We stayed one night after being put up by the airlines from a delay. Here are some key points. The bed is as hard as a rock. There were bugs in the room, most likely from low usage. The main party pool is right next to the kiddie pool and was blaring completely inappropriate music. The kids were playing in the main pool during a beer chugging contest and a tequila shot dance contest. The food at the Napa buffet is absolutely terrible with very limited options. I have been aboard Naval warships that serve better food. As a seasoned Mexico vacationer, this resort is the worst I have ever been to. It no longer caters to American tourists but has shifted to local vacationers. Although the resort has many shortcomings, the staff were very helpful, courteous and gracious. The poor review in no way is a reflection of their service.
I do not recommend this resort unless significant changes are made. I standby this review and welcome any contact from holiday inn ownership.
- Official Description (provided by the hotel):
- Nestled between a white sand beach and the Sierra de San Lazaro Mountains, Holiday Inn Resort Los Cabos is truly "at one" with the environment. At or near the resort, you’ll golf, play tennis, swim and ride horses while younger guests explore the Chiqui Kids Club. To expand your fun in the sun, Cabo San Lucas and San Jose del Cabo are minutes away. ... more less
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- Also Known As:
- Intercontinental Los Cabos Hotel
- Presidente Intercontinental Los Cabos Resort
- Intercontinental San Jose Del Cabo
- Los Cabos Presidente
- Presidente Cabo
- El Presidente Cabo
- Presidente Intercontinental Los Cabos All Inclusive Resort
- Holiday Inn Resort Los Cabos All-Inclusive San Jose Del Cabo