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“Nice!” 4 of 5 stars
Review of Hilton Los Cabos Beach & Golf Resort

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Hilton Los Cabos Beach & Golf Resort
4.0 of 5 Resort   |   Carretera Transpeninsular Km. 19.5, San Jose del Cabo 23447, Mexico   |  
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Ranked #2 of 37 Hotels in San Jose del Cabo
A TripAdvisor Member
“Nice!”
4 of 5 stars Reviewed September 14, 2004

My hubby and I just returned from a very relaxing stay at the Hilton Los Cabos.

The service here was good. Everyone was very friendly--the valets, front desk, waiters, etc.. In fact, everyone in Cabo was extremely nice and helpful. Our room was cleaned at least twice a day (in the morning and at turn down) and towels and toiletries were always replenished, a bucket of fresh ice was always on the coffee table when we returned from the pool or from town. We didn't always get fresh bottled water every day though, and you'll definitely need it as it's extremely hot (it is the desert of course).

The Hacienda Restaurant has some delicious appetizers. We loved the ahi tuna and the phyllo-wrapped shrimp. At the pool, we ordered the ceviche almost every day. It is divine--just the right amount of tanginess and lots of fresh fish. Good with the margaritas. Especially good poolside while relaxing in one of the comfy lounge chairs. And if the sun moves and you lose your shade, one of the guys will run over and move your umbrella for you! And just when you think the heat is getting unbearable, someone will come around with a cold towel. Of course there's the gorgeous infinity edge pool where the temperature is perfect.

The beach is beautiful and the water is warm, but the sand is pebbly and course and rough on the feet. Also, it's not as clean as it could be (straws, wrappers, cigarette butts). But not a big deal if you are happy to stay at the pool and just stare at the ocean from your lounge chair or from the pool.

The rooms are nothing spectacular, but the view is awesome (get something on the 5th or 6th floors--we switched from the 2nd floor). The view from the jacuzzi tub is nice too.

You'll definitely want to rent a car if you stay here so you can come and go as you please. We got an excellent deal from Advantage ($18.00 per day for a roomy VW stationwagon). It was totally hassle-free unlike some experiences we've had in the past from some of the big guys like Hertz, Dollar, etc.

We had a delicious dinner at Tequila in San Jose del Cabo and the ambience was lovely. We also had dinner at Pithayas--over rated! Service was spotty and poorly choreagraphed--no one knew what was going on. They didn't even know we had reservations even though the concierge at our hotel called and confirmed. Definitely not worth the price. The steak at the Trailer Park is good but bring cash because they don't take credit cards (we had to do an ATM run to Costco down the highway). We also had a superb breakfast at Palmilla, and the food and the service there was beyond reproach. I also spent the day in their spa while my husband golfed on their course and was definitely queen for a day. We missed out on some of the recommended restaurants because many of them are closed during September which is the off season, but there wasn't a problem finding good food. Be prepared to spend. Cabo has got to be the most expensive place in all of Mexico as far as I can tell!

Overall we truly enjoyed our stay here and would recommend it. But for sublime service and digs, check out the Palmilla or Ventana next door...that's living in high style!

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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LA, Ca
Contributor
12 reviews 12 reviews
7 hotel reviews
Reviews in 7 cities Reviews in 7 cities
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed August 28, 2004

I've stayed at the Westin and Esperanza, but the Hilton was the best for us with the whole family. There's a wonderful babysitter named Imelda in the kids club. Also, the pools and swim-up bars are divine. The only problems were a gym that was closed for renovations--nobody told us about it and the power kept going out in their "temporary" room (make sure you ask about the gym if you work out and you're going in September)--and man o wars on the beach when there was a storm offshore. We saw one guest who went swimming in the ocean without any knowledge of the creatures (you can see their little bubbly bodies washed up on the beach when they're around) and who was horribly stung on her legs. The pool staff was pathetically slow getting help for her. In their defense, though, they do make some mean pina coladas. We will definitely stay here next time.

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san diego
2 reviews
Reviews in 2 cities Reviews in 2 cities
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed August 23, 2004

We just got back from Los Cabos after spending a week at Hilton Los Cabos. Reviews from this web site were extremely helpful whether it was positive or negative about this hotel & Los Cabos.

Rental car is a must ( we had a good & clean deal from AVIS ).

