Just got back fro the Riu Santa Fe with an extremely large group (68 people to be exact) and I dont think anyone had anything bad to say about this place. I was a bit nervous before going due to some of the less than favorable reviews on this site, but everything turned out perfect. Keep in mind that your trip is what you make of it - if you go thinking you're going to have a miserable time, you surely will!
We did have a problem with the air conditioning in our room but we called abuot it and they gladly switched rooms for us and even offered to transport all of our baggage for us. The view from our original room was not too great (an empty lot next door) but our new room was in prime location! I can't believe that some people complain abuot the location of their rooms, unless your disabled, you should love the morning walks to the pool - the grounds are great, enjoy them while you're there! I'd say use your balcony as much as you can late in the evenings, its a great thing to have!
The food was not the greatest, but keep in mind they are feeding thousands of people, multiple times a day. Loved the Mexican Restaurant while the Italian and Steakhouse were so-so.
Everyone on the staff was extremely friendly, especially the front desk - they always had a smile. All of the bartenders are very friendly and easy to deal with. Pools were great, they were never overcrowded and you could always find a chair by the pool no matter what time of day it is. Mini-bar was always stocked! I do recommend using the safe for your valuables, but that should be common sense to anyone and if you don't use your safe, that's your own fault!
Entertainment crew was awesome, we had a blast with them. I'd recommend getting involved in the audience participation shows at night if you can! My friend and I each won a free "Swim with the Dolphins" coupon for our participation - Well worth it! Even the band that played at night wasn't too bad - great to haer lost of American favorites with a Mexican Twist!
If you're young and adventerous, I'd STRONGLY, STRONGLY recommend trying the Cabo Adventures Canopy Tour which you can book through the hotel! This was one of the greatest experiences of my life, it was incredible and everyone on the staff there was great! The grounds are very clean and all of the buildings are very clean as well, you can always find someone cleaning anytime of day.
Overall, it was a great stay at a wonderful resort. I would certianly go back again. Remember, it's what you make of it...


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(4 votes) 







