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“Outstanding value, great staff, very comfortable place to spend a week.” 5 of 5 stars
Review of Holiday Inn Resort Los Cabos All-Inclusive

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Holiday Inn Resort Los Cabos All-Inclusive
3.5 of 5 Resort (All-Inclusive)   |   Blvd Mijares S/N | Zona Hotelera, San Jose del Cabo 23400, Mexico (Formerly Presidente Los Cabos Resort)   |  
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Ranked #28 of 39 Hotels in San Jose del Cabo
2 reviews
1 helpful vote 1 helpful vote
“Outstanding value, great staff, very comfortable place to spend a week.”
5 of 5 stars Reviewed June 27, 2012 via mobile

Have stayed in this hotel many times over the last 15 years. I've always had a great experience here. The food is outstanding, the hotel staff is top notch, and the overall value is excellent. Being within walking distance of the quaint town of San Jose is another excellent advantage. Manager Raul Caudillo always does a great job looking after our needs.

  • Stayed June 2012
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
, Gerente at Holiday Inn Resort Los Cabos All-Inclusive, responded to this review, July 3, 2012
Dear Guest,

We would first like to thank you for your loyalty to our Hotel. We are very happy that you always have a positive experience while visiting us.

Thank you for your compliments about our location (we agree that our closeness to dowtown San José, as well as our proximity to the estuary, is truly an asset), food and beverage options (we try to shake things up every once in a while to offer more variety to our guests), and about our staff (as mentioned on other reviews we strive to provide our guests with the best possible experience while they are on vacation). We have already passed your comments along to our colleagues.

We hope you can come back to stay with us again soon!

Warm regards,

Santiago Silis
Executive Assistant Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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2,024 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (446)
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English first
Sacramento
1 review
5 of 5 stars Reviewed June 27, 2012

I was down there a couple weeks ago and stayed for 4 nights via a great deal from bookit.com. This was my first all inclusive trip. It was pretty great. The booze selection had everything, but bottom shelf of everything. Food was constantly available and there were always at least 2 dishes that were really good. Great selection as well in case you dare try to stick to a diet while you are down there. I never got sick from the water as they gave complimentary bottled waters. All the staff were really friendly. The activity coordinator Rocio was amazing at every activity scheduled, but i dont mind being beat by pretty girls. The entire town of San Jose del Cabo is not for the younger party types. you need to go to cabo san lucas for that. That being said, i would still return because of how great the experience was there.

  • Stayed June 2012, traveled with friends
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
, Gerente at Holiday Inn Resort Los Cabos All-Inclusive, responded to this review, July 3, 2012
Dear Guest,

Thank you for taking the time to write a review on TripAdvisor and for choosing our Hotel, Holiday Inn Resort, for your first all inclusive vacation.

We are very happy that you had a great experience in our Hotel. Thank you for your compliments about our food and beverage options and especially about our staff. We are all very committed to offer the best possible time to all of our guests, and we are glad you enjoyed your time here including your interactions with our Activities' team.

We hope you can visit us again in the future, we will be more than happy to welcome you back.

Best regards,

Santiago Silis
Executive Assistant Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Madrid, Spain
1 review
5 of 5 stars Reviewed June 27, 2012

I stayed here recently while on vacation. After reading some reviews on other sites I was a little skeptical but I was pleasantly surprised by the accommodations. The lobby, garden, and rooms were clean and the AC worked great. There was always decent food available a-la-cart and buffet. The best part was probably the friendly staff. They were very social and attentive. We stayed at the hotel during the G20 summit and most of the guests were there on business but the activities coordinator, Rocio, made sure we had lot's to do. She gave us a bike tour of the city and somehow always beat us at Foosball (and i never loose at foosball)

I would recommend this hotel for anyone looking for a great place to relax and go out in Cabo San Lucas, but not have to stay in the rowdiness there 24/7.

The only complaints I had were quality bicycles helmits were not provided on the tour and some of the liquor was really low quality.

  • Stayed June 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
, Gerente at Holiday Inn Resort Los Cabos All-Inclusive, responded to this review, July 3, 2012
Dear Guest,

Firstly we would like to thank you for your preference in our Hotel, Holiday Inn Resort, for your last vacation in Cabos.

Your visit was during a very hectic week for our destination, so we are very happy that you had a great time. Thank you for your compliments about our rooms, facilities, and food and beverage options. And especially thank you for your positive feedback regarding our staff. We have already passed your comments along to our colleagues. Rocio is definitely willing to do a rematch! And we will follow up with your suggestion regarding the equipment for our bike tour.

We hope to have the opportunity to be your hosts once again in the near future.

