What can you say. Read all the reviews. We agree with them. This place is pricey, but so five-star! Add 11% tax and 16% service charge to everything, but it's nice having service charges handled without constant concern about tipping. In writing this, I first wanted to try and find a negative. But, It's hard. So I decided to point out all the little extras we noticed. The wi-fi is included, and very good fast reception everywhere we went on property. Valet Parking is included. Sunscreen is available at the pool. Coffee is in rooms, but also set up by pool in mornings. The spa and fitness centers are nice and no additional charge, except for treatment or classes. As mentioned by others, you cannot even look at your pool chair or umbrella without someone running to help. They constantly adjust umbrellas to keep you in shade if desired. Want a beer in the pool? They set up with an ice bucket next to you on edge. Need your sunglasses cleaned, someone is doing that. Need earphones for your iPad they bring them. When the whales come by, they sound a horn or come and get you if asked them, and come with binoculars. Want food someone runs up and speaks into his microphone & it's delivered. Six pools, one adult only. Jacuzzi by main pool. Swim up bar. We had partial ocean view suite on 3rd floor. Seemed like full ocean view to us. Big patio, two televisions, kitchen, double sinks in bath, jacuzzi tub and separate shower. Small pool by our building, but we spent most of the time at main pool area. So finally, my two negatives, there was a step up from bedroom to bathroom, a little dangerous at night, but we put a nightlight there and we're careful, and televisions are not big screens. We had buffet breakfast included, but could apply that amount to a regular breakfast.
Again, pricey, but, this place is so nice! I note the last review commented on them not liking kids. I don't know about that, but this is more of a romantic adult vacation than a "family" oriented resort.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 week ago
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Thank you so much for taking the time to describe your experience at Las Ventanas al Paraíso. “Attention to detail” is one of our mottos and we are glad you noticed them. We would be happy to have you in paradise again and surprise you with new amenities in our Spa, the pool and our suites. As per your comment on kids, we really like them and although we have a very romantic Resort –have you met our Romance Director?-, in the past years we have been receiving lots of families with children. It´s so nice to see them enjoying our facilities too!
Looking forward to your next visit!
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.