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Riu Santa Fe Hotel: Traveler Reviews


Riu Santa Fe Hotel
23453 - Cabo San Lucas B.C.S, Cabo San Lucas 23410, Mexico
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Traveler Reviews

76% Recommend
4.0 of 5 stars 852 reviews
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Cabo SB 08

Riu Santa Fe Hotel

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5 of 5 stars
hunter144 1 contribution
Colorado Springs
Mar 21, 2008 | Trip type: Friends getaway
6/7 found this review helpful

I just got back from the Riu Santa Fe yesterday and I had the best trip of my life. The Riu Santa Fe is a beautiful hotel that can accommodate all types of trips and groups. I am a 19 year old who went to Cabo with 3 other college students. My trip would be classified under Spring Break, but through all the groups I met I found out that this hotel is perfect for whatever your looking for. We booked through the Riu website and got a great deal $1100 a person with round trip airfare and ride to and from the airport. stayed in 51**(2nd floor) no elevators. My review will be based on my experience by days, but I will only touch on the new things we did in each day.

Day 1- Checkin day
We got into the Cabo airport at 3. It took a half hour to get through customs and grab our bags. We organized our ride to and from the airport through the hotel. Make sure you have your confirmation form. We forgot ours, so it took 30 minutes to comunicate in half broken english and spanish to get our ride. Could have solved this problem by just bringing our confirmation process. Ride from the airport took 30 minutes in a full van. Checkin at the hotel was very fast and very organized. We got margaritas as soon as we walked in and one of the security guards cut roses for the ladies in my group. Everything about daily life at the Riu was explained. We were put in 2 rooms with 1 bed each instead of two doubles. We told the front desk and were fully moved within 15 minutes. Great fix and great service. Whole checkin process took an hour. We had dinner at the buffet. Food was great and there were a lot of options, there is beer and wine in all of the restaurants. After dinner we hit up the 3 evening bars (there are 8 total i will touch on all of them during this review) There are usually 3 bartenders at each bar at all times. Even so the bars can get crowded, but we had no problem getting to much to drink way to fast. (beware since the booze is free you always want to say "uno mas" (one more)) Somehow my friend and I got volunteered to go up on stage to compete in a married couples contest (we got second). There are kids shows on stage in the early evening and a more adult show later in the evening. All the guest were extremely friendly and welcoming. After my friends went to go to bed, i had no trouble making a bunch of friends in multiple groups that i would hang out with for the rest of the trip.

Day 2 - First real day at the resort
Woke up early and found the 24 sports bar (great for irish coffees early in the morning and for after hours partying between 2-6am) Had a few drinks and ate breakfast at the buffet. Good selection and good food. 10 am is when the 3 pool bars (all of them are also swim ups) open and was there for opening. Never had too much trouble getting served at anytime during the day at any bar. During the day i tanned on the beach (ignore the locals trying to sell you stuff they are everywhere in cabo and you can not avoid them) played tequilla volleyball in the resort pool. Hey it was an organized activity. Afternoon buffet also has a good selection and good food. In the evening we tried to go downtown but forgot IDs so we came back and checked out the night club, average at the club is 18. Most people try to head downtown so only the new people checkout the club. there is also a bar in there but there is only one bartender.

Day 3 -5 Full Days
In the evenings we went downtown to the nightclubs. Can get there by taxi for $2 a person. Cabo Wabo is not what it is was rated to be, but was still fun. The zoo and El squid row were mad houses and i enjoyed every moment of it. If you are young and full of energy at midnight make sure you go to all the clubs downtown. Had dinner at the Asain and Mexican Restraunts, both were decent. Also one evening we had dinner downtown at the restaurants right on the harbor. It was well worth it just bring a jacket so you dont get cold.

Day 6 - Last Full Day
If there is anything you really want to do during your day in Cabo this is your last chance so it will be a very full day. We checked out the Swap meet (flea market) for several hours and picked up souvenirs for our friends. Had a lot of fun negotiating prices. Also got a giant Henna tattoo on my shoulder (about the size of a book for $10)

Day 7 - Check out day
Check out was a breeze, we had all our keys and towel cards in order so it took 5 minutes. Your organized ride or cab picks you up right in front of the hotel and we did not see any other travelers have any problems with this. For going through customs make sure you do not lose your forms that you got on your way in or there will be a $50 charge at the airport.

Misc Notes
For an all inclusive resort at the price we paid food, booze and the hotel were amazing. The hotel is very clean, there is an entire set of the staff who are cleaning at all times. There is a smell of sewage when you really try to smell but it is unobtrusive. The smell comes from the unpottable water used to water the plants and the grass. Only really noticed it once during my entire stay, and it was when i stepped in a puddle in the grass. Security is great felt safe at all times. Restrooms are not well spaced, but didnt mind those trips too much. If you cant get a drink at a bar find a college girl in a bikini and her get the drink it might help.

