So the wife and I had stayed in the Hyatt earlier and moved halfway through our 2 week break to the Barcelo. Initial thoughts were it looked clean and friendly with a stunning view. When we checked in, we decided to go with Premium service, which is definitely worth it and I'll explain later.
I'll start with the negative bits
When giving our card to book the room, for some reason the machine was not working properly and it declined our debit and credit card. I checked and there was money in the account. I had 300 euros on me, so I handed it over and was told it would be returned once the card issue was rectified.
The next day, I went down to the premium suite and asked them whether they take full payment or hold the funds. They said they put a hold until check out. So I used credit card, which I didnt want to use but since they only putting a hold on it, I thought would be ok. I went back to reception to collect the 300 euros, but they had sent it to their bank! They offered local currency instead! It took alot of complaining over several days to get our money back in euros!!
Upon check out, we were told the money was taken from the credit card!! despite earlier promises. This made things very difficult for us when travelling home which I wont go into
The room was very nice, bright and very clean. Excellent view and the bar (priorities!) was regularly stocked.
The gym looked good and in terms of eating, there is an open buffet by the pool which served basic food if you were hungry. Personally, if you got premium, lunch up there was so much better and cleaner! The main restaurant is alternates between mexican and Italian and the buffet has a theme of the day which is nice for a change! Breakfast is lovely, great selection and eggs cooked as you like them!!
The checking out left a sour taste for us, but it was ok for what it is. Personally if you can afford it, go for the Hyatt but if you are on a budget, you can do alot worse than the Barcelo
- Official Description (provided by the hotel):
- The hotel Barceló Grand Faro Los Cabos***** is a resort situated on the shores of the spectacular beach on the Sea of Cortés. It is a hotel for enjoying the peace and quiet of Los Cabos, the relaxing atmosphere of San José and the gentle whisper of the sea. The hotel boasts 350 luxurious rooms and suites distributed over 3 buildings: Luna, Estrella and Torre Sol. All the rooms have a private balcony with views over the Sea of Cortés and are equipped with a number of first class details to ensure your stay is a memorable occasion. The most discerning guests can enjoy the Barceló All Inclusive programme on offer at the resort. The Barceló Grand Faro Los Cabos hotel is well-known as one of the best All Inclusive hotels in the area thanks to the quality and added value it offers its guests. There are 5 restaurants and 3 bars in the hotel offering a wide-range of gastronomy, including an extraordinary selection of international, Mexican and Italian cuisine. Its on site convention and meeting centre boasts 2,620 m2 of space to accommodate all types of events. Plan your corporate meetings, conventions or weddings in the best facilities on offer in Los Cabos. And not forgetting the youngest members of the family, who can have fun in the hotel's water park or in La Tortuga, the children's club. The Barceló Grand Faro Los Cabos hotel is the perfect choice for enjoying your trip. If you are travelling for business, or spending a holiday with your partner or family, don't hesitate in visiting us! ... more less
- Reservation Options:
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- Also Known As:
- Hola Grand Faro Los Cabos Hotel San Jose Del Cabo
- Crown Plaza Los Cabos
- Barcelo Grand Faro Los Cabos San Jose Del Cabo