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“Hardworking staff and great resort” 5 of 5 stars
Review of Barcelo Grand Faro Los Cabos

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Barcelo Grand Faro Los Cabos
3.5 of 5 Resort (All-Inclusive)   |   Blvd. San Jose s/n, Seccion Hotelera 1 Zona Fonatur, San Jose del Cabo 23400, Mexico   |  
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Hotel amenities
Special Offer
Up to 25% discount
Ranked #26 of 38 Hotels in San Jose del Cabo
1 review
“Hardworking staff and great resort”
5 of 5 stars Reviewed today NEW

I just came back from San Jose for 4 days of relaxation. I was very pleased with the resort and the staff. I highly recommend the Club Premium...it is worth it!
I'd like to thank Miriam, Omar and all the staff, waiters, bartenders for such a wonderful experience. We will return very soon.
Room was comfy...food was excellent as well.
As we found out from our research, swimming is not recommended. Beach is beautiful, but u cannot go into the water...pool areas is great..i had a great time drinking and chilling in the pool.
Going to Cabo was so easy, you just hop on the bus for a few bucks and you are there...easy ride back and forth!
Overall it was a very pleasant experience. The hotel staff is professional and courteous.
The only drawback was the transportation back and from the airport, this has nothing to do with the hotel but be aware when setting it up...they are not on time and lack professionalism...
Nevertheless, I highly recommend this resort if you want peace of mind and relaxation.

Stayed May 2015, traveled as a couple
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,051 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (384)
Date | Rating
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English first
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed yesterday NEW via mobile

The hotel was nice, close to the beach and the food for the most part was good. If your looking for a nice relaxing family vacation then this is the place, but if your younger and looking to party then you should stay in CABO SAN LUCAS. This hotel is far ($80) for a taxi to San Lucas which had more shopping and night clubs.
My only complaint is the dinner reservation process, first night tried to call and reserve but they said we had to go to the lobby. Then we get there and it's full, and we asked if we could make one for the next day they said no. They only time they make reservations are 9am to 3pm so if your doing any excursions good chance your probably going to dinner at the buffet.


Pros for this place
Quite
Beach access

Cons:
Far from the Party scene
Beds totally uncomfortable and hard
Difficult to get dinner reservations

Stayed May 2015, traveled with friends
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 days ago NEW via mobile

Overall it was a great hotel. Our moms along with our kids had a great time...really no need to go anywhere else. Plenty of things to do in the hotel. Only complain was the construction sight next door.

Stayed May 2015, traveled with family
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Meredith L, Director de Relaciones Públicas at Barcelo Grand Faro Los Cabos, responded to this review, 2 days ago
Dear Klupian1

We really value your comments and that you took the time to share with us your opinion following your last stay at our resort.

It is so nice to read that you spent a wonderful family time with us, enjoying our activities, entertainment and facilities.

Please receive an apology for the uncomfortable noises of the construction next door during your stay; we usually try do not assigning the rooms near of the construction but sometimes when we have high occupancy we have to use those rooms.

We hope that even for that inconvenience we have the opportunity to welcome you again to deliver you the wonderful experience that you deserve.


Best Regards,

Sofia Rivera
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Houston, Texas
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW

I highly recommend being Club Premier because you get a better room and more amenities. The service was fantastic. The room was beautiful. I went alone and felt very secure at this hotel. The staff remember your name and always great you as they see you. I will definitely be returning soon. I cannot say enough good things about this resort.

Room Tip: spend the extra few dollars to be Club Premiere.
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  • Stayed May 2015, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Meredith L, Director de Relaciones Públicas at Barcelo Grand Faro Los Cabos, responded to this review, 2 days ago
Dear ElliottDHtown

Thanks for taking the time to share with us your review about your last stay at our resort.

We are so happy to read the excellent time that you spent with us and how comfortable you felt with our friendly and attentive staff, also enjoying your amazing room and the club premium services.

All your comments are really important and helpful to improve our services and deliver you the highest levels of service that you, our guests deserve.

We will share your comments with all our staff because this kind of comments motivate us to keep doing our jobs better every day, thank you for sharing them with us!!

We are so exciting to attending you again in the near future.


Kind Regards,

Sofia Rivera
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Denver, Colorado
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW

We decided to visit this resort after our wonderful experience with them in Riviera Maya. This location did not disappoint. The staff was so friendly and welcoming. The food was great. And mojitos made the trip complete.

There were fun activities like sand volleyball, beach bonfires, and of course close enough for walks along the beach. Our room was as expected. No complaints here.

Room Tip: Can request a single bed instead of double. Their website offers great specials/upgrades.
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  • Stayed May 2015, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Meredith L, Director de Relaciones Públicas at Barcelo Grand Faro Los Cabos, responded to this review, 2 days ago
Dear Chelsea A

We really appreciate that you took the time to share with us your comments about your last staying at our resort.

All your comments are so valuable and inspire us to keep doing our work better every day, we feel so happy to read that this is the second time that you visit a Barceló Hotels & Resort property and it is so great to know that we made you spend excellent experiences like in your last stay at Barceló Riviera Maya, enjoying the wonderful attention of our staff, the food and the delicious mojitos.

We will be so happy to welcome you again in any other of our properties Barceló Hotels & Resorts and of course to welcome you again in Barceló Grand Faro Los Cabos to pamper you as you deserve.