Things I wish I did on my trip
Go downtown more in the evenings to the night clubs and checked out each of them. Go on a booze cruise during the day. Go para sailing, jetskiing, and go on a jeep ride.

If you have any questions please feel free to contact me..
To the people i met on this trip, thank you for the time of my life. I was known by many names in Cabo but some of them were. If you remember me from the trip March 13-19 2008 please feel free to email me and we will catch up.

-Ben, Jew, The hebrew hammer, & Mouchi

  • Liked — How clean everything was all the time
  • Disliked — Restrooms were poorly spaced.
  • My ratings for this hotel
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Service
  • Date of stay March 2008
  • Visit was for Quality time with friends
  • Traveled with Friends
  • Age group 18-24
  • Member since March 21, 2008
  • I recommend this hotel for Young singles, A romantic getaway, Girlfriend getaway, Families with young children, Families with teenagers, Tourists
  • I do not recommend this hotel for People with disabilities
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Average price*: $284 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
a word about the food

Riu Santa Fe Hotel

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4 of 5 stars
zhuzhu 13 contributions
Mar 20, 2008 | Trip type: Couples
7/7 found this review helpful

I've heard so many people complain about the food and I
just wanted to say a couple things after coming back this
week. I really had low expectations from what I had read.
BUT the buffet was actually quite good. The veggies were
fantastic...fresh carrots, spinach, beets, tomatos, cabbage..
and incredible guacamole and pico de gallo. Delicious
sauted whitefish daily...usually grouper. Great salad bar
and dressings. Lots of fruit. I also had pineapple glazed
duck which was very good, turkey tettrazini, beef wellington.
This is not a Michelin rated resort and based on the prices
at Riu, I think people are being alittle hard on them. True,
the food could be hotter, and the buffet was probably better
than the restaurants, and some things were alittle greasy.
The mexican deserts are not what we over-sugared Americans
are used to ...and what a nice change. I had great coconut
ice cream each night. The variety was terrific. If you want
5 star dining you need to stay at a 5 star resort. I'm still
thinking about that mango yogurt at the Riu that I had each
morning. Yum.

All in all ....good property as has been said, nice people, super
clean. Hard beds.

Worst part? The horrible American college boys with their
filthy mouths and childish ways.

  • Liked — cleanliness
  • Disliked — hard beds
  • My ratings for this hotel
    • 4 of 5 stars Value
    • 2 of 5 stars Rooms
    • 4 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Check in / front desk
    • 4 of 5 stars Service
  • Date of stay March 2008
  • Visit was for Quality time with family
  • Traveled with Spouse / significant other
  • Age group 35-49
  • Member since March 08, 2005
  • Would you recommend this hotel to a friend? Yes
  • I recommend this hotel for Young singles, Girlfriend getaway, Families with young children, Families with teenagers, Tourists
  • I do not recommend this hotel for People with disabilities
  • I selected this hotel as a top choice for Other
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Was this review helpful? Yes No
Check Rates
Average price*: $284 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
displeasure

Riu Santa Fe Hotel

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1 of 5 stars
justmeWi 1 contribution
wi
Mar 20, 2008
3/11 found this review helpful

I will start by saying this is not the first all-inclusive we ever vacationed at. the food was terrible and always cold. if the bartenders got any slower they would stop, and they were not very friendly. there are no restrooms near ant of swim up bars. there were evenings the place smelled like cow manure. constantly running out of food at the restaurants and completely out of tonic water for two days. there was no security in the evening to keep the noise down at 2;00 am 3;00 am and 4;00 am, not to mention the fire extinguisher and the urine in our hallway that was sprayed all over. on this trip i traveled with my wife and fourteen of our best friends. this is our usual group we travel with and their feelings are ver similar. this was not a cut rate vacation but it sure felt like it. DONT GO you can spend this kind of money and have much better vacation somewhere else.

  • Liked — clean rooms
  • Disliked — food drinks resort layout unfriendly and slow bartenders no security
  • My ratings for this hotel
    • 1 of 5 stars Value
    • 4 of 5 stars Rooms
    • 3 of 5 stars Location
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Check in / front desk
    • 1 of 5 stars Service
    • 3 of 5 stars Business service (e.g., internet access)
  • Date of stay March 2008
  • Visit was for Quality time with friends
  • Traveled with Large group or tour
  • Age group 50-64
  • Member since March 20, 2008
  • Would you recommend this hotel to a friend? No
  • I recommend this hotel for Young singles
  • I do not recommend this hotel for An amazing honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older travelers, Families with young children, Families with teenagers, Tourists
  • I selected this hotel as a top choice for Beach / Sun, Great food / Wine
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Was this review helpful? Yes No
Check Rates
Average price*: $284 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
Best Vacation Ever! Don't believe the Neg. REVIEWS!

