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“The place to go if you want to truely relax!” 4 of 5 stars
Review of Zoetry Casa del Mar Los Cabos

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Zoetry Casa del Mar Los Cabos
4.5 of 5 Boutique Hotel   |   Carretera Transpeninsular, San Jose del Cabo 23400, Mexico   |  
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Ranked #12 of 39 hotels in San Jose del Cabo
Los Angeles, California
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
27 helpful votes 27 helpful votes
“The place to go if you want to truely relax!”
4 of 5 stars Reviewed June 19, 2013

I honestly dont have any complaints when it came to my stay at Zoetry. Everyone was so great, customer service was on point. Norma the front desk lady made sure we got everything we wanted, Cesar in the lobby was amazing! Marco at the restaurant was just a joy to be around always with a smile on his face. Its a beautiful and quiet place....literally! Theres no noise, the first day we got there we thought we were the only ones at the hotel. By the pool theres always someone offering you bottled water or asking if youd like any drinks or food. I felt like royalty staying there with the service I got. The only thing I wasnt so happy about was the fact that you couldnt swim in the ocean... But I will def come back to Zoetry!

  • Stayed June 2013, traveled as a couple
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (179)
Date | Rating
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English first
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
5 of 5 stars Reviewed June 19, 2013

Visited this property for our 10th anniversary from June 9-14 and it was amazing. Bought a package from luxurylink.com and it was well worth it. If you are looking for a peaceful vacation, great food, and great service; look no further! We were upgraded to a Luxury One Bedroom Suite (full kitchen, dining area, patio jacuzzi, etc). Spent most of our time at the beach bar/pool. What an amazing view and the staff were great to deal with. Food at all the dining locations was great, very fresh, organic and unique. It was a nice break from the buffet style of typical all inclusive. All the menus had enough options to satisfy. Eggs Benedict for breakfast, Fish Tacos or Chicken Fajitas for lunch, and dinner on the beach is pretty awesome! We went into Cabo one night for dinner as well as San Jose for the Art Walk and dinner. Taxi rides are about $60 roundtrip each way. Men make sure you bring long pants as one of the dinner locations on property requires as well as the dinner locations at Dreams. Thanks again to the great staff who provided excellent service on this peaceful vacation. Would not hesitate to return!!

  • Stayed June 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Omaha, Nebraska
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 3 cities Reviews in 3 cities
5 of 5 stars Reviewed June 18, 2013

My wife and I stayed at the Zoetry Casa del Mar for the second time the last week of May 2013. The first time was early June of 2010 (Zoetry took over the Casa del Mar in November 2009). Both experiences were exceptional! This resort is for relaxing, enjoying great food and drinks, and being pampered along the way. It is a couple’s oriented resort. There was some families there with little children who were staying at the nearby condos, luckily the children were well behaved and did not present an issue.

We were assigned a suite in the Acuario building. This building was actually being built when we were here in 2010. Acuario is off to the west of the main resort so there was a bit of a walk involved to the pools and restaurants. However it was well worth it. The room was much more modern than the room we stayed in last time (Villa del Mar). The bed, furniture, TV, iPod docking station radio, larger Jacuzzi, bathroom area was awesome! The walks to the main resort were actually refreshing and the grounds are immaculate and beautiful, manicured to perfection. The ambiance of the entire resort is quite phenomenal! Should mention that the telephone service inside the rooms is free. We did experience issues dialing out. We called the main desk and Korrin (sp?) was extremely polite and helpful and patched us in to our kids back home. This occurred multiple times during the stay. Each time Korrin would take care of it, the man has great customer service phone skills!

The food menu had not changed much in the last three years; however the quality and taste remained excellent. A couple of times we ordered items that were not on the menu and they were able to accommodate. For example, we were relaxing down by the adult pool and ordered some wings and fries. Not only were they able to fix this up for us, the wings had really good flavor and the fries were fried to perfection. The nachos, quesadillas, fish or steak tacos were excellent for lunch and snacks for the pool area. Cook to order food! Evening meals include sea bass, T-Bone steaks, filets, and shrimp, etc...; all very good.

The service staff is very friendly! Jorge, Brenda, Zacarias, "G", Cirlo, Cesar, Alberto, Fortino, Marcos and Hector come to mind. Very friendly people! Brenda makes the best 'Blue Hawaiian' blended in crushed ice drink. She mixes it to perfection!
My one recommendation would be for the service staff to walk the pool area a bit more often. There seemed to be long gaps during the days we stayed there where no one would walk the pool area and check on the vacationers. It would be wise for the staff to take a lesson from Eric at Zoetry Paraiso de la Bonita (we stayed there June 2011). Eric constantly walked the pool area, offering his help and asking if there was anything we and other guests needed. Quality of service is key for customers/vacationers planning to return in the future.

Overall, Casa del Mar is a very nice resort with a relaxing atmosphere. And yes...my wife and I plan to be there a third time...

  • Stayed May 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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jmccauley
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed June 18, 2013

By far the best all inclusive resort that we have ever visited. First time to Cabo. Nothing in Mexico compares to Cabo. Returning in October and for many years to come. Thank you Zoetry for creating a perfect wedding anniversary.

