Just returned from a week at the resort with my husband. We loved it. Great place to unwind and relax. There is a very walkable beach (soft sand) and it is about 4 miles into the town (we walked that once too). The beach is not a swimming beach but there are two pools. Our ocean view room was lovely. I could stare at the ocean for hours. The beach, pool and grounds are kept up nicely. The staff was top notch. Everyone was very helpful and friendly. Checkin took minutes and no one ever approached us for a time share presentation. Our room was spotlessly clean. The woman, (Judi) who cleaned the room was the best. Always a smile and a friendly word. We had a special meal cooked for us and friends from a fish my husband caught. Lovely presentation and it was delicious. It was a nice ending to a great trip. Most of the meals were pretty good.

On day one I noticed our screen door was ripped in several places. I reported this to the manager on duty and it was fixed within hours! That was a pleasant surprise as you usually cannot get anything fixed that fast anywhere.

I did not rate this excellet as the ATM and the phones were not working during our stay. Minor annoyance. The staff at the desk made calls for us so that was very useful. The spa should offer more services (maybe manicure/pedicure?) besides a massage.
This is a great place for relaxation, recharging and long walks on the beach. We hope to return next year.

Just returned from two nights here with a group of four 31yr old ladies. We felt totally comfortable and safe here. The food was excellent. The drinks could be a little stronger. We stayed in a master suite in the old building which was more than spacious. We did miss the sound of the ocean as all you here are the sounds of traffic. Also we noticed some of the units were owner occupied.

Make sure to note this is NOT Cabo San Lucas but is 20+ miles or a $35 cab ride from the actual center of town. That being said we headed into San Jose Del Cabo (the closest town to the hotel) for only a $7 cab ride and really enjoyed the little town! Great jewelry shops, cute restaurants (Check out Morgans - One block off the main strip). The staff was extremely accommodating to most our requests. One day it took two phone calls and 50 minutes to get 2 clean bath towels. But room service showed up in less than 5 and we never waited long for a drink by the pool or in the bars.

Warning - I booked this room using credit card miles. When we went to check out we were informed that price line.com had not paid for the room and they asked us to pay in cash and have priceline refund us. NO WAY! I didn't pay cash in the first place and was not about to put up $$ on priceline's behalf. I politely informed them they should have made me aware of any problems at check in and to call priceline as my reservation confirmed that no payment was due by me. After 30 minutes of waiting with the front desk staff and priceline on hold - we had to leave for our plane. Only upon threatening this portion of a bad review - were we told it was ok to leave for our plane!!

We have been coming to San Jose for years and really appreciate Bel Air staff. They are so helpful and friendly. We do appreciate having the same staff when we return year after year. The grounds are beautiful, rooms clean with an ocean view. Kitchens need more tools if one wanted to cook. Daily maid service is given and great. The beach is VERY walkable in the afternoon when the tide is out. Great adventure. Many local spots to eat out and great food reasonably priced.

We traveled to San Jose and stayed in the Bel Air Collection hotel Dec 1st -9th 2012. We had a wonderful stay, the staff was incredible, they were so kind and friendly. The pool and the grounds were beautiful and the beach was outstanding. Our room with a ocean view was in the newer section of the hotel and was extremely clean, bright but not real large. We had our own deck, kitchenette, large bathroom and jetted soaker tub. All we needed. The complex was amazingly clean and well cared for by the staff. obviously the renovations were complete.

The resort has a complimentary continental breakfast for the early risers and has a sun set gathering where they serve free champagne everyday. They have 2 beautiful restaurants with fantastic views of the water, pool and beach. The beach walks were amazing and the resort is walking distance to shops and the Mega Store.

The gym is brand new, it has 2 tread mills, a elliptical and a Bike.

We loved our stay and would recommend this small but very friendly resort. Carlos at the front desk and Alex at the front door made the vacation special as we were treated like friends and family on every arrival and trip away from the hotel. They were quick to recommend many very good dinner places in San Jose and even set me up to play soccer with their friends. We enjoyed a wonderful relaxing vacation.