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“Family Vacation” 5 of 5 stars
Review of Hotel Riu Santa Fe

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Hotel Riu Santa Fe
3.5 of 5 Resort (All-Inclusive)   |   Camino Viejo a San Jose | Cabo San Lucas, Cabo San Lucas 23410, Mexico   |  
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Ranked #38 of 65 Hotels in Cabo San Lucas
Stettler, Canada
Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
Reviews in 7 cities Reviews in 7 cities
28 helpful votes 28 helpful votes
“Family Vacation”
5 of 5 stars Reviewed January 20, 2013

We stayed there from Jan.12 -19th with our Daughter her husband and 3 year old grand child .

Rooms. we stayed in rooms 1022 and 1023 across from each other on the ground floor we were close to the lobby , eating places and pool a fair walk to the beach the corridors are like tunnels and dark during the day and very noisy.Had to tell some rude girls to be quite at 3 am 2 out of the 3 nights they were there.The rooms are well stocked with 2 beds pushed together really how much time do you spend in the room.I would give rooms 5 out of 5 always clean

Ground and Beach. The grounds are immaculately maintained there are trimming and cutting all the time very nice. Once you got to the beach after walking past a spot were they must store the garbage (bad smell) it was a nice view I did find the sand hard on my feet and it is shaped like a ramp the red flag was up all week.Lots of peddlers trying to sell you there goods.We did not spent a lot of time there as the young one enjoyed the pool just as much.

Eating. We only eat at 2 a la carte restaurants Steak house and the Italian we enjoyed them both. We just found it just as easy to go to the Buffets with the young one and there was a good selection . Tours .we went to the marina one day $12 taxi ride nice yachts,but cost a lot to eat down there,we also took a water taxi $10 to the El arco lovers/divorce beach and seen some whales on the way back well worth the $10 .

Over all this is a nice resort for the cost,it does get very cool at night and the entertainment try hard .most important is my family had a great time and for this I give it a 10 out of 10

Room Tip: rooms 1022 and 1023 worked well for us
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  • Stayed January 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (1,292)
Date | Rating
  • English first
  • French first
  • Italian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
1 review
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed January 19, 2013 via mobile

Grounds and rooms are very clean and presentable except for the fact we had mold all over our bathroom ceiling!

Most staff was friendly to talk to but really lacked for actual talent and entertainment.

Food was only ok...same ol same and VERY SALTY.

Location was great. POOLS are not heated at all. Too cold to swim in the first 5 days of our 7 day vacation.

My wrist band broke and guy at front dest was gonna charge me $68 canadian to replace it although i refused and situation was resolved and next morning a lady replaced my $68 plastic lol wrist band for free.

All in all average resort would only go back if the price was $800 or less for a week all inclusive.

  • Stayed January 2013
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Calgary
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
Reviews in 3 cities Reviews in 3 cities
47 helpful votes 47 helpful votes
5 of 5 stars Reviewed January 19, 2013

I stayed here in September 2012 with some friends and it was a great time. I've stayed at other Riu resorts and this one definitely represents this reputable brand well.

The resort is massive - the biggest resort I've ever stayed at but it's well designed so all the buldings have a pool and restaurant near by. The pathways are quite wide to accomodate for high traffic, strollers, wheelchairs, etc and they are well lit at night.

The rooms are pretty standard and exactly the same as other Riu resorts. The bathroom is large with double sinks, towels, hair dryer and basic toiletries. All rooms have liquor dispensors and the mini fridge is stocked with beer, water and pop and is restocked every other day. I didn't use the TV or alarm clock. The bed was comfortable but you can hear sounds from the hallway so it might be an issue if you're a light sleeper. I always bring ear plugs when I travel so that might be helpful for you.

I found breakfast to be okay because of the limited selection but I also only ate at the restaurant near building 7 so I didn't get a chance to eat at the main buffet. Lunch was better and dinner was fantastic. I always had dinner at the main buffet which had so much selection that one couldn't help but to have more than one plate because everything tasted so good! You can get a snack (burger, hot dog or nachos) at the sports bar near the lobby at any hour of the day.