Room Tip: Ocean view is definitely worth the price.
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  • Stayed May 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PS
Top Contributor
65 reviews 65 reviews
17 hotel reviews
Reviews in 21 cities Reviews in 21 cities
39 helpful votes 39 helpful votes
5 of 5 stars Reviewed June 17, 2013

Visited from 5-8 June 2013, to try out Cabo for a change (we usually go to Puerto Vallarta, Mazatlan or Cancun) and we were VERY impressed. This is a great resort, with an excellent staff. My compliments to the management -- although I never saw a manager, everything ran perfectly! This reflects their professional training and a dedication to guest satifsfaction. We ordered room service for breakfast each day and it came right-on-time and was served with good presentation (as were all our meals). Although this was our first visit, it will not be our last -- we are already planning to return in early July!

Room Tip: Try to stay in the "main" building, although all the rooms/suites are wonderful.
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  • Stayed June 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dallas, Texas
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed June 17, 2013

We stayed at this beautiful resort June 9-13. Certainly not long enough! We wanted a low-key, quiet place for our 10 year anniversary and Zoetry did not disappoint. The concierge can set you up with tours and activities if you wish, but we just wanted to relax and enjoy the beauty.

Rooms - We stayed in a beach front. They first put us on the first floor, but we didn't have a great view. They moved us to the 3rd floor and it was fabulous! If you stay in the main part of the hotel you get the "postcard" view from their website, but you don't hear the crashing waves like you do in the beach front. Plus - there is nothing between you and the beach. Would highly recommend!

Pools - They had 3, but we always went down to the beachfront. I mean - how can you pass up staring at the long stretches of sand and water!

Food - We were really pleased with everything we had. All inclusive or not, the meals were excellent! Very organic. They give you nutritional info and had lots of veg/gluten free choices.

Staff - We couldn't be happier with the staff. Everyone we came in contact with was friendly, attentive, and met all of our needs - most times without being asked. It's like this place reads your mind! Wish I could name everyone, but we thank them all!

I would recommend that you tip. While I know it is all-inclusive, the staff works hard for you and I'm sure they appreciate it.

Would highly recommend Zoetry Casa del Mar. Can't wait to book our next trip there!

Room Tip: Choose beach FRONT. 1302 is awesome - all you see is the top of a palm tree, beach and surf. The r...
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  • Stayed June 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Minneapolis
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed June 14, 2013

My friend and I stayed at the resort at the recommendation of a travel agent due to one of us being a vegetarian. We were not disappointed! The food, amenities, service and overall experience at Zoetry was exceptional. We actually stayed in one of the very large condos on the grounds (complimentary upgrade). The condo was enormous and could easily entertain 8 adults. Large master suite, second bedroom with two double beds, walk-in rain showers, separate toilet area, top of the line appliances, including a full size washer and dryer and trundle bed... Not to mention each bedroom had its own sliding door and patio area with sitting chairs. The main terrace, off of the living room had a sitting area and step-up jacuzzi large enough to hold four adults comfortably. Did I mention that we pinched ourselves everyday for our incredible luck! My friend raved about the beds. "Best sleep in a long time!" Other guests we spoke to indicated that they felt that the hotel beds were too soft, but staff assisted in making them more comfortable. I suppose it is hard to please everyone. Again, the serrvice from Zoetry staff was exceptional and friendly. The atmosphere was spa like (serene) and quiet. We were looking to get away from the eternal winter in Minnesota, slow down and rest. The weather and the resort did not disappoint. I am not an ocean swimmer, so not being able to go into the water was not important to me. There were 3 pools on the grounds near the hotel and the condo building we stayed in had its own pool. The beach sand was clean (except for horse droppings), compact and the ocean waves were wonderfully powerful to watch and listen to. We engaged in spa services, yoga classes and worked out. I think the only suggestion I would make would be to enlarge the workout area and upgrade some of the exercise machines. I'm not picky about those sort of things, but it did get crowded at times with other guests. Also, excursions were available for golfing, fishing and other if that is your interest. Zoetry's sister hotel, Dreams which is located just up the beach, has three more restaurants available to eat at (included in the all-inclusive price) and shuttle services into Cabo San Lucas. We had a very memorable experience! Thanks Zoetry!

Room Tip: If you can get an upgrade to one of the condo units, do It!!!!!!!
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  • Stayed May 2013, traveled with friends
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Zoetry Casa del Mar Los Cabos

Address: Carretera Transpeninsular, San Jose del Cabo 23400, Mexico
Phone Number:
Location: Mexico > Baja California > Baja California Sur > Los Cabos > San Jose del Cabo
Amenities:
Beach Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Suites Swimming Pool
Hotel Style:
#7 Business Hotel in San Jose del Cabo
#8 Luxury Hotel in San Jose del Cabo
#8 Family Hotel in San Jose del Cabo
#9 Spa Hotel in San Jose del Cabo
#9 On the Beach Hotel in San Jose del Cabo
#10 Romantic Hotel in San Jose del Cabo
Price Range (Based on Average Rates): $$$$
Hotel Class:4.5 star — Zoetry Casa del Mar Los Cabos 4.5*
Reservation Options:
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Also Known As:
Zoetry Casa Del Mar Los Cabos Hotel San Jose Del Cabo
Zoetry Casa Del Mar Los Cabos San Jose Del Cabo

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