Okay, so we booked the Grand Mayan through livingsocial for something like $249.00 and as the weeks got closer, the reviews got worse. It’s simple, just stay away from the timeshare presentations and you’ll have a great time. If you look at all the reviews as a whole, you’ll notice the people who gave negative ratings ended up going to the timeshare presentations. Let me tell you about our stay and why I think this place deserves a little better review. We arrived on a Friday at the airport. I called the hotel in advance and they will provide a shuttle from the airport to the hotel for FREE, meaning no charge and no obligation, expect for a tip out of common courtesy of course. We walked into the hotel and I won’t spoil it for you, but when you first walk-in from outside the hotel, the lobby is grandiose; I’ll just leave it at that for now. After we checked-in, the front desk person directed us to (guest services) so they could show us to our room. The guest services people give you info about the resort, then ask you if you’re interested in any activities such as horseback riding, dune buddies, swimming with dolphins, etc. Essentially at this point, they’re gauging your interest in timeshare presentations. Before they take you to your room, they tell you that if you attend a timeshare presentation, the activities fees are about half-price. At this point, I just said no thanks and they left us alone.
We got up to our room on the 2nd floor 2145 (Grand studio). Take a look at some of the room pictures and you’ll get a great idea of what the room looks like. We could hear our neighbor’s kids crying a few times through the walls in the morning, but it wasn’t really that bad. The rooms were very clean, but put together in a hurry and some of the details were missed, but it wasn’t a deal-breaker. The dual sliding glass doors open up to a large balcony with a nice view to people-watch during the day. We didn’t get an ocean-view room like our friends did, but the room was overall fine…considering what we paid.
On the second floor, just past the lobby, sits a cool bar with a few tables and some beach cabanas. Take your free drink ticket out to the bar, grab a drink and chill for a few. My wife and I sat at the bar for a few hours talking with each other and with the other hotel guests. It’s really funny because the bar plays lots of Kenny Chesney, Alan Jackson, Country, rock, jimmy buffet, island music and the likes. No Mexican music here, sorry. The drink prices at the bar are a little high, not outrageous…just a little high. Take a cab (or rent a car) to the Mega Mart and stock-up on booze, that should save you money right there.
The swimming pools were amazing and the swim-up bar was par for the course of a Mexican resort. Year, a bottle of beer was 5 bucks and a margarita was 6 bucks, but during happy hour it’s 2 for 1 or 4 for 2. They have lots of cabanas set up all around the pool. My wife and I slept all afternoon in a cabana and no one bothered us, it was very relaxing. Despite the other reviews, no one is bothering you to sell timeshares. The only time people come around is to offer drinks, ask if you want to participate in cooking classes, or play a game of beach volleyball. The beach is great and there’s lots of sand between the pools and the ocean. The beach vendors don’t harass you like they would in Puerto Vallarta, but they let you know they’re there. The ocean was pretty choppy, so we just sat on the beach and watched the waves break.
The prices are outrageous and not worth paying, $360 for a couples massage, $120 for a 60 minute regular massage. My wife and I went about two blocks down the road to an amazing place called Moonlight massage, across from some all-inclusive hotel. Yeah the names sounds a little shady, but the staff was very nice, the place was clean and it was something like $40/each for a couples-massage. They also did a great job.
The hotel restaurant:
Although the food is good, it’s mostly American food and very over-priced, plus you’re in Mexico and you should get out and explore! We went out to eat at a place called Flora Farm restaurant, this place is legit, legit, legit. Go there and it’s amazing and all the food is fresh/organic. It’s a little sketch getting there, as you have to drive up a dirt road that’s pretty rough, but the place is AMAZING. If you’re not ready to venture out (20 minute drive from hotel to Flora Farm) into the hills for dinner, we also went to a place called La Panga Antigua, located about 7 minutes from the hotel in San Jose del Cabo. Both restaurants I highly recommend, but make reservations before you go.
We rented a car from the Hertz desk next to the hotel lobby for $38/day. You can also cab-it around town if you want, but renting a car saved us lots of money in cab fares. Have fun!!!
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.