I just returned from a week's stay in a 1 bedroom suite at Casa Dorada with my husband and another couple. We all absolutely loved it!! When we arrived the timeshare people tried to give us the "welcome package", but from reading other reviews, I knew not to accept it and told them that we would be down later. We received 1 phone call and 1 letter under the door, but then that was it. I was nervous we'd be hounded every time we walked through the lobby but we never were.
The hotel is absolutely gorgeous! It is the most beautiful and clean resort. The housecleaning staff cleans the room inside and out every day and then does an evening turn down service at night - very unusual for a timeshare! It is also the BEST location possible. It is a closed resort, so if you want to stay away from the craziness of Medano Beach, you can; otherwise, the Mango Deck, Office, and Billygans are literally right outside the gates of the resort.
It was pretty hot when we were there (in the low to mid 90s every day during the last week of October). The concierge told me that from Nov to Feb is whale season...we may go back during those months next time b/c hopefully it is a little cooler as well.
The staff at Casa Dorada went above and beyond every single day. I truly have never stayed at any hotel, resort, or b&b with a nicer staff. It was such a pleasure! I have to give a few shout-outs to certain people that made our stay so memorable:
- Juan at the Pool Bar - he makes the BEST mojitos (and other drinks as well). I had a chocolate martini that was SO delicious one evening at the B Lounge and I'm pretty sure he made it; He was always very nice and friendly. He spoke great English too (as did much of the staff) so it was easy to talk with him.
- Edgar at the Spa - sometimes the masseuse (sp?) you get at spas can be a roll of the dice...ask for Edgar if you are getting a treatment. He was fantastic! I floated out of there.
- Christian at the Pool, B Lounge, and 12 Tribes - He seems to manage these areas and he works so hard! I never saw him take a break the whole week we were there. He always has a smile on his face - he was there every morning when the pool bar opened and he stayed every night through the various events at B Lounge and 12 Tribes. He accommodated me with a special request during a meal at 12 Tribes and personally delivered my special orders to me. So great!
- Israel at the Front Door - from when we arrived to when we left, he greeted us every time with a big smile and asking us how our day or evening went. He also delivered our room service a number of times. He went above and beyond to thoroughly clean our balcony table (I thought it was fine) before setting up the food we ordered out there. He was great!
- Elizabeth and Javier at the Pool Bar and B Lounge - Elizabeth and Javiar brought drinks and food to people at the pool that didn't swim up to the pool bar. They were always there when you needed them (you didn't need to wait an hour for them to come back), but they weren't pushy or aggressive. Extremely kind and friendly.
- Santiago and Vanessa - also wooked at the pool bar. Very friendly as well. Service with a smile!
I HIGHLY recommend this resort and this location to anyone looking for a beach getaway. We will definitely be back!! Thank you again to all the staff at Casa Dorada who made this trip so special!!