The pools, entertainment and fun atmosphere really sets this resort apart from other resorts that I've stayed at. We were a group of 25 friends and there wasn't one person who had anything bad to say about this resort or the time we had. There are two main party pools with swim up bars that over look the beach and ocean with DT Cabo as a backdrop so it really doesn't get much better than that. There are other pools for a more tranquil vacation but if you're looking for a fun time, this is the resort and Cabo is the city.

  • Stayed September 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Vancouver, Canada
Senior Contributor
22 reviews 22 reviews
3 hotel reviews
Reviews in 10 cities Reviews in 10 cities
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed January 19, 2013

My gf and I stayed from Jan 3-13th. It was a great trip filled with lots of drinks, a lot of fun and a lot of late night. We were first put into Building 1 when we got there but we noticed we were walking over to building 7 constantly so we asked to move and it was no problem at all. The next day we were moved. Building 7 is by the ocean and where the party is at during the day.

Great staff there. They keep the resort very clean. They were able to make most drinks. Even caesars for us Canadians. The food...was iffy at best. The buffet was actually pretty good. Custom made omelettes in the morning and pasta for you for dinner. The buffet closer to the lobby is great for mexican food for lunch. The one by building 7 is pretty boring. The italina restaurant was awful (but we heard if you got the meat it was good). We walked out and went to the buffet. Asian restaurant wasn't great either. Mexican (went twice) and steakhouse were both very good.

20 minute walk down the beach (towards town) and you will find a $30 one hour massage on the beach. Great place, great massage. It's not in front of a hotel, it is on a public part of the beach.

30 minute walk to the mango deck. Crazy atmosphere there. Big party. Good drinking prices. food was expensive but very good.

On the second to last day we found out you can take the public bus that picks up right outside the resort gates for $1 into town instead of the $12 taxi rides. The taxi's definitely add up if you go into town a lot. Great clubs there which can be expensive but that's normal. Just take it all in. Go into the town during the day and go through the shops for souvenirs and go at night for a good time.

You need to wake up at 6:30 to get a good spot by the ocean pool, then go back to bed. If you stay in building 7 you can make your reservations there for the dinners.

Room Tip: Building 7 is the one closest to the ocean and it's where the party is during the day.
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  • Stayed January 2013, traveled with friends
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sidney, Canada
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed January 19, 2013

we just got back from our trip to the riu santa fe and this is how we found it. we asked for ocean view and got ocean glimpses but we could see the arch and a beautiful view of the pools so we didnt change rooms. we found the resort it's self cheaped out every where possible from phoney juice sweetned with aspertime the one and only kind of beer and it was draft. the food was cold the coffee was terrible the nightly shows were horrible exept one, the michael jackson show was very good. couldnt swim in the ocean because of the undertow and even if there was no undertow, i wouldnt want to leave my stuff on the beach as mexican vendors walking up and down the beach selling there crap. the pools were too cold to swim in exept the pools with bars . there is no room service and no coffee makers in the rooms. but dispite all of this the natural beauty of the place shines through. the staff are so friendly and wonderful. the resort it's self is spotless and there was no end of fun things to do. the weather at night was cold and cold and overcast every morning untill 10:30 then a beautiful afternoon and cold again for evening day 86 evening 55 brrrr. cabo san lucas is a lot of fun, in all it was a great holliday. upon check out i asked for a bell hop because it seems like a mile walk between block 7 and front desk. i waited in my room for the bell hope gave hime 4 pieces of luggage and a big tip he said he would meet me in the lobby. 1/2 hour later he showed up. we locked my luggage in a room for our trip to the airport and some how between then and the 4 hours till the bus they lost a piece of my luggage. a few things need improving before i will stay at another riu. ps still waiting for my missing luggage.