Riu Santa Fe Hotel

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5 of 5 stars
doriana_toronto 8 contributions
Toronto
Mar 20, 2008 | Trip type: Friends getaway
11/12 found this review helpful

I stayed at the Riu Santa Fe on March 8-15 ... in Room 74** - Although it was Spring Break - it get pretty crazy but I did not see the Vomit others speak of- or hear the screams til 5am... The staff was helpfull, sweet and very friendly - The food, was good! like any food though, when you eat it for days at a time - YOU GET SICK OF IT. Your going to need to make reservations, if not... you can eat in town for cheap, I paid to stay all inclusive, but i chose to eat out, i wanted to get the full mexican experience!

I wondered the entire time I was at the Riu Santa Fe, what the Palace could possibly have that the SANTAFE didnt...
The hotel was CLEAN, you walked into the rest. and they were cleaning the floor behind you. Durring the day the maids were hard at work cleaning around the doors, the floors, the windows... ONE NITE, We spilled pop on the floor in our room... when we went to clean it - we noticed that napkin had no Dirt on it WHAT SO EVER! Our maid cleaned our room like it was her own home!
Didn't see a bug the entire week i was there!! There was alot of room all over the resort! With the 2 thousand ppl there, people could choose where they wanted to stay, we were at the swim up bar with most of the spring breakers, but if we wanted smthg a little more quite we went to another pool! Tons of ROOM!!

I CAN GO ON FOR DAYS ON HOW HAPPY I WAS... I RECOMMEND ANYONE YOUNGE AND OLD TO VISIT THE SANTA FE. UNLESS IT TAKES MOVING MOUNTAINS TO PLEASE YOU, YOU WILL BE EXTREMELY HAPPY WITH THE RIU SANTA FE! --- I KNOW I WAS! :)

PS. IM SO JELOUS OF ANYONE WHOS GOING TO CABO, WHILE IM HERE... IN THE COLD AND IN THE SNOW! - HAVE FUN!! I KNOW I DID!!

  • Liked — CLEAN, ROOMY & SAFE!!! VERY SAFE!!
  • Disliked — I LIKED EVERYTHING! :)
  • My ratings for this hotel
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Service
    • 5 of 5 stars Business service (e.g., internet access)
  • Date of stay March 2008
  • Visit was for Quality time with friends
  • Traveled with Friends
  • Age group 18-24
  • Member since March 20, 2008
  • Would you recommend this hotel to a friend? Yes
  • I recommend this hotel for Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older travelers, Pet owners, Families with young children, Families with teenagers, Tourists
  • I do not recommend this hotel for An amazing honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older travelers, Families with young children, Families with teenagers, Tourists
  • I selected this hotel as a top choice for Beach / Sun, Theme / Amusement park, Outdoor / Adventure, Shopping
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Was this review helpful? Yes No
Check Rates
Average price*: $284 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
Probably won't go back

Riu Santa Fe Hotel

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2 of 5 stars
Sherm58 1 contribution
WIsconsin
Mar 19, 2008 | Trip type: Family
3/8 found this review helpful

We were there March 8 - 15. Stayed in room 73**, so it was an ocean view room. Room was clean and comfortable. Food was not really that good. The buffet at the Baja was pretty much the same every night with a few variables. Most of the food was not very warm. Same goes for the breakfast and lunch buffets. Entertainment was kinda cheesy. Took the advise from this site, flipped our wristbands and went over to the Palace to check it out. The food and shows were MUCH better. Had a piece of tuna cooked to order at the buffet and our table got a whole bottle of wine, not wine from the tap like at the Sante Fe. Had a bottle of champagne and half a bottle of rum taken from our room. One of our group had a small amount of cash taken. We put as many valuables as would fit into our safe. Anything else of value went into a piece of luggage that was secured with a TSA lock to deter pilfering. The spring breakers were out of control here. I can't tell you the amounts of vomit on the sides of and on the walkways. Drunk kids yelling until 5 am. Staff was polite and helpful for the most part. I have been to many AI resorts and at this point, the Sante Fe is at the bottom of my list. I'll spend more money next time to move up a bit in quality. Not a bad place, just not what I was looking for.

  • My ratings for this hotel
    • 2 of 5 stars Value
    • 3 of 5 stars Rooms
    • 3 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Check in / front desk
    • 3 of 5 stars Service
  • Date of stay March 2008
  • Visit was for Quality time with friends
  • Traveled with Family (extended)
  • Age group 35-49
  • Member since March 19, 2008
  • Would you recommend this hotel to a friend? No
  • I recommend this hotel for Young singles, Girlfriend getaway, Families with teenagers
  • I do not recommend this hotel for A romantic getaway, People with disabilities, Older travelers, Pet owners, Families with young children
  • I selected this hotel as a top choice for Beach / Sun
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Was this review helpful? Yes No
Check Rates
Average price*: $284 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
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