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“Breathtaking!” 5 of 5 stars
Review of Zoetry Casa del Mar Los Cabos

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Zoetry Casa del Mar Los Cabos
5.0 of 5 Boutique Hotel   |   Carretera Transpeninsular, San Jose del Cabo 23400, Mexico   |  
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Ranked #11 of 37 Hotels in San Jose del Cabo
Certificate of Excellence 2014
1 review
“Breathtaking!”
5 of 5 stars Reviewed April 9, 2012 via mobile

If you are looking for a honeymoon retreat look no further. I did a ton of research online as you are doing and decided on Zoetry. I have never made a better decision. The attention to detail is second to none and the service is incredible. As you enter the main building the view of the Sea of Cortez and the immacuately manicured landscaping immediately take your breath away. Check in was a breeze and it was off to the ocean view master suite. The room was as advertised with a ton of room and beautifully decorated. The same view waits to greet you from anywhere in the room. The food and drinks are exquisite and do not resemble what you would expect at an all inclusive resort. All of the waitstaff are extremely attentive and have great attitudes. Zacarias and Ismael really helped make our trip as great as it was. You can't go wrong at any restaurant or bar however we spent most of our time at the main pool bar. We did not experience a bad meal until we ventured outside of the resort. Don't expect nightlife as this resort is about relaxation and privacy. If you need nightlife it's a short walk next door to dreams. As you step into dreams you will realize Zoetry was the right choice. I highly recommend Zoetry to anyone who wants a serene retreat with incredible scenery and extremely attentive service, a very romantic place for couples.

Stayed April 2012
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726 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (191)
Date | Rating
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English first
california
Top Contributor
152 reviews 152 reviews
24 hotel reviews
Reviews in 40 cities Reviews in 40 cities
55 helpful votes 55 helpful votes
4 of 5 stars Reviewed April 9, 2012

This one is a little complex; the resort is lovely, but not really 5-star. The hotel (main building) has the nicest rooms. There are lots of condos around the hotel. talk about quiet.....rest, sun, relax. Service is very good, but agin, off the mark from true 5-star. our room had a weird open plan, with no true door to the toilet; so forget privacy....you have to chase your sweetie out to the porch when you do your business; I got tired of the lack of privacy. However, the room was truly beautiful. the food was excellent, with many healthy choices and calorie/nutrition breakdown, so it was easy to not gain weight. But, the food is limited, and you do tire of it after few days. We wandered over to Dreams next door and did not like that vegas-style property; it was dirty and cheap; the food there looked abysmal. For a 700$ per couple fee.. on top of our time share trade, it turned out to be just way too expensive and not a great deal. If you want to sty there for cheaper, go to VRBO and rent by the week for about 250$ per night, of course no food included. Overpriced, but it realyt was a very nice escape.

Room Tip: The suites were nice for 100$ per room extra, but they were full.
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  • Stayed March 2012, traveled as a couple
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Houston, Tx
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 9, 2012

Perfect hotel for a romantic week long getaway. Food was outstanding, service was agreeable enough, and the grounds were immaculate. The spa was absolutely fantastic. A must stay at kind of resort.

  • Stayed June 2011, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Oakland Township, MI
1 review
5 of 5 stars Reviewed April 6, 2012

Our family of 4 stayed here for a week in April 2012. We had a beautiful suite and after a long, fun day in the sun, it was so nice to be able to stay in for dinner. Yaser, from room service, made our dining experience so excellent that we chose to eat in every night!! He prepared our meals accommodating our special requests. All our meals were delivered hot and delicious!!! He even surprised us with special desserts!!!!

  • Stayed April 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Edmonton, Alberta
Contributor
19 reviews 19 reviews
15 hotel reviews
Reviews in 11 cities Reviews in 11 cities
75 helpful votes 75 helpful votes
5 of 5 stars Reviewed March 27, 2012

