We recently stayed 4 nights at the Holiday Inn Resort in San Jose del Cabo. Like other reviewers have said, the hotel grounds are well kept and on the cleaner side. The staff is friendly and everyone greets you as you walk by.

The food- while we were there they only had one restaurant open, the Napa. It's buffet style and was open for breakfast, lunch, and dinner. The food was okay, nothing to rave about. From 11am-6pm the hotel opens the pool/beach grill that serves hamburgers, hot dogs, tacos, nachos, french fries and a couple other things. We ate lunch almost every day at the pool/beach grill. The best thing there are the nachos and tacos.

The drinks- you can pretty much get whatever you want to drink from any of the restaurants on property. The alcoholic drinks are not too strong but they were okay. The wine selection is not great and if you want good wine be prepared to pay for it!

The room- we originally had a reservation for a garden view room, but we asked about an upgrade to an ocean view room and got it for $100 more ($25/night). The view from the room was good, though the room we stayed in didn't have a balcony and the windows didn't open more than a few inches so that was a disappointment. The room is spacious with a king bed, a sofa, and an area with a small table and chairs. The bathroom is decent size with a standup shower, toilet, and sink. I have back problems so I had a hard time sleeping on the HARD bed! The walls in between rooms are thin, you can pretty much hear everything going on in the next room so if you're a light sleeper like me make sure to bring ear plugs!

The location- the resort is right on the beach in San Jose del Cabo. Though the beach is not a swimming beach, if you walk about 100 yards towards the other resorts we saw a lot of people in the water (not sure if they're supposed to be there or not). The beach sand is pretty rocky and not too comfortable to walk on if you have sensitive feet. There weren't many beach vendors selling their products, though we did see a few. There are hammocks and beach lounger chairs provided by the resort to lay on. The actual resort is about 35 mins away from the action in Cabo San Lucas, which translates to about a $70USD round trip cab ride. The resort offers a shuttle to Cabo San Lucas, but it's only for a limited amount of time (I think if you leave at 10am they pick you up at 3pm) so you really can't do much because of the time constraints. We did take the shuttle one night into Cabo San Lucas for dinner. I think next time we go we will stay in Cabo San Lucas.

The pools- There were two pools open when we were there. We spent most of the time at the Activities pool with the pool bar. The resort's activities coordinator, Rosa, is great! She does everything from water aerobics to Mexican bingo. The pool bar bartenders were really nice. I even had a staff member cut down a coconut from the tree and gave it to me to eat fresh coconut! It's so yummy!

Overall it was a nice resort. We went to relax and get away from the hustle and bustle of work, and we were able to do just that.

If you are looking for a resort that offers rock slab mattresses, moldy showers, barely edible food and totally inattentive staff, then the Holiday Inn Los Cabos is the place for you. We booked (and pre-paid) 5 nights; after the 3rd night we left and checked into a boutique hotel in San Jose for the remainder of our vacation.
We have travelled extensively throughout Mexico in the past 15 years and this was our third visit to Los Cabos in the past 18 months. The Holiday Inn is by far the worst experience we have had – EVER.
All inclusive at this resort doesn’t include more than one bottle of water a day delivered to your room.
The ironic part is that even though the staff was very inattentive, we were accosted several times each day by someone wanting to sell us some timeshare or activity. In fact, we witnessed several groups getting worked over at length by timeshare sales people. Near the end of our stay in San Jose we were at a bar and noticed the Holiday Inn timeshare “closer” saunter in and greet his friends. When one asked what he was up to, he answered, “I’m at the Presidente and it’s horrible.” Horrible really cannot fully describe this place.

Perhaps the good folks who have given positive reviews haven’t experienced what a true vacation resort should be and thus have nothing for comparison. Oh, and who ever travels with an air mattress? Seriously? Do yourself a favor - spend a little extra money and avoid the Holiday Inn Los Cabos.

Like my title suggests, this hotel is fine, as long as you know what to expect. The hotel staff is very friendly, and the food is what you would expect from an all-inclusive type hotel (just fine, not inedible). The only thing that put a damper on our stay was "The Club". These are the people who try to sell you their "vacation package" as soon as you check into the hotel. They will first stop you once you check into the hotel, and will tell you that they are going to tell you all about the different restaurants the hotel offers, and all the activities that are available to you. Once they give you somewhat false information about the hotel (the map and activities list they gave us were filled with inaccuracies), they will try to get you to agree to listen to their vacation package presentation (only "90 minutes"!) in exchange for free activities such as a dinner cruise or dolphin encounters. Unfortunately, my family and I were one of the groups that fell for this trap. At the time, listening to a 90 minute presentation in exchange for a free dinner cruise and huge discount on the dolphin encounter seemed like a good idea. The presentation consisted of someone joining us for breakfast, asking us a bunch of questions about how we vacation, then being taken to their offices for them to try to sell us their "vacation packages". After we told them we were not interested, we were taken to their activities person to book all of our "free" activities. Well, the dinner cruise they promised us ended up being a sunset cruise without dinner, and we were basically stranded at the marina for a couple of hours after our cruise, because the hotel shuttle was not going to pick us up until later in the night. After this disappointment, we decided to cancel the dolphin encounter that we had booked through them. We ended up having to negotiate with "The Club" people to cancel this, which ended up being a complete hassle.

The moral of the story is: JUST SAY NO TO THE CLUB PEOPLE. If someone comes up to you after you check in, just say no. If you want to do activities while you're there, just go up to the concierge and book it yourself. We ended up booking a City Tour with Gray Line and had a wonderful time. I just wish I could get back the time we wasted on dealing with the club people.

The actual hotel is nice, and the pools and the beach area are very pretty. There is no jacuzzi at the hotel, which was kind of a disappointment. The hotel staff were all very friendly, and our room was very clean. You can either opt for the buffet for dinner, or make a reservation at the Napa restaurant for your a la carte option (The Club people will tell you that you can make a reservation with them, and they will put you on the list. That's what we did, and they DID NOT put in our reservation. I'm not kidding, don't talk to anyone from The Club.) The a la carte food tasted better than the buffet, in my opinion. The drinks are fine, but I would stick with beer. Overall, the hotel is great, with some minor, avoidable obstacles.

We stayed here for almost 2 weeks, nice property lots of walking if you have mobility issues. Grounds keep very well and lots of maitenance staff doing repairs and touch ups, staff are very friendly. Food is ok, breakfast was always the best, lunch so so and supper was good however, dress warm it is served outside on the patio with live entertainment!. See if you can upgrade to a lanai room when you arrive, our room was right by the adults only pool very nice and quiet! look for a CABO PASSPORT before you come save tonnes of money on cool trips, and going to Cabo 70 US return trip and the shuttle is 10 per person each way Have Fun!