to go in the pool 1 day.that should change because the water seemed to get warmer by the day.they should have spent the money on sound proofing of the rooms instead of their grand foyer.what a waste!good food with reasonable prices wiithin walking distance.habeneros and a small breakfast place very good 10 minutes away.shooters roof top bar good food and great afternoon happy hour15$ 3 margarettas an 3 coronas.help at the mayan very good and helpful.grounds and room very clean..

  • Liked — comfortable bed and huge tub
  • Disliked — constant noise
  • Stayed March 2008
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Check in / front desk
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manitou Springs, CO
Contributor
17 reviews 17 reviews
11 hotel reviews
Reviews in 10 cities Reviews in 10 cities
43 helpful votes 43 helpful votes
4 of 5 stars Reviewed March 31, 2008

THE FIRST IMPRESSION: If you enter during the day, as we did, you plunge from the glare of the Mexican sun to a dark, almost foreboding entryway. Walk carefully. Some visitors walk straight into the glass railing. Don't do that. Get out of that "must rush to check in" thing. Stop. Take a deep breath and take in the drama. Listen to the tribal drums and the candle-lit giant statues of Mayan gods that keep watch over the entryway.

These two figures, representing gods of fertility and wisdom, are two stories tall and truly stunning. Our 11 year old called this the god room and would spend time communing with them.

Some reviewers have criticized the dark entryway, but it creates a fascinating, dramatic mood. The rest of the hotel blends so many styles, particularly primitive tribal elements and modern Japanese simplicity, it shouldn't all pull together, but somehow does.

This is simply the prettiest property I've seen since the Princeville Resort in Kauai, Hawaii.

THE ROOMS: We had a one-bedroom suite for a family of four. We've been cramped in one-bedrooms before, but his one was spacious and generally well laid-out. The kitchen also was fairly big, and unlike a lot of timeshare joints, they actually give you ample cupboard space.

There are good TVs, but no DVD players. (Come on, they're $30 for heaven sake!)

The large balconies feature mini soaking pools that we didn't use much because they're too cold.

Try to get a high floor. You get a better view and more privacy on the balcony. Our unit, which was on the ground floor, near the pool, wouldn't have been so bad if it had had direct access to the pool area. No such luck. You have to walk through the whole hotel to get to the pool.

The maid service twice daily is a terrific perk.

THE POOL: When you travel with a family, the pool is probably the most important aspect of a resort. The Grand Mayan's pool is among the prettiest I've seen, and I always love a swim-up bar. But the lack of a heater is one thing that keeps this wonderful resort from an "excellent" rating. When we were there during spring break, the water was too cold to swim in about half the time. It'll get better as we head toward the summer. But pity the January visitor. This was one of several examples we found of form over function -- as if the hotel was built for a timeshare tour.

THE SPA: Love the hanging candles in the entryway. Love that it's free to get into the spa. Live the peaceful atmosphere. My wife had a massage and pedicure and was happy with both.

THE VIBE: This retreat from civilization is all about serenity. You'll really feel like you got away from it all. Looking for fun, excitement, companionship? It can be found, but not easily. Most of the time, you go out at night, sit by the many fire pits overlooking the glowing pools, and you'll be among the only ones there. We were there during SPRING BREAK and the many couches and cabana/beds outside the lounge were empty all the time.

I kept wondering where all the people were. It was especially puzzling because I was desperately trying to get a higher room all week, and was always told they were full. Really? Where are the guests?


THE BEACH: Yes, they have warnings about rip tides and undertow, but the real problem is that the beach is too sloped, so you get a major wave rebound. My kids loved that. Yes, you get swept out a few yards, but then the other wave comes crashing in and washing you back in.

GETAWAYS: Chilena had a great beach for swimming and snorkling. The best part of it is a cove to the right of the parking lot. We also went to the Zippers area for surfing, but actually rented from the surf shop across the street, which I think was a bit cheaper. They do get some major waves.

We also went to Cabo San Lucas, and I highly recommend the $12 boat tour out to Los Archos. We saw sea lions and dolphins as well as that magnificent rock formation.

THE STAFF: The bartenders, valet guys, maids, activity directors... all were friendly and energetic. My 15 year old son hung out with them the whole stay and they were great.

THE TOWN: San Jose Del Cabo is MUCH, MUCH better for families and retirees than Cabo San Lucas.

Do not miss the art walk on Thursday nights. The art district here is phenomenal, a mix of quality affordable local artists to stars of the art world with pieces going for five or six figures. There are free shots of tequila and glasses of wine at every gallery, and some delicious hors d'ouvres along the way. It'll make you wanna move here.

THE TIMESHARE TOURS: The timeshare sharks are everywhere-- at the airport, in the mega -- it really messes with the whole vacation relaxation thing. But if you wanna do a tour and get the most for it, check out the Royal Solaris. Walk near the hotel from the beach and somebody will offer you some stuff. Hold out for what we did: $300 cash (American), 4 breakfasts, 4 dinners and 4 shows. The shows stink, but what the heck. Oh, and if you do the tour, know that they start the price at $56,000 and get down to less than $10,000 by the end. Wow, you really must be getting a deal!

