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Hilton Los Cabos Beach & Golf Resort: Traveler Reviews

4.0 of 5
Carretera Transpeninsular Km. 19.5, San Jose del Cabo 23447, Mexico
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Hilton Los Cabos Beach & Golf Resort
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1,666 reviews from our community

Traveler rating
    1,285
    281
    55
    29
    16
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Families
370
 
Couples
809
 
Solo
19
 
Business
102
 
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Date Rating
Altadena, California, United States
1 review
2 helpful votes 2 helpful votes
“Could not have been better!”
5 of 5 stars Reviewed November 20, 2012

I completely relied on the reviews and was not disappointed. This was our first trip down to Los Cabos and we were stunned by the beauty of the hotel, grounds, pool and beach. This was also a big birthday celebration for me and the hotel went above and beyond by decorating our room with balloons, streamers, cake and champagne! The staff was extremely friendly and courteous and the food was delicious. While I am not a fan of buffets, the breakfast buffet was extremely impressive. There were many wonderful delights to choose from and the outdoor patio was the perfect place to enjoy them. I was also very impressed with spa. It's very attractive, the staff is wonderful and the services were better than we've experienced in the many other spas we've visited. I highly, highly recommend you book a room with an oceanfront view as the view is spectacular. Listening to the waves put us to sleep every night. We took a taxi into Cabo San Lucas one day and came back within 30 minutes. I can't see any reason to leave the hotel unless you've book a tour of some sort. We will definitely be back and a special thank you to Marco for making my birthday and our getaway so very special!

Room Tip: Ask for a corner room. We were on the 4th floor. Other travelers have recommended the 5th and 6th fl...
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  • Stayed November 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
Ask Lisa A about Hilton Los Cabos Beach & Golf Resort
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GabrielaBarron, General Manager at Hilton Los Cabos Beach & Golf Resort, responded to this review
November 21, 2012
Thank you for reviewing the time you spent at Hilton Los Cabos Beach & Golf Resort. Birthdays should always be a big celebration, and we are so happy you chose to share yours with us. We focus on providing the unexpected extras – little surprises and excellent customer service – to ensure that your vacation is everything you hoped for. We look forward to having you back during your next trip to the area.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
San Marcos, California
Senior Contributor
29 reviews 29 reviews
15 hotel reviews
Reviews in 16 cities Reviews in 16 cities
22 helpful votes 22 helpful votes
“Tale Between Two Cities”
5 of 5 stars Reviewed November 20, 2012

Located on "the corridor" between San Jose del Cabo and Cabo San Lucas, the Hitlon is nicely situated to take advantage of all that southern Baja has to offer. The property itself is very nice and well kept. The staff is courteous and professional. I think most all the rooms have nice views to include the sea. The are a couple of large main pools with swim up bars. Right on the beach. Transportation to either San Jose del Cabo or Cabo San Lucas is easy and cheap. Bus service is a short walk from the hotel lobby. The property seems safe and secure. Other than simply wanting to explore you wouldn't even have to leave the resort. The fitness center is better than average. Breakfast buffet is good. This is a Hitlon property so you do have to be careful with the rate structure when selecting a room rate. The location makes it easy to get to and from Cabo San Lucas without being too far from the airport.

Room Tip: The best view rooms are at the front of the hotel on the beach side, not the street side. A room on...
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  • Stayed November 2012, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
Ask 2000expilot about Hilton Los Cabos Beach & Golf Resort
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GabrielaBarron, General Manager at Hilton Los Cabos Beach & Golf Resort, responded to this review
November 27, 2012
Thank you for taking the time to review your stay with us. Your review summed up the pride of our resort very succinctly. We are proud to offer safe, secure, beautiful accommodations for all of our guests. We invite you back during your next stay in the Los Cabos area.
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Tegucigalpa, Honduras
Top Contributor
85 reviews 85 reviews
59 hotel reviews
Reviews in 56 cities Reviews in 56 cities
78 helpful votes 78 helpful votes
“Outstanding!”
5 of 5 stars Reviewed November 19, 2012

Yes, all the previous reviews are correct. It is rare to see a hotel with consistently positive reviews. Beautiful facilities and impeccable service. Instead of repeating what others say, here is additional info

-Try to go during low season, restaurants were empty, and lounge chairs were plenty, at all times of day.
-I planned it around full moon, and night time views were great.
-The turtle hatchery and release program was a highlight, something different; my daughter can’t stop talking about it. We released around 200 turtles.
-Wifi is $10/day, but business center internet is complimentary.
-Valet parking is free
-There is a free kids club, 9-5pm, daily. If they are above 4 years old, you can drop them off and forget about them. Younger kids need to be supervised.
-There is a deli, $15 for a sandwich combo.
-Free neck massages at pool side.
-Free grapes passed along pool.
- If you want a nice romantic beach dinner lit with tiki torch, you can arrange it for an extra $100 plus food costs.
-There was a wedding and the hotel decorated in a very beautiful way, they even had fireworks.


What wowed me:

-Employees are proactive, intuitive and go beyond expectations. The valet parking attendant is also the bell hop. He was friendly, asked my name, had my check in paperwork ready, and we went directly to my room, we skipped reception, he is my check in agent and check in directly in my room. He offered a welcome drink, margarita or lemonade. We could have taken it immediately, decided to stop by later at bar and relax and enjoy at bar with view.
- If you call operator for whatever reason, they move fast, I called to order corkscrew, plates, etc. They are fast. They also call back to make sure request has been met.
- I emailed the hotel in advance, I told them I was celebrating my anniversary. I received a welcome amenity of a chocolate sculpture, balloons and swans and a happy anniversary sign on bed with a welcome letter.
-breakfast buffet is delicious. So many choices, you can order continental that includes a variety of fresh squeezed juices, or get the full buffet that includes egg station and chicken dishes such as mole, fajitas, etc that left me satisfied all afternoon. The service here was among the best I have seen.

