I called this hotel on Friday 11/2 to confirm that I had a king bed and ocean view. Everything was in order. I arrived at the hotel on Tuesday 11/6 and they told me that they had me booked in a pool view and seemed confused that I would ask for an ocean view. I booked the trip through Orbitz so I showed them the paperwork. It did not make a difference they said they were completely booked and said we don't know what caused the confusion. So I called Orbitz only to be told it is not our fault. So I am stuck. The front desk manager telling me sorry but no and Orbits not helping at all. After 45 minutes of standing at the front desk saying "give me what I paid for" they all the sudden had a room with an ocean view - amazing. Remember I was told the hotel was full numerous times.

Once over that first impression the hotel is nice, good location and some very friendly staff. Overall we enjoyed our stay but the front desk needs some overhaul. We will probably stay in this area again. I just don't know about this hotel since reservations seem to be an issue and the last thing you want is to start your vacation having to negotiate the room you paid for.

Love this place! This is our escape for week every year and it just gets better and better. We love the atmosphere. No loud games around the pool or weird music. Just pure relaxation. David at the bar took care of us and the waiters always remember your name. They aim to please in every way. 5 minute massages poolside to organized water sports to recommedations for the best places to eat.. Met some really nice friends over the past few years. See you next year!

I checked into this hotel at the last minute because we had an overflow crowd at the condos next door. I was working so I needed to have some privacy. The hotel itself is beautiful. However, my room had an odor in the bathroom when I checked in. But we were going to dinner so I didn't call down. When I came back, the odor was gone.

But then the party next door started. In the room right next door. Several women in and out of the room and a handsome gentlemen overseeing this party. These women were carrying plastic cups and making all kinds of racket. I finally called downstairs after being told to "F" off by one of these classless women.

I called the Manager the next morning to let him know about his hourly visitors next door. I was put on hold for about 5 minutes. The Manager never returned my call. Oh well...what did I expect from a "Four Star" hotel...(that's what was displayed when I checked in).

The next night the bath tub didn't drain. And the odor was back. Appalling. Fortunately, the Room Service guy was able to unplug it since the maintenance was a no show. Wifi was non existent. Zilch. Several people in the lobby were complaining that they had to buy the service.

The irony? The tackiest bar in Cabo is directly in front of the hotel. The Mango Deck. Crass, loud music, the usual which can be fun if you chose to go there. But I didn't bother to sit poolside because I wanted to see the ocean, not a tacky bar. And the music is loud enough that I could hear it from my 7th floor deck.

The kicker? When my friends (young and beautiful) walked back to the hotel, the security guard at the beach opened the gate for them but stopped me. And I was the 'older' woman with the key. And he asked me how many people were going to my room. Really?

I guess I was spoiled next door. I stayed 3 nights at the Cabo Villas and Bayview Suites prior to my checkin to the Casa Dorada.

The entire staff at the Bayview suites are great. The views are to die for and the tacky Mango Deck is out of view. And the rude staff is non existent.

I travel all the time for both business and pleasure. I live in Southern California and Mexico is our vacation playground. It's easy, great food, wonderful hotels....99.9% of the time.

Every year I take a large group down to Cabo and this year we stayed at the Casa Dorada. My group was really pleased with the family feel of the hotel. They also enjoyed how each room had a kitchen and we were able to bring in our own food to keep cost down. The hotel has a beautiful pool area and beach area but its a bit confusing figuring out how to get to the beach. I suggest having the hotel staff take you on a tour of the hotel ground so that you are able to take advantage of everything it has to offer. Jazmin Cesena was my group coordinator and she was wonderful. She truly helped me keep my group happy.
On our last day there, a big storm came in and we were unable to enjoy the sun. The hotel set up a big screen and played movies in the down stairs bar/restaurant area. There was also a pool table and ping pong table available to play. This was a great option that kept their guest happy.