Warm Regards,

Sofia Rivera
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

I stayed at the original Barcelo Grand Faro Los Cabos in 2012 and was a bit worried when the Hyatt bought it out and the new hotel was moved to an "older" hotel. But overall, very well satisfied!! I will breakdown each aspect:

Check-in: i see A LOT of complaints about the check-in process but it almost sees like those reviews come from "up tight" personalities. If you want fast check-in, go to a Holiday Inn...
Anyhow, our check-in was great. There was an error when booking with United, they accidentally had us down for 1 night stay, but it took 5 min to fix, even with a lobby full of people. Then, we were told we had a room with two queens, and all we had to do was ask and we were assigned to a new room with a King bed. So, the check-in process was great. Not sure where people are seeing the negatives. Guess it depends on the time they arrive. (we got there at 2:00)

Rooms: like i said, the Barcelo was moved over to an outdated hotel, so yes, the rooms are outdated. If you are expecting a top of the line hotel room, this isn't it...but you are in CABO...why are you spending time in the rooms? The room functions for sleeping, showering, and using the bathroom. To me, it was perfect.

Grounds: grounds very well kept up. My significant other and I sat outside on a hammock by the pool and talked for hours (until 3am) and the hotel workers were STILL WORKING to clean up after a wedding and conference event. There was still some areas being renovated from the hurricane that hit in 2014 (roof, paint, etc), but did not affect my stay.

Staff: staff was amazing!!! There is no need to elaborate. They made us feel very welcome.

The Sky Bar: this was by far my most favorite feature the resort has because 1. I never knew it existed and 2. THE VIEW WAS AMAZING.

For the price, this resort was great and I would gladly return.

Stayed May 2015
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Meredith L, Director de Relaciones Públicas at Barcelo Grand Faro Los Cabos, responded to this review, 2 days ago
Dear Lindsey H

Thanks for taking the time to share with us your experience following your last stay at our resort.

This kind of reviews make us feel so happy and honored because we could realize that we are doing a good job and achieving our biggest goal which is fulfill and exceed the expectations of our guests.

We know that you were a little worried to stay with us but we are doing a lot of renovations in our facilities and soon we will do renovations for our rooms too and this way offer you a complete experience.

All your comments are so important and helpful to improve our services and offer you wonderful experiences, thanks again for letting us know your opinion


Best Regards,

Sofia Rivera
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Saskatoon, Canada
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW

Great experience overall! Excellent service, very good food and rooms. The entire family had a wonderful experience. Huge Kudos to Ivan Tabarez waiter par excellent. Personal service with a dose of good scotch. Carlos C. the man who delivered with a smile and pizzaz-and kept it all real with the Slipper! Miriam from the lobby bar - personal service with a smile and a huge dose of caring. Karen, sweet, efficient and most certainly a 'sister'. Thank you to a staff who truly take pride in their work. Our experience was a great one because of you.
Rooms were cleaned and remained so throughout our time on the resort. There was a great selection of very good food and the resort overall was kept clean. Thanks to the bell hops for their quick attention and the entertainers in the evening.

Stayed May 2015
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Meredith L, Director de Relaciones Públicas at Barcelo Grand Faro Los Cabos, responded to this review, 2 days ago
Dear Carol D

We really appreciate your comments and the time that you took to share with us your experience about your last stay at our resort.

We are so happy and proud to read such a beautiful review and know that you spent a great stay with us, enjoying your room and the food but especially the excellent attention of our service staff.

All your comments are so important and inspire us to do our jobs better every day, we will share your nice comments with all our staff and we will give a special recognition to every employee that you mentioned us for their great commitment with our guests and make you spend wonderful experiences which it is our biggest goal.

We will be more than happy to pamper you again in a very near future.


Kind Regards,

Sofia Rivera
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Barcelo Grand Faro Los Cabos

Address: Blvd. San Jose s/n, Seccion Hotelera 1 Zona Fonatur, San Jose del Cabo 23400, Mexico
Phone Number:
Location: Mexico > Baja California > Baja California Sur > Los Cabos > San Jose del Cabo
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#12 Top resorts Hotel in San Jose del Cabo
#16 On the Beach Hotel in San Jose del Cabo
#17 Family Hotel in San Jose del Cabo
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Barcelo Grand Faro Los Cabos 3.5*
Number of rooms: 350
Official Description (provided by the hotel):
The hotel Barceló Grand Faro Los Cabos***** is a resort situated on the shores of the spectacular beach on the Sea of Cortés. It is a hotel for enjoying the peace and quiet of Los Cabos, the relaxing atmosphere of San José and the gentle whisper of the sea. The hotel boasts 350 luxurious rooms and suites distributed over 3 buildings: Luna, Estrella and Torre Sol. All the rooms have a private balcony with views over the Sea of Cortés and are equipped with a number of first class details to ensure your stay is a memorable occasion. The most discerning guests can enjoy the Barceló All Inclusive programme on offer at the resort. The Barceló Grand Faro Los Cabos hotel is well-known as one of the best All Inclusive hotels in the area thanks to the quality and added value it offers its guests. There are 5 restaurants and 3 bars in the hotel offering a wide-range of gastronomy, including an extraordinary selection of international, Mexican and Italian cuisine. Its on site convention and meeting centre boasts 2,620 m2 of space to accommodate all types of events. Plan your corporate meetings, conventions or weddings in the best facilities on offer in Los Cabos. And not forgetting the youngest members of the family, who can have fun in the hotel's water park or in La Tortuga, the children's club. The Barceló Grand Faro Los Cabos hotel is the perfect choice for enjoying your trip. If you are travelling for business, or spending a holiday with your partner or family, don't hesitate in visiting us! ... more   less 
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Also Known As:
Hola Grand Faro Los Cabos Hotel San Jose Del Cabo
Crown Plaza Los Cabos
Barcelo Grand Faro Los Cabos San Jose Del Cabo

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