HOW WE BOOKED: Ultimate Vacations, a vacation club out of Salt Lake, buys discounted timeshare weeks and resells them. We paid $700 for the week. A steal.

Stayed March 2008
Was this review helpful? Yes 10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Saint Paul
1 review
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed March 24, 2008

Our stay at the Grand Mayan was fabulous! The week before we left I had read some of the previous reviews and got a little nervous. After spending a week at the Grand Mayan and experiencing it for myself...I think the 'bad' reviews were from people who are just looking for something to complain about.

The resort is BEAUTIFUL! Very, very clean. They are constantly cleaning everywhere you turn. The layout, furnishings, decor...all fabulous. We had a party of 5 in a grand master suite with a perfect view of the ocean/beach/pool. The rooms were great, maids came in the a.m. to cleanup & make the beds and in the p.m. to turn down the beds and make up the couch beds if needed.

The staff is very friendly and helpful. Check-in and out was very smooth. Concierge & information were always very helpful. The food was very good, a little pricey, but very good. The bars have 2 for 1 at various times which was nice. Drinks were good. The spa & fitness center were great. The indoor hot tub has a cold plunge pool next to it...try it! I had a massage too which was fantastic. The pool was rather cold, but felt good on hot days. We inquired about the pool temp...they are aware of the cold temp & have another boiler on order. Another review stated no hot tubs...but there are in fact hot tubs at the pool but because of the need for another boiler the hot tubs outside don't work right now.
The ocean is too rough to swim in...but that was actually nice because it prevented the beach out front from being overly crowded.

If you have time to sit through their sales presentation, they give you a free breakfast, which was very good...and they give you a room credit to use towards whatever you spend at the resort (ie, food, drinks, spa) and they give you 10% off for spa services they also give you a discounted rate on booking activities. So the perks are worth it if you have the time.

All in all the Grand Mayan was excellent! It was very relaxing. Even with a fully booked resort while we were there, it's large enough that it did not seem crowded at all. Keep in mind if you're young and looking for a hoppin'-action filled resort with a booze-fest and lots of single people...this is not the place. It's beautiful, tranquil, relaxing and well worth it!!

Stayed March 2008
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kanata, Ontario
2 reviews
Reviews in 2 cities Reviews in 2 cities
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed March 17, 2008

After reading recent reviews, especially those relating to the strike in Feb 08, we were bracing for the worst. In fact we were very pleasantly surprised and pleased.

We took the best of what the resort had to offer, which was plenty of space, quiet relaxation, a good walking beach, and a fabulous spa. We never had to reserve a pool lounger or bed, and the staff was friendly and helpful.

The pool was good for refreshing swims when we got too hot, and we liked the peace and quiet of not having a lot of noise there. The beach is heavily sloped with large waves (up to 15 feet), however there is a ledge at the top which is good for walking, and there are horse rides available down the beach. I swam in a more protected area to the left, but even that was a bit dodgy. I highly recommend you go to Chileno Bay about 10 miles away which is a great swimming and snorkelling beach.

The spas were a real highlight and are very underutilized. It has separate mens/womens hot/cool tubs, sauna's, steam rooms, and rest areas, plus complimentary beverages and fruit.... very relaxing. The fitness area is good also.

Our rooms (2BR plus living/dining/kitchen) were very clean and we cooked a lot of our meals, with food coming from the huge MEGA store down the street. We did not eat much at the resort due to the high prices, but we heard that he Mexican night was great and reasonably priced at $29 each.

We rented a car for the week but did not use it much, only goint to Cabo San Lucas a few times. We much preferred the town of San Jose, a 5 minute walk away, which offered a better experience with a town square and better restaurants, shops, art galleries, etc.

Although not for everyone, this holiday was perfect for us and our elderly parents and relatives (6 of us in all).

  • Liked — peaceful and restful
  • Disliked — expemnsive food and cold pool water
  • Stayed March 2008, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Check in / front desk
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
    • 3 of 5 stars Business service (e.g., internet access)
Was this review helpful? Yes 8
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about The Grand Mayan Los Cabos

Address: San Jose S/N | Campo de Golf Lote 12, San Jose del Cabo 234000, Mexico
Location: Mexico > Baja California > Baja California Sur > Los Cabos > San Jose del Cabo
Amenities:
Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Children Activities ( Kid / Family Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#12 Luxury Hotel in San Jose del Cabo
#13 Family Hotel in San Jose del Cabo
#15 On the Beach Hotel in San Jose del Cabo
#17 Romantic Hotel in San Jose del Cabo
Price Range (Based on Average Rates): $$
Hotel Class:4 star — The Grand Mayan Los Cabos 4*
Number of rooms: 172
Also Known As:
The Grand Mayan Los Cabos Hotel San Jose Del Cabo
Wyndham San Jose Del Cabo
San Jose Del Cabo Wyndham
Cabos Grand Los Mayan
The Grand Mayan Los Cabos San Jose Del Cabo

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