One odd thing:
Coffee: There is NO coffee machine in room. It is not advertised, but there is free coffee in the morning in lobby. The coffee is very weak. I like my coffee strong and for years always take my starbucks instant coffee on every trip. You can order room service coffee pot for about $9.

Food:
It is more than what I am used to, to get an idea burger at pool $20, Restaurant start at $25. One day we went to San Lucas, similar prices, other day went to San José, a little bit less expensive, but not by that much. So my point is that in the area food is expensive, at the hotel you are guaranteed prompt service, and guaranteed satisfaction. I did rent a car and went to Megastore to get some food, which helped ease the damage on the wallet. Kids eat free. And renting a car was affordable and driving was no problem.

Overall had a fantastic relaxing vacation, this hotel is best to enjoy it and relax, stay on premises, enjoy the beach and pool. Did not have one single inconvenience

Room Tip: For best views, ask to be on 4th and 5th floor. I think all rooms have balconies and face ocean, but...
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  • Stayed October 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
Ask TGU-ORD about Hilton Los Cabos Beach & Golf Resort
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GabrielaBarron, General Manager at Hilton Los Cabos Beach & Golf Resort, responded to this review
November 20, 2012
Thank you so much for your glowing review of our resort. We are very happy that you left without experiencing a single inconvenience. We take pride in providing prompt, outstanding service. Suggesting that a trip be planned around the full moon is a wonderful tip to future guests. The illumination of the full moon makes an already beautiful setting even better. We hope you will choose us next time you travel to the area.
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San Diego, California
Senior Contributor
27 reviews 27 reviews
Reviews in 9 cities Reviews in 9 cities
10 helpful votes 10 helpful votes
“Amazing views and amenities”
5 of 5 stars Reviewed November 18, 2012

Hotel was very comfortable and the staff was very friendly and accommodating. The Concierge was helpful in recommending restaurants and booking activities. Breakfast in the hotel was amazing and enjoyed the spa as well. Not very close to town though so you'll want a car if you plan on visiting restaurants in the area. They do have a National Car Rental on the property to take care of that detail however.

  • Stayed August 2012, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
Ask 777GregW777 about Hilton Los Cabos Beach & Golf Resort
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GabrielaBarron, General Manager at Hilton Los Cabos Beach & Golf Resort, responded to this review
November 20, 2012
Thank you for your expedient review. We are so glad you enjoyed the food and spa of the resort, and we pride ourselves on thoroughly excellent customer service. You are absolutely right that a rental car is a convenient option for exploring the cities. For guests who don’t wish to rent a car, though, taxis and the public bus are good options as well. We invite you back for your next trip to Los Cabos.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Brantford, Canada
1 review
1 helpful vote 1 helpful vote
“Marvellous Hotel!”
5 of 5 stars Reviewed November 18, 2012

Spent three weeks here in September and another week in November! All the staff are marvellous! I was on business for both trips so didn't want to venture afield by the time I got in each night. Food was excellent and all the staff you run into even walking down the hallway always have a ready smile and acknowledge you! I plan on going back on vacation with my wife and will definitely stay here!

Room Tip: The first trip I was on the 5th floor to the left side as you look out to the sea but on the second...
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  • Stayed September 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
Ask Psdm18 about Hilton Los Cabos Beach & Golf Resort
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GabrielaBarron, General Manager at Hilton Los Cabos Beach & Golf Resort, responded to this review
November 21, 2012
Thank you so much for taking the time to review both of your business trips spent with us. We are pleased to hear that you were more than satisfied at the level of customer service you received from the staff. We look forward to having you return with your wife for your next vacation.
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Additional Information about Hilton Los Cabos Beach & Golf Resort

Also Known As:
Hilton Los Cabos Beach And Golf Resort
Hilton Los Cabos Beach & Golf Hotel San Jose Del Cabo
Hilton Los Cabos Beach & Golf Hotel
Hilton Los Cabos
Hilton San Jose Del Cabo
Hilton Los Cabos Beach Resort
San Jose Del Cabo Hilton
Hilton Cabo
Hilton Los Cabos Beach & Golf Resort San Jose Del Cabo
Address: Carretera Transpeninsular Km. 19.5, San Jose del Cabo 23447, Mexico
Phone Number:
Region: Mexico > Baja California > Baja California Sur > Los Cabos > San Jose del Cabo
Amenities:
Bar/Lounge Beach Business Center Fitness Center Free Parking Kids Activities Kitchenette Pets Allowed Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#2 On the Beach Hotels in San Jose del Cabo
#2 Luxury Hotels in San Jose del Cabo
#2 Family Hotels in San Jose del Cabo
#2 Top resorts Hotels in San Jose del Cabo
#4 Romantic Hotels in San Jose del Cabo
Price Range: $$
Hotel Class:4 star (4*)
Official Description (provided by the hotel):
The Hilton Los Cabos Beach & Golf Resort offers one of the few swimmable beaches in Los Cabos and a variety of both lively and leisurely activities for guests to enjoy. The hotel was designed to reflect the rich Spanish heritage of Mexico, featuring tiled roofs and a hacienda courtyard featuring a large, elevated, cascading pond exemplifies its relaxed ambience. Guestrooms feature colorful textures, hand-hewn treatments and exquisite furnishings, Italian-marble bathrooms feature rainfall showerheads and separate oversized bathtubs. ... more   less 
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