All we have is superlatives to describe our time at the Zoetry!
Our "ocean view" suite provided us a panoramic vista of the ever changing Sea of Cortez from the beauty of the sunrise, the fishers (both lines and nets), the cruise ships passing by night complete with fireworks and the ever present sounds of the waves crashing upon the beach! The suite was exceptionally clean and well equipped, all of the appliances worked and the housekeeping staff served us admireably.
The restaurants, as far as we were concerned, were excellent. We alternated between the beach restaurant and the more formal restaurant in the main building. All of our meals we well presented, warm and tasty. We particularly enjoyed dining on the beach by the firepit (which really contributed to our comfort on the cooler evenings). "Kennedy", the head waiter made our experience special throught his charm, good humour and superb manners.
We are "beach people" and the facilities were superb, we sat on the concrete slab adjoining the sand and in front of the pool and hot tub. The service was fantastic and we did not ever experience any delays in the delivery of both food and beverages.At no time we we required to rush out in the early morning to obtain decent positions at the beach as we have been required to do during our vacations at other Mexican facilities.
The Conciege and its people we very accomodating in arranging taxis and transportation.
We went to rest and relax and those objectives were fulfilled. The Zoetry is not a "party" place, unlike others we have stayed at in Mexico. We did not go there to experience hordes of people, loud concerts and inebriated guests! We wanted peace and tranquility and both we delivered in style!
One, negative aspect of our trip was the Cabo airport! We have experienced Newark and thought it was as bad as an airport could be, until we arrived at Cabo! It is a disgrace! There is no reason why it should take more than 2 hours from de-planing to leave the terminal! Why the authorities insist upon bagage x-rays on the way out is beyond comprehension! Why they allow the number of nefarious individuals to "greet" travellers as they leave the secure area and badger them into considering time shares and condos is ridiculous! In all the airport is a horrible way to commence a vacation!
We had read many of the negative reviews of Zoetry before leaving on our vacation which made us slightly apprehensive about our decision to stay there. However after our enjoyable week, we can only wonder if the critics really attended at the facility or if they are pathalogically negative?

  • Stayed March 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Milwaukee, Wisconsin
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 27, 2012

My family and I traveled to Casa del Mar Feb.27-March 5th. Perfect time to visit Cabo, as the weather was perfect, low 80's, sunny with a beautiful ocean breeze.Whale watching from your seat at the pool or beach ;o) But enough about the weather-lets talk about Casa del Mar. First, a little background. We have never stayed at an all-inclusive and this is not why we chose CDM. We typically stay at Las Ventanas or the Ritz in Cancun, yet found CDM to look and sound enchanting so we took a risk, a risk that turned out to be a reward! The grounds are impeccable-next door to Las Ventanas, so those of you that are familiar know you cant get a better location. The hotel is a charming, old world mission style and the smell of white tea in the lobby is heavenly! We were pleasantly greeted with a room upgrade upon check-in and we were able to access out room at 12noon. Yet what really makes CDM is the gracious staff, you will never meet better people! Alberto, Jesus, Ismael, Yaser many thanks to you once again.
Alberto took care of us at the beach club every day, Ismael assisted him. These are two of the most beautiful, kind, patient human beings you will meet. With a graceful approach to customer service they go above and beyond to please you. I wish I could hire Alberto here at home, as he is the epitome of a servant leader! This is the way to lead a team and to treat your customer-Alberto is ahead of the game. Ismael's kind diposition was appreciated and it was a pleasure to spend each day with him. We miss seeing them-and will go back because of them.
Jesus took care of us the evening that we ate on the beach and what a charmer!! He was such a charismatic, intelligent, witty server and made our night a dream-this is how it should be. He too went above and beyond to meet our needs and exceeded our expectations every time he presented to the table. Last. but not least Yaser in the dining room, polished, professional and ready to please. Yaser organized an incredible Mexican dinner for us, with all the traditional items. As we sat down we were presented with a platter that would blow your mind. Thank you again Yaser!!!
For those of you that are concerned about the food-do not be my husband and I are quite picky and we loved it, but you ned to speak and ask for things the way you like and expect them. Eat simply, fish tacos, grilled fish/shrimp, ceviche-this is what is best!! Much better than re-heated commercialized food in Cabo san Lucas. Thank you CDM-you spoiled us.

  • Stayed March 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Senior Contributor
30 reviews 30 reviews
19 hotel reviews
Reviews in 19 cities Reviews in 19 cities
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed March 26, 2012

Great property with wonderful views. Landscaping is pristine and plentiful pools surrounding the property. This resort is more for those that want to relax..period. No night life whatsoever. On the negative side, food is overpriced and average at best and the service has slipped. This is my third year here, possibily my last. The service used to be top notch, but a lot of turnover as of late, which is too bad. Food quality has gone down. It's too bad, I loved this resort a couple of years ago.

Room Tip: All rooms have an Ocean view. The villas are top notch if you can get them.
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  • Stayed March 2012, traveled with family
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Zoetry Casa del Mar Los Cabos

Address: Carretera Transpeninsular, San Jose del Cabo 23400, Mexico
Phone Number:
Location: Mexico > Baja California > Baja California Sur > Los Cabos > San Jose del Cabo
Amenities:
Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Suites Swimming Pool
Hotel Style:
#7 Family Hotel in San Jose del Cabo
#9 Luxury Hotel in San Jose del Cabo
#9 Spa Hotel in San Jose del Cabo
#9 Business Hotel in San Jose del Cabo
#11 Romantic Hotel in San Jose del Cabo
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — Zoetry Casa del Mar Los Cabos 5*
Number of rooms: 42
Reservation Options:
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Also Known As:
Zoetry Casa Del Mar Los Cabos Hotel San Jose Del Cabo
Zoetry Casa Del Mar Los Cabos San Jose Del Cabo

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