We had bounce back package which includes breakfast, and we enjoyed breakfast at the hotel very much. Hotel room was large & comfortable with excellent housekeepr services. We enjoyed walking on the beaches (with sandals as recommend from previous reviews) during early morning hours, but we stay away from the water due to rough surf.

We went into Cabo San Lucas several times for dinner (We were looking for Mexican style restaurant with reasonable prices). We liked Los Ajos (try Taqueza if you like meats ) & Mariscos Mazatlan (varieties of seafood) both located at downtown Cabo San Lucas. We had to move our table couple of times at Enrique's due to mosquito bites. Overall, we enjoyed dining out at little Mexican places.

For activities, we enjoyed snorkling at Santa Maria Bay beach and Chilean Bay beach ( we drove to these two places & plenty of fishes to enjoy). These are great snorkling coves, but we advantured at the west side of coves (both places) due to rough waves during our visit.
Sunset cruise with Buccaneer and ATV Migrino Beach tour was excellent and recommended. Golf outing at El Dorado was an excellent experience (Tee off time was 7:00am), but it was getting hot & humid after 9:00am.

When you check out at the hotel, make sure to check your bill carefully because I found several errors in my bill & deleted after short discussion at the front desk. Also, bring in a copy of your reservation detail information when you check-in at the hotel. In my case, I had to show a written copy of reservation information for a rate & others. Without a written copy, I may ended up paying more than what I expected ( I made my reservation 3 mos in advance through Hilton 800 number ove the phone utilizing web site rate infomation ).

In summary, I enjoyed staying at Hilton & Los Cabos.

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A TripAdvisor Member
5 of 5 stars Reviewed August 16, 2004

I would strongly recommend Los Cabos and specifically the Hilton to anyone interested in a peaceful and pleasant experience.

I just returned from 10 days at the Hitlon Los Cabos. Everything about the hotel was amazing. The property was well kept, and in a great location. The views of the Sea of Cortez were incredible, both from the ocean view hotel rooms as well as from the pool area. The staff at the hotel were very friendly and accomodating, and the food was consistently good.

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San Francisco
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
34 helpful votes 34 helpful votes
4 of 5 stars Reviewed August 10, 2004

We just arrived home after our stay in Los Cabos (Aug, four nights). I too felt that the reviews on this website were extremely helpful, and feel obliged to provide my own experience on our vacation at the Hilton Los Cabos.

After having read the reviews before our trip to Cabo, I was on guard and ready to shun away the time-share salespeople when we arrived at the airport. I later realized there was no getting out of it. After deciding to stay at the Hilton Los Cabos, my husband and I decided it was best to rent a car. In fact, I highly recommend it so you have the flexibility of driving to either Cabo San Lucas or San Jose, both are about 20 min. We got the economy size vehicle, $18 USD per day.

At the Dollar Rent-a-car, we were almost out the door when the rental agent told us about free breakfast at a new hotel that was opening. If you're over thirty and married... you're a target. Luckily we got away in a hurry without getting trapped by the timeshare sell.

Twenty minutes later, we arrived at our hotel. I was looking for the person handing out the margaritas when we arrived, but no one was there. It was over 90 degrees, and I was ready for that drink.

We checked into our hotel room and immediately decided to head straight for the pool. Two minutes after settling in we get a phone call. It's the information desk and they'd like to give us information about the hotel, give us our complimentary drink coupons... "aha," I said. "Finally, our drinks." We headed to the information desk ready for whatever deal the lady was going to tell us. "Are you interested in having a free breakfast, worth $20 pp, while hearing about our timeshares... it will only take 75 minutes? We will give you... (here's where we started to listen)... 20% off spa plus $100 spa or $80 off Dinner at La Hacienda. Plus, if you haven't already booked activities, we can give you good deals." Hmmm, $100 off the spa... deals on activities…

We did the breakfast thing and was surprised that the salesperson ate breakfast with us. The whole time was spent talking with us about what kind of vacations we've had, where did we go, etc. etc. We did the tour and walked into the timeshare office prepared for the hard sell. We said our "No thanks" and left the room.

For the rest of the vacation, every morning you see the next group of people suffer through the same experience. Time-share sales are all around and abundant while at Los Cabos. If you don’t mind it, then I'd recommend this hotel. Otherwise, you may want to find another hotel, or city for that matter.

