We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Quaint and friendly” 4 of 5 stars
Review of Tropicana Inn

Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Compare best prices from top travel sites
and 5 more sites!
Save
You added Tropicana Inn to your Saves list
Tropicana Inn
3.0 of 5 Hotel   |   Blvd. Mijares Centro Historico | Colonia Centro, San Jose del Cabo 23400, Mexico   |  
Hotel amenities
Ranked #15 of 37 Hotels in San Jose del Cabo
West Kelowna, Canada
Senior Reviewer
6 reviews 6 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
“Quaint and friendly”
4 of 5 stars Reviewed November 4, 2013

My husband and I stayed at the Tropicana Inn for 4 nights. Although the hotel is small, it's very charming. We had to wrap our heads around being away from some of the mega resorts we've stayed at before. We enjoyed visiting with the other guests by the pool, many who have been coming to the hotel for several years. Great to hear tips and tricks for local travel. The staff were very kind and accomodating. Had the best massage I have had in years... highly recommend the spa services. The restaurant attached is fantastic as well. Great location that allows you to step out your door and explore the town. Free, secure parking on site as well.

  • Stayed October 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
tropicanainn, Director de Recepción at Tropicana Inn, responded to this review, November 6, 2013
thank you very much for your comments here at the hotel we work very hard to make your stay as plessant as possible
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

205 reviews from our community

Traveler rating
    86
    95
    10
    8
    6
See reviews for
36
89
16
4
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (39)
Date | Rating
  • English first
  • French first
  • Italian first
  • Portuguese first
  • Spanish first
  • Any
English first
Bothell, Washington
2 reviews
7 helpful votes 7 helpful votes
1 of 5 stars Reviewed September 6, 2013

My wife and I just returned from 10 days in Los Cabos. Our first 7 days were spent at Villa Del Arco in San Lucas and it was just perfect. Once again, the staff at VDA were super accommodating and were always a pleasure.

Our last 3 days were spent in San Jose del Cabo. On our prior trip, we stayed at Cabo Azul and it was heavenly. The grounds, staff and experience were, bar none, the best ever. We had the opportunity to have dinner at Tropicana Inn in the central district while we were there in 2010 and the food and experience were also, very attractive.

So, this trip, we decided to stay at Tropicana Inn. It was a little confusing on how to actually get into the hotel. Normally, you enter from the main street, but have to go through the restaurant, go outside, down some stairs, around a corner to a very non-descript front office. But the main entrance to the hotel are on a side street. Weird, but, ok.

The stay was fair. The big attraction, really, is the courtyard pool area. Unfortunately, the swim up bar was closed and the pool was full of garbage. I mean, dead leaves, bugs bird feathers, etc. It was pretty gross, actually. Like they had not cleaned the pool in weeks.

Upon our check out, we were greeted by a sweet desk agent. There she showed us our itemized bill and all was good. During this process, there was another gal in the lobby, lurking in the back on a hand radio chatting with other staff around the facility. After we paid our bill she walks over to us and says "Excuse me, but there is a wash cloth missing from your room" My wife and I looked at each other and were like, "OK.... And?" The gal with the radio said "Well, you will have to pay for the missing towel" I said, "No, we are not paying for a missing towel" This went on and on and we finally agreed to cut our losses and pay for the stupid thing to shut her up.

At this point, the professional gal behind the counter (I will leave her name out so she does not get singled out by Tropicana's hench men) behind the counter was really embarrassed. We paid the $5.00 USD for the wash cloth and the gal with the radio comes back to us and says, "Excuse me, but there seems to be some blood stain on your sheets, is it your blood?" And we were like, "What the [--]?" Meanwhile, the coward of a hotel manager is lurking behind a doorway coaching the gal with the radio, not showing his face. We were like, are you kidding me? This is such [--].. We went back and forth and after humiliating my wife and I in the hotel lobby and the fact we were going to miss our flight, we paid $65 USD for a sheet that we never saw.

So, an additional $70 USD must have been worth the bad review I am writing at this point, because we did tell them that we would let the world know, on Trip Advisor, that key members of their staff acted in an unprofessional, dishonest manor.

We will never return to Tropicana Inn, EVER. And I hope all of you that are reading this, take your travel business elsewhere. We have been traveling to part of Mexico for 8 years now and have never had such a poor experience.

As for the young, professional gal behind the counter, she was the only human on the staff that acted professional and honest. The hotel manager could get a few pointers from her.

  • Stayed August 2013, traveled with family
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Milan, Italy
Top Contributor
85 reviews 85 reviews
72 hotel reviews
Reviews in 70 cities Reviews in 70 cities
95 helpful votes 95 helpful votes
4 of 5 stars Reviewed August 19, 2013

What I liked most:
- location, just in the center of San Jose, within walking distance from everything
- room: very clean, comfy bed, nice bathroom in Mexican style
- the pool: fantastic, surrounded by a quiet garden
- staff: helpful and nice

What I didn't like:
- Breakfast: very poor

  • Stayed August 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Contributor
12 reviews 12 reviews
3 hotel reviews
Reviews in 8 cities Reviews in 8 cities
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed August 14, 2013

A very nice clean, friendly hotel. The grounds are very pretty around the attractive pool. This is not a resort, but to stay here for a night or two while exploring would be very worthwhile. PS I believe the restaurant may be worth passing up, however I did not eat there myself. My impression was there are less expensive eateries close by that are of high quality.

