Visited the resort mid-August for a friend's sons wedding. Had read many reviews, including the "terrible", and just can't see how those folks got so upset over such minor issues. Flew down on Alaska from LAX, no problems at all there (actually very nice flight, had the TSA pre-screen, so no shoes off, got an exit row window seat with no one else in the row, happened to be Alaska's free drinks day, got through customs in under 20 minutes). Used El Arco transportation to the resort, nice new SUV, met us with beer, water or soda, and included a 1/2 hour stop at Wal-Mart (picked up toiletries and sunscreen). Check-in was fairly quick and easy, met with margaritas that were decent. Bellman took our bags (carry-on only) to our rooms in Building 5, top level. We requested the upper most level (like the views, breeze and quite that upper floors can provide). The room was nice, clean and decent sized. We did have some concerns with theft, having read the reviews here, so we started by not bringing anything that we were too afraid to lose (no electronics besides phones, just paperback books and wife's inexpensive jewelry). Safe was a combination lock unit, but we didn't use it, locked anything needing it in our suitcases with luggage locks, figuring we'd at least have evidence of tampering should anything happen, however nothing did. Just used the pay for play computers in the Sports Bar to check e-mail and check-in for flights when needed. Had a minor incident when I tried to figure out what the other dark liqueur was in the dispenser unit. Tried to get some to pour, and the bottle fell out of it's holder, knocking over the Rum bottle next to it, causing its stopper to come out. Had to plug the bottle with my finger as I tried to maneuver the other bottle back into it's position. Told the housekeeper about it, and maintenance fixed it the same day, but we never used it after. Mini-fridge was stocked at all times with soda, beer and large bottles of water. Something worth noting, which was not mentioned during check-in, is that the water in the bathroom (shower and sinks) is non-potable, as indicated by a small decal on the mirror. Be carful not to brush your teeth, etc. with it, and use the bottled stuff instead. My wife and our friend thought the mattresses were way too hard, and found them pretty uncomfortable, while I slept great and thought they were fine. Room was made up early each day, no problems there, even got towel animals each day, and fresh flowers (tipped the maid about $5 a day, may have helped, but friend who didn't got similar service). Temps were in the 90's each day, but room was cool and comfortable, using the A/C and ceiling fan. Spent most of our time at the pool bars and infinity pools, seemed clean enough, no issues there. Passed the area others complained about smelling like trash, and how that 10 seconds of minor malodor ruined your stay, I'll never understand. Drinks were adequate, all tasty enough, and as a big fan of good Rum, I was always able to get the Barcadi Anejo (not great, but completely serviceable in a mixed drink). Didn't think anything was "watered down", and watched them mark the date on new bottles as they were opened, and on the empties as they were discarded. Also discovered an amazing cure for any weak drink concerns...just ask for a double. Always tipped the servers a couple bucks for the first few orders, and they showed their appreciation by their attentive service (best money you can spend, very few places a couple bucks can go so far). Did have to deal with bees at the pool, who are attracted by the drinks. Secret there is to move near to someone the bees seem to like more than you. Also got a couple of mosquito bites, but our fault for not using DEET. No other insect issues, did see a good-looking Tarantula on the sidewalk one evening, but he made it to safety before being stomped. Food was adequate. We visited the Steakhouse for the wedding rehearsal dinner, and it was fine, had some issues getting side dishes and condiments out at the right time. Did the Italian Restaurant which was OK, but found the Asian Restaurant a bit disappointing. Only entrees available were the Tuna, which was way overcooked, and either Teriyaki Steak or Chicken (did the Chicken, rubbery with a splash of Teriyaki and a small bowl of Rice). Only did the buffet for Breakfast, and it was adequate too (not bad, not great). I aimed for the Mexican dish area, and thought the Chilaquiles and Sopas were fine. Coffee was good, fresh juices and fruit were very good. Only caught bits of the shows, but thought the "Broadway" spectacular was very cheesy. Native Dance show the next night was pretty good. Found that the Sports Bar was a much needed icy oasis when needed, chilled perfectly by the always on A/C. The hot dogs there were pretty good, depending on your drinking activities for the day (really hit the spot at certain times). I know it's just our experience, but I didn't find that anything was too far of a walk, or that going up and down the stairs was any big hardship. Not being a triathlete by any means, I saw it as bit of a low impact work-out, and convinced myself that each round trip to and from the pool earned me at least one more drink. Overall, had a great time, wedding was done well, landscaping is very nice, lot's of cool birds active in the mornings.
- Official Description (provided by the hotel):
- * Located in the southern Baja California peninsula, 4.5 Km/2.8 Miles from Cabo San Lucas * Opened winter 2007/8 * 1-story main building and 3-story and 4-story annexes * On the beachfront * Complimentary sun loungers on the beach * 3.5 Km/2.2 Miles from downtown Cabo San Lucas * 40 km/25 miles from the airport * 500 m/1650 ft from a bus stop ... more less
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- Also Known As:
- Riu Santa Fe Cabo San Lucas
- Riu Santa Fe Los Cabos
- Riu Sante Fe
- Hotel Riu Santa Fe Cabo San Lucas, Los Cabos