Warm regards,

Santiago Silis
Executive Assistant Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Tutukaka
Senior Contributor
47 reviews 47 reviews
39 hotel reviews
Reviews in 32 cities Reviews in 32 cities
70 helpful votes 70 helpful votes
5 of 5 stars Reviewed June 26, 2012

We have just spent a week at this hotel. Stayed 20 years ago and it is even better. The management need to be complimented on their staff training. Every member of staff we came in contact with was smiling, pleasant and wanting to assist us. This was from the pool cleaner to the concierge, the cleaners to the bar staff. Well done Holiday Inn Los Cabos. Now if you could just get some softer mattresses it would be absolutely perfect.

Room Tip: Upgrade to the downstair lanai rooms and if you're looking for peace and quiet get the sea view...
See more room tips
  • Stayed June 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
, Gerente at Holiday Inn Resort Los Cabos All-Inclusive, responded to this review, July 3, 2012
Dear Guest,

Welcome back! We would like to thank you for your preference in our Hotel, 20 years later! Loyal clients like you are very valuable to us.

Thank you for your compliments about our staff. We strive every day to offer the best possible experience to all of our guests, and that starts with a positive attitude from our staff. We are very happy everyone made you feel welcome and appreciated. We are currently in the process of sprucing up the Hotel, so we will definitely take your suggestions into consideration.

Thank you for taking the time to write a review on TripAdvisor, and we hope it does not take very long for you to visit us again!

Best regards,

Santiago Silis
Executive Assistant Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Richmond, Canada
2 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed June 25, 2012

We recently celebrated our anniversary- 12 nights at the Holiday Inn in San Jose Del Cabo. We can't say enough about the wonderful treatment we received. We were greeted by Raul Caudillo at the front office. He and the staff, including waiters, waitresses, maids and bar staff made our trip so enjoyable. Everyone was courteous, helpful, competent and very professional. Our room was spacious and clean with a lovely lanai that overlooked the pools. The restaurants offered a varied and tasty selection of dishes and delicious wines. We enjoyed the nightly musical entertainment; Ana singing in the lounge and the talented couple who entertained outside in the evening From the hotel it was a 10 min. walk to Pasquale's Ristorante for the best Italian cuisine and 20 min. walk to San Jose, a charming little town with many restaurants and tourist shops and a lovely little Catholic church. We recommend The Holiday Inn if you are looking for a relaxing and enjoyable vacation.

Joan
Richmond, B.C. Canada

  • Stayed May 2012, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
, Gerente at Holiday Inn Resort Los Cabos All-Inclusive, responded to this review, June 26, 2012
Dear Guest,

We would like to thank you for choosing our Hotel, Holiday Inn Resort, for your very special anniversary trip.

We are delighted you enjoyed your time in our Hotel. We are very happy that our staff helped make your stay more memorable. Thank you for all your positive comments and we will be sure to pass these along to our colleagues. And we appreciate the useful tips for future travelers.

Thank you for taking the time to write a review on TripAdvisor and we hope to see you in the near future to celebrate more special occassions.

Warm regards,

Santiago Silis
Executive Assistant Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Parker, Arizona
Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed June 15, 2012

I just got back from the Holiday Inn a couple days ago and I must say that these two staff members made a world of difference on my stay. My family hardly ever stayed away from the activities pool area that Rocio was in charge of. She was fun, outgoing, and entertaining and the perfect person to run the activities pool. Luis was one of the best bartenders I had and was at the bar everyday being comical and friendly. The atmosphere of the whole place is very comfortable and leaves you with no worries in the world. The Mariachi Band was also the great and the karaoke in the lounge at nights was great entertainment after a long and fun day in the activities pool. It's a great place to meet good people.

  • Stayed June 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Santiago S, Gerente at Holiday Inn Resort Los Cabos All-Inclusive, responded to this review, June 15, 2012
Dear Guest,

Thank you for your preference in our Hotel, Holiday Inn Resort, for your last trip to Cabos.

We are very happy that our colleagues contributed to making your stay more comfortable. Our entire staff does their best to make sure our guests have a great experience while in the Hotel. We will be sure to pass your very positive comments along to them. We are also glad that you enjoyed our entertainment options. We try to have a varied schedule throughout the week. Thank you for all the positive feedback.

We hope to have the opportunity to your hosts again in the near future.

