The second day were staying at the resort we returned home from dinner to discover that both our wallets, $180 in cash, an iPod nano, and a pair of gold hoop earring were missing from our room. (almost $500 worth of stuff!) Upon discovering that our things were gone we immediately went to the front desk to report what had happened. The manager on duty was not helpful in the least insinuated that it was our fault that our things had been stolen. He took a report from us but we were basically told we would never see our things again. We did not realize the iPod was missing until the following morning so I returned to the frond desk to append the report I made the night before, however the staff could not find it and I had to write totally new report. I was extremely disappointed with the way my sister and I were treated by the staff. We were not offered any time of apology for our inconvenience or any type of compensation for our losses. I was very upset because up until the theft I had been very impressed with the quality of our rooms and the rest of the resort grounds.

Since this has happened I have been in touch with RIU Headquarters in Spain and they have done nothing for me in the way of compensation (nothing for my stolen possessions or for the fact I had a $327 bill from T-Mobile from all the calls I had to make to credit card companies and the like).

I WENT TO THE RIU THE WEEK OF FEB 14TH....THE WEATHER WAS NICE. But alittle COOL in the evenings. You will need a lite jacket!!! The hotel itself is very clean....The food does need some work....HOPEFULLY THIS WILL HELP ALITTLE=)

HOTEL- Rooms are nice and big. Pools vary clean, But alittle on the cold side. SWIM UP BARS ARE A NICE TOUCH...There were plenty of chairs around the pool and beach.

BEACH- Water is to rough to swin in, but has an awesome view....YOU CAN SEE THE ARCH FROM THE POOLS AND BEACH....WATER IS COLD...

SERVICE- The sports bar had the best bartenders...EMANUEL AND ISREAL WERE AWESOME....They made the best drinks....Housekeeping kept the rooms very clean....We had no problems with them. The mini bars were stocked almost everyday....If you need a wake a call"DO NOT CALL THE FRONT DESK"....WE ASKED EVERYDAY FOR A WAKE UP CALL, THE FIRST DAY IT WAS 45MIN LATE AND THE REST OF THE DAYS THEY NEVER CALLED....We used our cell phones as an alarm. EVERYONE SEEMED TO BE WILLING TO HELP AND VERY FRIENDLY.....

IF GOING ON A HONEYMOON, MAKE SURE YOU LET THEM KNOW WHEN YOU CHECK IN AND TELL THE CUSTOMER SERVICE REP. THEY WILL DELIVER A FRUIT BASKET TO YOUR ROOM WITH A BOTTLE OF CHAMPAGNE.

FOOD- Breakfast buffet was really good, lot of variety. Lunch buffet was hit or miss, and dinner you should definetly miss. SPEND THE EXTRA CASH AND GO INTO TOWN FOR DINNER. If not you will get stuck with cold nachos or hard sandwiches from the sports bar....We went into town for dinner, if you get a chance try PONCHOS......They have really great mexican food. I PROMISE YOU WILL REALLY REGRET NOT EATING IN TOWN AT LEAST ONCE. Great atmosphere and awesome food!!!

NIGHTLIFE- A cab ride into town will cost about $10. It is very safe and the locals are always willing to help.Cabo Wabo CAntina was nice.There is a place to eat and dance. Also you can sit outside and have a drink if you get hot from dancing. They also have big fans on the dance floor to help you stay cool while you dance. EL SQUID ROE was really fun and had beers for only $4 dollars. Neat little place to grab a beer. There is alot to do downtown and you will have fun anywhere you decide to go....They have something for everyone.

MARINA- If you go to the marina ask to get dropped off at the main gate., or will will have a long way to walk....

TOURS- Cabo San Lucas Tours....We booked an ATV tour with them....It was amazing....It was a guided tour then once we got to the beach we had an hour to explore alone. It was so beautiful adn so much fun....We also saved $60 a person booking through them in advance.... We also went on a Jungle Whale Watching Tour which was $49 person....Really fun!!! It leaves the marina at 10:30 am and sets off to see the whales...They were so close to the boat..It was amazing. They also served us a lite breakfast. After whale watching the boat took us to snorkle in a wonderful bay...Water alittle cold, but still was amazing. Once everyone was done snorkeling we were served nice lunch... And headed off to see more whales while we headed to see the sealions and arch. Not to mention the entire trip we had unlimited drinks...Every five minutes they were having a drink call. The crew was so much fun, we did beer bongs, and shots...Something I will never forget, added a wonderful touch to an amazing trip.

We stayed at the Riu 2/14 to 2/19. Check in took a bit longer than it should have, but we were in no hurry and they were friendly so we just relaxed with our welcome punch. People who get all fired up about things like waiting a few extra minutes are probably the people who are never satisfied and always complaining about the little things. The hotel is beautiful. Everything is new and very clean. There is always staff wiping, mopping, dusting, etc. everywhere you look. Always smiling with a greeting. Our room was two double beds pushed together for 3 girls. No problem for us, but we said if two couples were sharing a room you might be a little too close! The restaurants have a large selection of food. Not gourmet food by any means, but a person should be able to find a few favorites every meal. The drinks were pretty good too. You can request it the way you want it so if it is not strong enough they will add, or too strong they will fix it. If you are a wine drinker, which I am, don't plan on drinking the wine, it is horrible. There is not a lack of pools chairs which I have found at some resorts wherein people get up at the crack of dawn and save their chairs. There are plenty of chairs here. The beach is not a swimming beach so the pool is where most people are, but they do set up loungers on the beach. The weather during the day was perfect, but it did get chilly at night so bring a wrap or jacket. I stayed at the Riu Palace in Playa last year which was more expensive than the Santa Fe, and must say not all that different besides the specialty restaurants. I'm guessing this has to do with the fact that the Santa Fe is brand new so everything still is in great condition. You get what you pay for here. It is a moderate priced place so I felt like we were very satisfied with what we got.

This was our 6th trip to Mexico, all different cities and hotels and the riu sante fe was the best so far.
The food was fabulous, we ate at each of the reservation restaurants (except for the Italian-per previous bad reviews) and they were all terrific.
The pools were kind of cold and the sea was freezing but very beautiful. Make sure you take a water taxi to Lover's beach-it was breath taking. We saw dozens of sea lions, cool tropical fish, and a couple of whales while there.
All of the bars had name brand liquor (j.d., absolut, etc...) and the bartenders were terrific.
Our room, the grounds, the lobby, and pools were all very clean and well maintained.
We were there 7 days and it was pretty much 80 degrees and sunny every day. The nights were way colder than we expected (although we were warned on this site) we're from Minnesota and we were cold...next time, I'm bringing more hoodies.
Cabo is a short bus ride away and a $10 cab back. Can't really speak on the night life because we brought our 9 year old. There was plenty for him to do-ceramic painting and swimming. The guy that cleaned our room was especially nice as he made different towel animals every day for the kid.
We got a really good deal and will come back for sure.