This resort is beyond words. It has been in my dreams for years, and my husband and I finally had the opportunity to stay here. In my mind, it has always been the pinnacle of fine resorts, and I am happy to say that it lived up to my high expectations. I have never experienced a more amazing property in my life.
We stayed here for my birthday. We opted for the pick-up service at the airport. They greeted us with Coronitas, cold water, and a little pouch full of Mexican candies for the 20 minute ride to the resort. Once we got to the resort, we were immediately greeted by several managers who personally introduced themselves, and wished me happy birthday. They even had a little cupcake with a birthday candle for me ready to go! We were then greeted by our personal assistant, Kristel. She took us on a tour of the property, and then to the Sea Grill restaurant so that we could have lunch while we waited for our room to be ready. It was the first of many impressive meals that we had. We had basil margaritas and split a shrimp flatbread pizza and some sashimi tuna - delicious!!!
Kristel came to find us when our room was ready. She opened to door to the most gorgeous room, and it looked EXACTLY like the pictures on the website, just gorgeous! Every detail of the room is high end, from the little stones in the borders on the floor, the wood beams on the ceiling, the ceramic sinks in the bathroom, the built in bed and nightstands, the wood burning fireplace, the floor to ceiling door walls, Jacuzzi tub on patio, rooftop sundeck, etc..... Everything was well thought out and beautifully done.
The resort was not at full capacity, I suspect, because we basically had our choice of any pool lounger there. It was very peaceful and quiet. The pool attendants are so in tune with the needs of the guests. If you just shifted in your chair, they came running over to adjust the back, move the umbrella, or offer more towels. They had on ear pieces, so they are able to communicate with the other staff members very easily. I think that is the secret to their amazing service. If I asked the pool attendant for a margarita, he discreetly used the headset to ask the bar staff, and before you could blink, my drink was in front of me! It is so apparent that priority #1 is always the guests comfort and satisfaction. I joked with my husband that the little hummingbirds around the property were little staff members listening in on us to predict our needs! How were they always on top of everything!?! LOL!
Now it goes without saying that a resort of this caliber is very expensive. But I can honestly say that it was worth every single penny, and i feel that we even got more than what we paid for. You are paying for quality of food, service, and atmosphere, and they do not disappoint in any of the above.
I could go on and on with my praise of the details of this property, but I don't want to ruin any of their little surprises for you! If you can afford to splurge a little on this luxurious resort, I would absolutely do it. I can say that we will absolutely be back for more of this little slice of paradise.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Thank you for having taken the time to post your wonderful review of Las Ventanas al Paraíso and sharing how much you enjoyed our Resort. We were delighted to pamper you during your special birthday celebration!
Looking forward to welcoming you back soon in Paradise.
Martein van Wagenberg
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.