Warm regards,

Santiago Silis
Executive Assistant Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Las Vegas, Nevada
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed June 14, 2012

This was our first trip to Cabo, and to be quit honest we were a little nervous visiting Mexico seeing we have heard mixed reviews & were a bit concerned about our safety; however our minds were put to ease once we arrived at Holiday Inn.
The check-in: was quick & very easy, some people complain about the timeshare agents harassing them, however we had no issues. My advice is checking in is the best time to ask the front desk about the property, dining options, and have them answer any questions you may have.
The room: headed up to our room, it wasn't anything spectacular, however they are thoroughly cleaned, decent sized, and have all the basic necessities that you need when on vacation. There are big bottles of water provided by the hotel, and if you tip the housekeepers everyday they provide extra water for you which was a nice surprise. Only complaint is there are no safes in the rooms on the upper level floors, which was a little uncomfortable for me.
The resort: the grounds are very well maintained and everything is constantly being cleaned by friendly staff. There are three water areas, an adults only pool, a pool for everyone, and a children's water park. The pools are cleaned, have ample lounge chairs, and overall are very relaxing areas in the morning/afternoon. The resort is beachfront, however the beaches are not very suitable for swimming or water activities due to the obvious rip tides.
Dining: at first it was very confusing when it came to dining options. We arrived after the lunch buffet closed and had grabbed a snack at the snack place near the beach. This is where we met Elva, she was so sweet, helpful, and pours some great drinks; we went and saw her every day. For dinner we were told we could eat at El Patio without a reservation, and I called the front desk to confirm and they reassured us that was fine. When we got to El Patio we explained we didn't have a reservation and they told us they couldn't accommodate us because they had two large parties dining with them. They directed us over to the outdoors restaurant, where we were ignored & stood at the host stand for 20 minutes without being acknowledged. Finally I was fed up and made my way to the front desk where I spoke to Karla, I explained to her our situation and she was understanding and rectified the situation. She radioed the sous chef and within 5 minutes he directed us back to the outside restaurant and we were given a table immediately. Every day after we were sure to make our dinner reservations for the night during breakfast or lunch and never had another problem being accommodated afterwards. The food is decent, the service is so-so; however El Patio was by far the best for food & service.
Activities: tons to do, everything is done in time slots. The staff for each activity is wonderful & they are all extremely friendly. Rocio the entertainment/activities girl is AMAZING! She was knowledgeable, so friendly, outgoing, sweet, caring; just absolutely THE BEST! A big thank you to her, because she truly made our time here incredibly enjoyable.
Overall it was a great trip, and we were very happy with our choice in hotel. The location is about 25 minutes from the main stretch, but it was super relaxing and nice to be away from the hustle and bustle. I would definitely stay at the Holiday Inn again. Thank you again to the awesome staff!

  • Stayed June 2012, traveled with friends
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Santiago S, Gerente at Holiday Inn Resort Los Cabos All-Inclusive, responded to this review, June 15, 2012
Dear Guest,

Firstly we would like to thank you for choosing our Hotel, Holiday Inn Resort, for your first trip to Mexico.

We would like to thank you for taking the time to post such a detailed review on TripAdvisor. Thank you very much for your compliments about our grounds, Mexican restaurant (El Patio), and our Activities' staff. We are glad to say that we are in the process of installing safety deposit boxes for all of our rooms, so the next time you visit us there will be one in your room without a doubt. We are very sorry we were not clear about the restaurants at check in. In our Hotel there are always at least two options for dinner, one buffet restaurant and one a la carte restaurant. For the a la carte restaurants you need to make a reservation, which are handled daily starting 10 am at the restuarant open for breakfast. We strive to give the best possible service in our Hotel, so thank you for your insightful feedback.

Thank you once again for your preference in our Hotel and we hope to have the opportunity to be your hosts again in the future.

Best regards,

Santiago Silis
Executive Assistant Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Resort Los Cabos All-Inclusive

Address: Blvd Mijares S/N | Zona Hotelera, San Jose del Cabo 23400, Mexico (Formerly Presidente Los Cabos Resort)
Phone Number:
Location: Mexico > Baja California > Baja California Sur > Los Cabos > San Jose del Cabo
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#12 Top resorts Hotel in San Jose del Cabo
#18 Family Hotel in San Jose del Cabo
#20 On the Beach Hotel in San Jose del Cabo
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Holiday Inn Resort Los Cabos All-Inclusive 3.5*
Official Description (provided by the hotel):
Nestled between a white sand beach and the Sierra de San Lazaro Mountains, Holiday Inn Resort Los Cabos is truly "at one" with the environment. At or near the resort, you’ll golf, play tennis, swim and ride horses while younger guests explore the Chiqui Kids Club. To expand your fun in the sun, Cabo San Lucas and San Jose del Cabo are minutes away. ... more   less 
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Also Known As:
Intercontinental Los Cabos Hotel
Presidente Intercontinental Los Cabos Resort
Intercontinental San Jose Del Cabo
Los Cabos Presidente
Presidente Cabo
El Presidente Cabo
Presidente Intercontinental Los Cabos All Inclusive Resort
Holiday Inn Resort Los Cabos All-Inclusive San Jose Del Cabo

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