Went to Riu Santa Fe first week of June with my 21 y/o, 18 y/o and their 18 y/o friend. They had a blast! The party atmosphere was what I wanted for them and they got it.
Check in: We were first in line and were given building 3. I asked for blg 7 and after being told you "have to request that online" I explained that there was no place to do that (are you listening Orbitz?) and could he accommodate us? After some talking with the manager we were given 7009/7010. If you get these rooms, run. We opened the door and these rooms obviously had not been used in some time. The air was off, the fridges were off and it just had that "closed up" smell. Thankfully blg 7 has their own concierge so my daughter and I went up and spoke to a very kind person who changed us to 7383/7384. Yes! We didn't pay for the view and didn't expect one. The room was cool, the fridge on and the room doors opened to each other in their own hallway (3 feet wide, hard to explain) so we could keep the doors open to converse as we were coordinating efforts to go to the pool, town, etc. Perfect!
Rooms: I found the rooms to be very clean and well stocked. Bianca, our housekeeper was on it! Our room was clean while we were at breakfast!!! We always left her $2-3 each day. We had read about theft and figured if we leave some cash out, maybe our stuff would be ok. Never had a problem and the boys left their iphones out to charge when we were at the pool. Maybe because the room was cleaned so quickly and there was no reason for anyone to be back in it? Not sure when they stocked the fridge, but it must have been around the same time. We did notice that the doors were on a hinge that kept them from slamming. This was a HUGE problem as the door for 7384 did not shut all the way. Meaning we had to pull it shut to make sure it was. We left a note (in Spanish, thank goodness for the high school requirements!) asking the housekeeper to make sure the door shut and we had no problems. Maybe the theft is other guests testing the door shutting integrity and stumbling upon the open door problem I described? They knew their door didn't shut so they went looking for other doors? Just a guess.
Food: It's a buffet. We never went hungry and some selections were not as tasty as others. But we were well fed.
Drinks: I have never been a drink snob but avoid the Mojitos. Gross. When we stayed in Cozumel, the Mojitos were awesome and we were hoping for the same. Yeah, not even close. I thought if this is how we start, how is this going to end? Let's just say that I didn't drink much. The mudslides were good and the strawberry daiquiri that WASN'T from the premade machine was excellent. They also have a drink called a Red Eye (forgot the Mexican name) that is basically a spicy bloody mary but has beer instead of vodka. Give it a try. Otherwise, it's hit or miss. They have top shelf liquor, but the mixers suck or something because it was kind of a downer.
Show: Every night is a different entertainment show. Catch Michael Jackson and Mr. Riu Santa Fe. You can even try out to be Mr.Riu Santa Fe. The other shows were, eh.
Pools: They are cold. Yes, they should be heated. But if you are in the smaller pools with the swim up bars, well, lets say the pool is warmer than the main one due to the fact that NO ONE leaves these pools all day. Don't dip your head under the water and try not the drink any. At least urine is sterile. Lots of young kids partying and drinking. Drinks get spilled in the pool. I waded thru some straws, limes and mint. I'm not sure if this one dude barfed or just spit out some green junk from this tube he was holding but come on! You aren't the only one in the pool and that is just gross. The beach pool is a party all day pool which is fine. The pool in the center of the resort is the 'quiet' pool. They replaced all of the chairs at this pool when we were there and they are WAY more comfy. The water is still cold but it is more water than urine which is a nice change. Plus they had a ton of palapas, so you could always find shade.
Fellow travelers: I was ashamed to be American. I am all for the party and having a good time, but be respectful. Dumping drinks in the pools, leaving dirty TP on the floor of the bathrooms (do you do that at home?) squeezing all the bread to find the loaf YOU want and then just cutting out the middle (did I really just see that? I'm sure you just washed your hands) taking only the part of the food you want and leaving the rest or worse, putting stuff on a plate and the just ditching in at the buffet. Yelling in the halls at 3 am going back to their room, knocking on all the doors and running down the hallway screaming. The best was the group of 6 stuffed around a 4-top, totally wasted and ultimately knocking over all of the glassware on purpose so they all break. Thankfully the manager said the tables were for eating and if they were done, they needed to leave the restaurant. Clapping all around. What buffoons!
Bugs: I just have to say it...I saw with my own eyes a cockroach in the bowls by the oatmeal and another guest told me she was in the 7000 rooms (where we were at first, basement of bld 7) and they had roaches in their room. They got moved and she said it was fine, no bugs, but you should know. I realize that roaches are everywhere and we didn't have them in the room, but you might see them and you might see them at the Baja California. Just sayin.
Spa: Beach massage was great and they have a hot tub in the spa that is free to use, you just have to make a reservation. Found that out by accident.
Would I go back? Maybe. If the kids wanted too. They definitely would go back. Would I stay here? With young adults, yes. Me and the hubby? No. But worth the $$ we spent.
Book a taxi shuttle to and from the airport online. Totally worth it.
- Also Known As:
- Riu Santa Fe
- Riu Santa Fe Cabo San Lucas
- Riu Santa Fe Los Cabos
- Riu Sante Fe
- Riu Santa Fe Cabo
- Hotel Riu Santa Fe Cabo San Lucas, Los Cabos
- Official Description (provided by the hotel):
- * Located in the southern Baja California peninsula, 4.5 km/2.8 miles from Cabo San Lucas * Opened winter 2007/8 * 1-story main building and 3-story and 4-story annexes * On the beachfront * Complimentary sun loungers on the beach * 3.5 km/2.2 miles from downtown Cabo San Lucas * 40 km/25 miles from the airport * 500 m/1650 ft from a bus stop ... more less
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