  • Stayed January 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Beaumont
Senior Contributor
48 reviews 48 reviews
14 hotel reviews
Reviews in 19 cities Reviews in 19 cities
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed January 19, 2013

Great resort! VERY well-kept, immaculate! Friendly staff who love to joke around and have fun. Gorgeous views. Huge selection of good food. Large resort, so you get your exercise walking. Rooms (in building 2 anyways) are a definate 5-star, with nearly-new everything.... working a/c, mini fridge stocked with booze and pop and water, softer bed, very clean.

Downfalls: A la carte restaurants barely differ in food from buffet, have to walk a few resorts over to swim in the sea (but there are lots of pools), number of Mexicans trying to sell stuff on the beach can be a bit much.

  • Stayed January 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Toronto, Canada
Contributor
14 reviews 14 reviews
6 hotel reviews
Reviews in 7 cities Reviews in 7 cities
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed January 18, 2013

I literally just got home from this resort tonight, and i can honestly say it was a very laid back relaxing week. My mom and i booked this trip off of redtag and like everyone else when you read reviews you are totally worried about all the negative things you read however, with every single resort no matter how good or bad people will be picky! it is what you make it! the Grounds are beautiful! very clean and tidy, so if you're picky about cleanliness you have nothing to worry about! secondly, the beach is pretty useless, you can't really swim in it because the waves are pretty high buttt if your a good swimmer than you can still swim a bit! The people are so awesome, always asking if your okay, and constantly wanting to please you. If your going in the next few weeks, nights are COLD like legit cold, i wore tights/ pants every night, but thats not the resorts fault, it's just it is Mexico's winter, so be prepared for that... umm mornigns are cloudy but by like 9-10 am it gets sunny! The entertainment staff is honestly so fun and awesome, they made our trip that much more funn and exciting, get involved! you're on VACAY! Linda is one of the best entertainment staffs ever! she is so entertaining and fun! loved her!!! uhmm what else can i sayy, Enrique is one of the best bartenders i've ever had at any resort ,he sings he dances hes awesome! Besides the few tiny complaints that you have at any all inclusive resorts, this resort is a good one! oh and the main pool isn't heated, well it wasn't when we were there BUT if its a hot and sunny day it's nice and refreshing! SO overall, i would totally say this is a good resort, with minor complaints! but again like i said before it is what you make it, go and enjoy it! Cabos is awesome, the people, the food, the DRINKS! all awesome!
ENJOY YOUR VACAY no matter where you are!
ps. everyone says building 7 is the party building, realistically all the buildings are okay, we were in building number 3 and it was right in front of the second pool so it was still legit! i enjoyed our trip and so did my mom! we both came back relaxed and refreshed! but nOT ready for torontos DEEP FREEZE! enjoy folks! XO.

  • Stayed January 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel Riu Santa Fe

Address: Camino Viejo a San Jose | Cabo San Lucas, Cabo San Lucas 23410, Mexico
Location: Mexico > Baja California > Baja California Sur > Los Cabos > Cabo San Lucas
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#19 Top resorts Hotel in Cabo San Lucas
#23 Spa Hotel in Cabo San Lucas
#27 On the Beach Hotel in Cabo San Lucas
#33 Romantic Hotel in Cabo San Lucas
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Hotel Riu Santa Fe 3.5*
Number of rooms: 902
Official Description (provided by the hotel):
* Located in the southern Baja California peninsula, 4.5 Km/2.8 Miles from Cabo San Lucas * Opened winter 2007/8 * 1-story main building and 3-story and 4-story annexes * On the beachfront * Complimentary sun loungers on the beach * 3.5 Km/2.2 Miles from downtown Cabo San Lucas * 40 km/25 miles from the airport * 500 m/1650 ft from a bus stop ... more   less 
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Also Known As:
Riu Santa Fe Cabo San Lucas
Riu Santa Fe Los Cabos
Riu Sante Fe
Hotel Riu Santa Fe Cabo San Lucas, Los Cabos

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