Hilton Los Cabos was everything we had read about on Trip Advisor. The rooms are clean and the maid service was good. The complimentary water was never replenished after the first day. As for the spa treatment... it was great! My husband and I both did the Body Treatment, which was amazing. Granted we wouldn’t have done it had we not done the timeshare sell, so I guess it works out for everyone.

The pool experience was as expected. Service was slow and inconsistent although it was just as well because the drinks and pool food were very pricey. As for the food, it was expensive everywhere we went. I about fell off my chair when I saw the breakfast buffet bill. The information girl was right, it was $20 USD pp.

Coming from San Francisco where great Mexican food is abundant, I was not impressed with the food in Cabo. Although, I did enjoy my meal at the Tropicana Inn in San Jose and Mama's Royale Cafe in Cabo San Lucas. I did want to try a restaurant called Mezon de Zapata, which is where the locals go, but we didn’t have time.

Lastly, we did save big bucks on the sunset cruise, the Caboret. Although it seemed like we just sailed in circles, the food, music and entertainment were just right.

Overall, if you're looking for a place to rest and relax, Los Cabos is a great place. It is quiet and ideal for families, yet centered between San Jose and Cabo San Lucas for easy access.

As a thirty something who is done with the club/bar scene, my preference was San Jose. It is a small, older town with lots of character. The people are more laid back. While we were there, we walked to the square where there were two singers on the stage. Families sat around listening while eating ice cream. Children were playing. The scene was peaceful. In contrast, Cabo San Lucas was pumping with loud music, wild people, and lots of booze.

All in all, there is something for everyone in this town by the Sea of Cortez. If you plan to visit, you can’t go wrong with Hilton Los Cabos. Just be prepared for the timeshare sales pitch, uneven customer service, and expensive food.

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gilbert, Arizona
Top Contributor
67 reviews 67 reviews
50 hotel reviews
Reviews in 54 cities Reviews in 54 cities
162 helpful votes 162 helpful votes
4 of 5 stars Reviewed July 31, 2004

Just returned from the Hilton Los cabos from a 4 night stay (7/25 - 7/29) with my husband and 12 yr old son. Overall, we were very pleased with the stay, with the only downside being choice of dining locations. The high-end restaurant, Fenicia, we did not visit, but in hearing from other guests , was very nice. The main restaurant "La Hacienda" has a wonderful ( but pricey...at about 18.00 US per adult) breakfast buffet with a wide variety of items. If you are a breakfast person, it is a must if even for just one morning. At dinner , the menu was quite limited. The pool bars should have stayed open beyond 5 or 6 pm as we would have preferred to eat there. There are so many dining choice in the towns of Cabo san Lucas or San Jose, that it would be worth it to venture off the property for meals. Not that you will save money in doing so....Los cabos is expensive. If the beach is red flagged (for rough surf), please take it seriously. There was a drowning there during our stay. The waves can look calm enough but the under-tow is unbelievable. Pools are immaculately maintained, and Gonsalvo, the pool consierge, is priceless. Poolside lounges are at a premium, with most guests laying out their towels before heading to breakfast. I would highly recommend that you do the same. By 10am, there was barely any seating left. The second pool on the eastern end of the propery was less crowded and closer to the Kids Club. All in all, well worth the price as we were able to book the Sunday Is Free promo with a room rate of $125.00. If you are Gold or Diamond Hhonors, they also included the buffet breakfast.

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Madison, Wisconsin
1 review
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed July 25, 2004

My wife and I just returned from a week stay at the Hilton Los Cabos for our honeymoon July 12-19. After originally booking Westin Maui, airfare costs to Hawaii made us turn our attention to Mexico. I'd been to Mexico 5 prior times (Cancun twice, Cozumel, PV and Ixtapa), and chose Los Cabos for our honeymoon since neither of us had been there.

Upon arrival Continental had managed to get my wife's brand new $300 suitcase full of some gooey substance during the flight - and then said they weren't responsible - which really got us off on a bad start - the timeshare folks didn't bother the angry 6-3 235 pound American storming through the airport.

After getting a Thrifty Nissan Sentra ($257 US unlimited miles for the week), we set out for the Hilton. A rental car here, unlike Cancun, is a must. Everything's pretty spread out. Gas stations were full-serve only, but cheaper than the US at the time.

Our bellman, Jesus, at the Hilton was great. He gave us two cold margaritas, a little tour and then cleaned all that gooey stuff off my wife's bag. I don't know how he did it, but it looked new again. I was so happy I added $30 to his tip.