Room Tip: very nice pool
See more room tips
  • Stayed August 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Milan, Italy
Senior Contributor
42 reviews 42 reviews
40 hotel reviews
Reviews in 39 cities Reviews in 39 cities
48 helpful votes 48 helpful votes
3 of 5 stars Reviewed August 4, 2013

Been here in low season (august), with few people around and few people in the hotel. Tropicana Inn is nice, very quiet (far from the street), with a pool in the court. Rooms are big and clean, staff friendly and helpful. WiFi works well. I didn't appreciate the included continental breakfast, that could be better.

  • Stayed August 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Phoenix, Arizona
Top Contributor
52 reviews 52 reviews
22 hotel reviews
Reviews in 28 cities Reviews in 28 cities
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed July 31, 2013

I stayed here for one night after I flew into Cabo San Jose. I was by myself - my husband picked me up the next day - and I felt completely comfortable here. This hotel has years of history and charm and you really feel it when you're here. The rooms are done in a traditional Mexican style with bright colored spreads on the bed. The room was very clean. Not luxurious, but quite comfortable. I had a room on the main level looking out over the pool and it was very nice.

I was never able to get internet although the hotel did say they had free WiFi. When I asked about it, I was told that they'd been having problems with it. No big deal for me, but I know some of the guests were a bit upset. I think this was just temporary, however.

I loved sitting by the pool. It was very comfy with big lounge chairs. One of the women had a massage while I was there - they do it poolside in a cabana - and she really enjoyed it. It was quite reasonably priced. I was able to order a drink and read poolside and it was so nice. The people were friendly and were always asking if I needed anything at all.

I had dinner there that night and I found it delightful. The food was great - I had shrimp that was caught locally because it was in season - and it had perfect flavors. I sat inside at a small table and enjoyed the live music they had - it was a family singing traditional Mexican songs. Not something I usually listen to, but it was perfect for the atmosphere. I ordered a margarita and it was delicious.

The next morning, the hotel offered free breakfast, but I discovered that they only include fruit, muffin and juice, so I ordered an egg and tea. The extra made for a perfect start to the day and it wasn't expensive.

This is really a nice location - you can get a shuttle from the airport for a reasonable price (taxis are too over-priced) and then walk around in the small shops in the old part of Cabo San Jose. It's really very lovely and I enjoyed that night to relax and unwind after traveling.

Room Tip: Ask for a room overlooking the pool if you want to be close to the restaurant and the pool. If there...
See more room tips
  • Stayed April 2013, traveled solo
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Red Deer, Canada
Contributor
14 reviews 14 reviews
7 hotel reviews
Reviews in 10 cities Reviews in 10 cities
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed July 28, 2013

Stayed at the tropicana for one night on our way to Los Cabo.
Very clean hotel.
Staff was extremely friendly. My wife and I wanted a beer...we popped into the office and minutes later a waiter arrived asking if we needed anything.
Small pool.
Great for a night or two.
Location is perfect.
I think a person may run out of things to do after a few days.

  • Stayed July 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
mm/dd/yyyy mm/dd/yyyy
Price Your Stay

Been to Tropicana Inn? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Tropicana Inn

Address: Blvd. Mijares Centro Historico | Colonia Centro, San Jose del Cabo 23400, Mexico
Location: Mexico > Baja California > Baja California Sur > Los Cabos > San Jose del Cabo
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Suites Swimming Pool
Hotel Style:
#11 Spa Hotel in San Jose del Cabo
#14 Romantic Hotel in San Jose del Cabo
Price Range (Based on Average Rates): $
Hotel Class:3 star — Tropicana Inn 3*
Number of rooms: 40
Official Description (provided by the hotel):
At the Tropicana Inn, our 42 Mexican style Tamaral rooms and Suites, are beautifully appointed with colonial touches of old Mexico. The fully airconditioned individually styled Tamaral rooms includes all the amenities you expect with irresistible pillow top mattresses, Luxury linens, direct dial phone, cable TV, frigde, coffee maker, hair dryer and bath accessories. All rooms have full or partial views of the pool, swim up palapa bar and our beautiful tropical grounds. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Travelocity, Expedia, Booking.com, Hotels.com, Orbitz, Cheap Tickets and Priceline so you can book your Tropicana Inn reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Tropicana Hotel San Jose Del Cabo
Tropicana San Jose Del Cabo
Tropicana Inn Los Cabos/San Jose Del Cabo

Owners: What's your side of the story?

If you own or manage Tropicana Inn, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.