My husband I stayed at Zoetry for a way too few four nights in early August. I wish we would of had the time to stay another night or two, we really didn't want to leave. Zoetry was our first all inclusive and I'm sure it has to be one of the best.
We loved that it was a small quiet resort with out loud screaming adults or kids. We only saw two kids while there and their parents really made sure that they never got too loud or bothered all the relaxed adults around them.
We never had to wait to sit for meal. You just walk up to the restaurant of your choice and they seat you right away. We do like to eat late on vacation, so it may be more crowded earlier in the evening. We ate all our dinners at Mesquite on the beach. My husband just couldn't bring himself to wear long pants in 90 degree heat, so we skipped Tampanco because they require long pants for men. I do think they should let that rule slide in the summer months. Every meal we had at Mesquite was wonderful and sitting at a table in the sand was such a fun experience. My husband loved the rib eye steak and I loved the garlic shrimp with risotto. For lunch we liked the tempura fish tacos, shrimp quesadillas and they have the best ever guacamole and chips. We had room service breakfast every morning except one day when had eggs benedict at Tampanco. The breakfasts were all really good. When you order room service you do have to ask for everything, like salt and pepper, ketchup, jam etc. Cocktails were all really good and made with high quality stuff. The mojitos and lava flows were awesome.
We booked an ocean view jr. suite and before we arrived I requested to be close to the main building because i didn't want to have to walk super far in the summer heat. We ended up being in the Aquario building which is pretty far from the main area. At first I was disappointed, but we ended up being happy with the room. We had an ocean view window in our shower that was really cool. The rooms are very nice, with high quality linens and the bed was perfect for me. It was a soft bed which I like. Our mini bar wasn't always automatically re-stocked. Sometimes we had to call to get the items we wanted. You get beer, water, wine, mini bottles of vodka and rum and peanuts and almonds. The one thing I didn't like about our room in the Aquario building was that it didn't have a small dinning table inside so we had to eat room service meals outside. It was really hot while we were there so it could be a little uncomfortable. A small table inside would of been nice.
The grounds are beautiful and well taken care off. The staff is amazingly helpful. Some standouts were, Cesar, "G" and Oscar and Maricella in the spa. I wish I remembered more names, but everyone was just perfect and helpful. They even made us two margaritas to-go after we checked out and were waiting for our airport shuttle. That is service! I do recommend that you tip through out your stay. I'm sure you get great service if you don't tip, but you will get even better service if you do.
Last but not least the spa was wonderful and we had an amazing couples massage on the beach. The spa pricing is a little high, but if you have resort credit you can put it towards your treatment.
I'm sure we'll go back to Zoetry soon. If you don't have time to take long vacation it's the perfect place to completely relax and not have to worry about a thing.
All rooms have an ocean view. I'd avoid the ground floor rooms if you want privacy.
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
August 30, 2013
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Thank you so much for such a detailed and specific review about Zoetry Casa del Mar. As a customer and service oriented company we are thankful for comments like yours which help us to recognize areas of improvement. Please know, all comments and suggestions have been taken in consideration to apply the proper actions.
Please do not hesitate to contact us if you are coming back to San Jose del Cabo. We will be totally delighted to welcome you again in our Desert-Oasis by ythe Sea of Cortez.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.