My husband and I stayed at this hotel from May 20 - 30, 2008. As a person who has traveled all over the world for business and been fortunate enough to stay in some of the best hotels and resorts in numerous cities such as London, Paris, Hong Kong, New York, San Francisco, Chicago, Los Angeles, etc., the service at the Marquis deserves the five star rating it has earned. The staff from the minute we got there until the minute we left was absolutely wonderful, warm, friendly, accommodating and took care of every need we had. There were MORE THAN enough staff everywhere we went: pool, restaurants, front desk, housekeeping, concierge, etc. In fact, my husband and I joked that we were convinced the housekeepers cleaned our room and replaced our towels every time we stepped out. The pool staff were always on hand to take our order and were very swift with their service - we never waited 45 minutes for ANYTHING the entire 10 days we were there. The resort was absolutely spotless and we even saw a maintenance person scrubbing the decorative rocks. The suite was comfortable with very nice furniture, bathroom, etc. (the size of the suite was smaller than other suites I have stayed in however) - our suite was on the fifth floor and we had no problems with plumbing or any issues with our final bill at checkout. In fact, the hotel comped us for transportation from the airport and the breakfast buffet every morning (in addition to the fruit, pastries and coffee delivered to each room every morning) I didn't notice a problem with the pool temperature but almost all of the time we were there, the weather was in the 90s...the temperature of the pool was great for cooling off in those conditions. Overall, we had a great trip and would stay here again.







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