We stayed at the resort for one week beginning December 1, 2012. Overall the service and accomodations were OK. During our first night we heard a loud banging coming from the ceiling about every half hour. Next morning we reported it to the front desk and within a couple of hours they had a service man in who repaired the air conditioning unit in the ceiling. There were also constant banging from doors closing along the hallways at all hours. Not sure why but obviously something that would be obvious to the staff. The resort was not overly busy and the staff seemed to be able to keep up with the guests. The food was just OK, nothing special.
We were leaving early Saturday morning and decided to check out Friday evening. During the check out the front desk person had a problem with submitting our credit card and had to do it twice. She reassured us there would be no problem. Now we are working with our bank to have a double charge corrected, despite having called the resort twice as well as emailing them. They insist there was only one charge put through although the statement shows the same amount on the same day at two different exchange rates. Needless to say the lack of response from the resort guarantees we won't be back. There are plenty of resorts along the beach if we ever return Tip: if you are going into Cabo San Lucas ask the staff about the bus route and take it there and back. Its about $2 per person and maybe a fifteen minute walk from the resort versus a $35 taxi ride.
- Also Known As:
- Hola Grand Faro Los Cabos Hotel
- Hola Grand Faro Los Cabos Hotel San Jose Del Cabo
- Crowne Plaza Los Cabos
- Crown Plaza Los Cabos
- Hola Grand Faro Los Cabos San Jose Del Cabo
- Reservation Options:
- TripAdvisor is proud to partner with Booking.com, Travelocity, BookIt.com, Caribbean Online Mgt Corp., Orbitz, Expedia, MexVax and Tingo so you can book your Hola Grand Faro Los Cabos reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.