We stayed at the Secrets Marquis over New Years, 2013. This is overall a fine resort. I'll give it a 4.5. We found its corridor location to be ideal, and yet still easy to hop on a bus and head into either town. The beach is stunning, and there are swimmable portions about 10 minutes walk to the west over by the Hilton. The grand archway-lobby is really impressive in a zen kind of way, especially when you look at it from down below (the ocean side), and especially at night.
We found the food to be good to excellent. They pulled out all the stops for the new years eve banquet, with many unique buffet-style offerings. It seemed to take them a day or two afterwards to get the resort back up to speed (they had run out of things at the bar, etc.), but to me it was worth it for the new years experience. The banquet was indoors in one of their conference – ballrooms; a room one would otherwise likely not use outside of a large special function. I disagree with a previous reviewer: They did not try and charge for the new-years party and banquet. That was included. You could purchase wine from the wine list if you wanted, but there was no other upsell associated with this event. We couldn’t keep the free drinks away they were coming so frequently and IMMEDIATELY – like they were watching you , and as soon as you put down an empty, BAM.
Restaurants: There are two dinner only a la cartes: a gourmet room, and a pan-asian (Spice). The gourmet room has the reputation for being far and away the best restaurant there, but believe it or not, I thought the Asian restaurant was overall the best for what it was. The rooms have somewhat austere décor (refreshingly so), and the Asian one is the one that looks like it belongs in a trendy spot on las vegas blvd. There is furthermore the general purpose restaurant (Vista Ballenas), which serves B / L / D, and I thought was really quite nice. It maintains an Italian touch for certain a la carte dishes. It’s a good space with a large menu. The Dos Mares down by the pool is a lunch grill by day, and upgrades to a nicer seafood restaurant at dinner. There is also another grill about 50 yards away – basically the main pool bar – but they have a grill station over there too, and line up a lunch buffet with some tables and chairs. The coco’s café is not a restaurant, it is a small coffee and snack boutique in the same central location. It is the most generically-Americanized space on resort, but it’s a good place for a latte. Ceviche is a specialty at this resort, Dos Mares keeps the most varieties (seven I think) – try them all, they’re great.
The service was good. Actually the service attitude is superb. Everyone greets you, offers you stuff, trys to improve your experience. They’ll bring you anything. They are friendliest bunch in all of Cabo, and very professional. We had some spotty execution – in our case with housekeeping (mini bar not re-stocked, some cleaning rags left in our room, no housekeeping one day, etc. Mostly little stuff). This was minor. I would like to have been informed about more stuff at check-in (apparently we had 200 dollars of credit as part of our package which we didn’t know to use – that was pretty annoying). Do not be mislead - pool service is great. The drinks keep coming. They’ll give em to you while you’re IN the pool if you want.
There is a central bar directly below the lobby, which is convenient to rooms as well, because this is ultimately not too large a resort. Food and beverage is very centrally located overall. The bar has plenty of top shelf variety. Of course there always seems to be somebody who doesn’t get what they want. Note: Mexican AI’s are NOT the place for single malt scotch! They have glenfiddich, and other standards like JW Black, but no, you’re not getting Talisker. Instead, why not avail yourself of great local spirits like tequila and rum? There’s plenty of top shelf variety there. There are also a number of beers (Modelo group – so corona, modelo, pacific, etc), and there is a house wine with the inclusive, but I can’t say as though I enjoyed it. They have a decent but pricey wine list available – I note it’s priced in US dollars….
Our room was really beautiful. We have recently stayed at Iberostar and Palladium (Royal Suites) properties, and this room was on par with those. (TV is still a flat-screen tube style – maybe 2005). Beautiful sweeping ocean views – you can see the whales a ways out. This is an open bathroom concept. It’s funny because it has a solid wooden door from the hallway, but then curtains open it up to the master bedding area. Not really a huge issue, but it is less private than Americans are used to.
I agree with prior postings about certain things. This resort is at a pretty high price point when compared with some of the other Cabo inclusives. When we booked similar AI experiences at Iberostar / Palladium there were certain inclusions. Things such as complimentary internet (at least somewhere on property), and certain general-use portions of a spa were things that we would expect at an AI of this level. To not have a hot-tub available without paying extra was kind of lame, and I think spa areas that are not private services should be open to guests, who have payed for an all-inclusive.
Transport: You can take a cab, but we just walked out to the road and hopped on a regular bus. 20 pesos (1.75) to San Jose, about 25 to Cabo. Easiest thing in the world.
Overall I would recommend this resort, and would potentially return. It is a great place for real relaxation. Chill out in an infinity pool and stare at the ocean while watching grey whales. With a beverage – can’t be beat!
They are all pretty good. If you pay for a casita, make sure to get an UPSTAIRS room.
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.