However, all in all, customer service was inconsistent. Some really good, some poor. Two women at the concierge were worthless. The girl handling golf trips didn't know a 4-iron from a pitchfork. Yet, bellman Jesus and the pool guy were great. The pool guy was a little fella about 5-5 - an absolute workhorse. He would get you anything you wanted around the pool. Umbrellas, chairs, as many towels as you wanted, water. This guy was going strong from 9am to 8pm.

We dealt with two activities directors, and they too, were inconsistent. One was nice and helpful, the other acted like he could care less and was on his personal cell phone when I was arranging a sunset cruise! Unbelievable!

TIP: On sunset and booze cruises, you can save money by going down to the marina and bargaining at the docks rather than booking them through the hotel. We took a trip to Lovers Beach and El Arco for $15pp. Later we found 4 people on the same trip who paid $25 for all four!

We highly recommend the Hotel Cabo San Lucas at km 14.5 for dinner. We went there twice! Great seafood and an oceanfront view.

Two major towns make up Los Cabos - San Jose del Cabo which was pretty dead - and Cabo San Lucas, which is a hot spot. San Jose we only passed through twice. We went to CSL many times. It's a cram-packed little marina town, that recently added a very cool Puerto Paraiso mall. The restaurants really try to drag you in along the waterfront down there. And the streets are polluted with people trying to sell you crap. Five trips to Mexico, and I've never seen so many little kids pushing Chicklets like they were in Cabo.

Tropical Storm Blas made it cloudy our first day there (about 400 miles South of Baja), but we had 6 days of sunshine and it was hot and very humid in Cabo (humid because of the Tropical Storm) as you'd expect in July.

We went to several other hotels and found Hilton to be more appealing than the Westin and Marquis de Los Cabos, on par with Fiesta Americana Grand, and it had better ocean views than all of the others. The pool area at the Hilton made us feel like we had the best hotel in Cabo.

We like to go to many different destinations so we can't say we'd go back to Los Cabos. It is a beautiful place, but Cancun has better sand on the beach, fewer riptides, better snorkeling, and probably has more to do.

In summary, the Hilton in terms of layout and structure is probably the best hotel I've ever stayed in. The service was inconsistent, food was slightly above average, the drinks were tasty but not stiff enough, the beach is a bit rough on the feet with the rocky surface - and it was a bit expensive. But if it weren't for how much we liked our hotel, the trip as a whole would have been pretty average.

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hilton Los Cabos Beach & Golf Resort

Address: Carretera Transpeninsular Km. 19.5, San Jose del Cabo 23447, Mexico
Phone Number:
Location: Mexico > Baja California > Baja California Sur > Los Cabos > San Jose del Cabo
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Children Activities ( Kid / Family Friendly ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#2 On the Beach Hotel in San Jose del Cabo
#2 Spa Hotel in San Jose del Cabo
#2 Luxury Hotel in San Jose del Cabo
#2 Business Hotel in San Jose del Cabo
#2 Top resorts Hotel in San Jose del Cabo
#2 Family Hotel in San Jose del Cabo
#2 Romantic Hotel in San Jose del Cabo
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Hilton Los Cabos Beach & Golf Resort 4*
Number of rooms: 375
Official Description (provided by the hotel):
Discover award-winning hospitality at Hilton Los Cabos Beach & Golf Resort-only 25 minutes from San Jose del Cabo International Airport (SJD). Our Cabo San Lucas resort is located on a tranquil swimming-allowed inlet bay between the towns of Cabo San Lucas and San Jose del Cabo, and provides the action of the city and a soothing escape from the hustle of daily life. Relax in the sun beside our signature infinity pool, where our Pool Concierge attends to your every need, whether it's a fresh towel or a tasty fruit pop to help you cool down. With an excellent Kids Program, there are specially designed activities for guests aged 4-12. Choose from a wealth of dining options at this Los Cabos resort's four restaurants. Indulge in innovative massage treatments at Spa Oasis. ... more   less 
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Also Known As:
Hilton Los Cabos Beach And Golf Resort
Hilton Los Cabos Beach & Golf Hotel San Jose Del Cabo
Hilton San Jose Del Cabo
Hilton Los Cabos Beach Resort
San Jose Del Cabo Hilton
Hilton Cabo
Hilton Los Cabos Beach & Golf Resort San Jose Del Cabo

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