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“Not Right” 3 of 5 stars
Review of Casa Natalia

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Casa Natalia
3.5 of 5 Hotel   |   Boulevard Mijares N. 4, San Jose del Cabo 23400, Mexico   |  
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Hotel amenities
Cayucos, California
Contributor
12 reviews 12 reviews
8 hotel reviews
Reviews in 11 cities Reviews in 11 cities
18 helpful votes 18 helpful votes
“Not Right”
3 of 5 stars Reviewed December 25, 2012

This is a beautiful hotel with excellent food. I was told upon check-in the room was $145 for one night. When I got home there was a $185 charge to my card and a $40 charge for food. I am certain I paid for one meal twice. I contacted them but there was no refund or negotiating. Kind of disappointed.

  • Stayed May 2012, traveled solo
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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269 people have reviewed this hotel

Traveler rating
    197
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    10
    4
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16
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (43)
Date | Rating
  • English first
  • French first
  • Italian first
  • Spanish first
  • Any
English first
Portland
Contributor
16 reviews 16 reviews
10 hotel reviews
Reviews in 10 cities Reviews in 10 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed November 23, 2012

After reading rave reviews, we decided to book Casa Natalia after an amazing wedding week in Cabo. It was everything I was anticipating and more! Loved the arcitecture and attention to art and detail and they were right in the heart of the Cultural Historic area of San Jose, very quaint and cute. Once you walk through the grand entryway you are greated with friendly staff and and open courtyard. Happy hour is from labout 11am-6pm!! They had a nice business center that we used daily for the internet, which unfortunatly the wifi was only working in the lobby if i wanted to use my phone or ipad, boohoo. Everything else made up for it. Its also within walking distance of the beach and apparently they have a shuttle to a different hotel pool if you are so inclined, we were happy with the pool here, though it was a ilttle chilly.
Pay a little extra and get a hot breakfast delivered to your private balcony every morning. So great to wake up to and delicious!
You're within steps of great shopping and restaurants or grab a tamale and some churros at a food cart. We will definitly return on our next adventure to the baja!!

  • Stayed November 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Luxembourg, Luxembourg, Luxembourg
Senior Contributor
25 reviews 25 reviews
9 hotel reviews
Reviews in 16 cities Reviews in 16 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed November 8, 2012

During my sixth (!) stay at Casa Natalia, I enjoyed the nice, intimate setting in the heart of San Jose del Cabo´s historical center, the kind and smiling service, great magaritas on the deck at "El guero", excellent food at Mi Cocina Restaurant and - above all the smiles of owners Nathalie and Loic Tenoux.

Room Tip: We stayed in cuarto Otomi but all the rooms (except for the suites) are nicely decorated with local
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  • Stayed November 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CasaNatalia, Manager at Casa Natalia, responded to this review, November 23, 2012
Thank you Christiane for your lovely words,
it is always a pleasure to have you back.
look forward to a next visit.
saludos
nathalie tenoux
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sioux Lookout
Contributor
15 reviews 15 reviews
5 hotel reviews
Reviews in 10 cities Reviews in 10 cities
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed November 7, 2012

 Starting our vacation in Todos Santas for four nights ( at another equally beautiful boutique Inn) then off to the busy carnival scene of Los Cabos, we much appreciated the local culture and scene of Old San Jose. If I venture this way again I would spend more time in your town. The Day of the Dead celebrations were on during our day and it brought out the best in bands and plays in the plaza ( right beside the hotel) . Locals selling fresh made churros, tamales, tacos, candy..you name it. In the morning the Municipality took to the streets with a full marching band
played by their very own police force after the major raised the Mexican flag from a pole.

Ok, the hotel. It was a blessing to be able to stay in such a beautiful, well run and professional hotel away from the mayhem in Cabos. It was just what we needed. Breakfast and dinner were both top notch and the service was terrific. The girl who worked the front desk was super nice and such a beautiful smile. We will certainly stay here again if we venture into San Jose again.

  • Stayed November 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Granite Bay, California
Senior Contributor
24 reviews 24 reviews
5 hotel reviews
Reviews in 15 cities Reviews in 15 cities
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed November 5, 2012

On the central town plaza in San Jose, BCS, is a quiet, self contained boutique hotel, Casa Natalia. Class and distinction are trademarks, and the breakfasts and dinners served at the hotel's restaurant, Mi Cocina, are also top notch. The only thing missing is the beach, but the pool and sundecks are great, and an Old Mexico atmosphere permeates the hotel and it's location

Room Tip: Lower floors may be best for some travelers , as there are no elevators
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  • Stayed October 2012, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Spokane, Washington
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 4, 2012

My daughter and I spend the weekend at Casa Natalia in San Jose Del Cabo the end of October 2012. We loved the quietness and "real mexico" feel there. What really was exceptional was the service. The staff were so helpful. They gave us directions to stores, the beach etc, helped us with taxis, and recommendations on just about any thing local. They were very friendly and greeted us warmly in our coming and going. We loved the food at the restaurant and found some of the Martini's to be the best we have had anywhere. We have never stayed on the San Jose Del Cabo side of "the Cabos" and we plan to try and do that on our every trip to this area now.

  • Stayed October 2012, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
United States
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed October 31, 2012

I stayed at Casa Natalia in their beautiful suite del Mar. Talk about peace, tranquility and complete R&R. It is worth the difference in price to have a large terrace with a jacuzzi, a hammock and 2 lounge chairs. I got up early every morning just ot have some coffee on my terrace while I read, before going down to breakfast to Mi Cocina and enjoying some delicious green juice and a wonderful breakfast. The hotel only has 19 rooms and it is a jewel in the city of San Jose - the service is warm, friendly and very hospitable. By the end of your first day everyone calls you by name and they all go out of their way to pamper you and make you feel at home. Nathalie and Louis, the owners and hosts are there during the day visiting with guests and making sure that everyone is having a wonderful stay. The beach is only a few minutes away so this is my #1 choice when I travel to Los Cabos.

Room Tip: Suite Del Mar is delightful
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  • Stayed October 2012, traveled with friends
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Casa Natalia

Also Known As:
Casa Natalia Hotel San Jose Del Cabo
Casa Natalia Hotel
Casa Natalia Los Cabos/San Jose Del Cabo
Address: Boulevard Mijares N. 4, San Jose del Cabo 23400, Mexico
Phone Number:
Location: Mexico > Baja California > Baja California Sur > Los Cabos > San Jose del Cabo
Amenities:
Bar / Lounge Business Center with Internet Access Restaurant Room Service Suites Swimming Pool
Hotel Style:
#3 Romantic Hotel in San Jose del Cabo
#9 Business Hotel in San Jose del Cabo
#16 Family Hotel in San Jose del Cabo
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Casa Natalia 3.5*
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