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“Wonderful Staff!” 5 of 5 stars
Review of Villa del Arco Beach Resort & Spa

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Villa del Arco Beach Resort & Spa
4.0 of 5 Hotel   |   Km. 0.5 Camino Viejo a San Jose, Cabo San Lucas 23450, Mexico   |  
Hotel amenities
Ranked #6 of 65 Hotels in Cabo San Lucas
Clayton, California
1 review
“Wonderful Staff!”
5 of 5 stars Reviewed yesterday NEW

We just returned from two weeks at the Villa Del Arco. We were some of the first tourists in town after the airlines started flying into San Jose Del Cabo (SJD) after Hurricane Odile. Despite the hurdles of dealing with massive clean up throughout the area, the resort staff was absolutely fantastic. I can't say enough about Miguel Rodriguez Ramirez, the head of reservations and accomodations for the Villa Del Arco and Villa Del Palmar. Such a kind man! The desk staff at the Arco, especially Afonso, were responsive, kind and always had a smile. The rooms were immaculate, the grounds were beautiful, even after the storm. At the pool, Juan Carlos was always ready with a joke, a smile and attended to everyones requests with such care and humor. Edgar at El Faro Restaurant was just a blast to talk to, and provided us with outstanding service.

Go to Cabo! Stay with the Villa Group at Villa Del Arco or Villa Del Palmar. You won't regret it! :)

Room Tip: You really can't go wrong with any of the rooms!
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  • Stayed October 2014, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,150 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (316)
Date | Rating
  • English first
  • Spanish first
  • Any
English first
Nashville, Tennessee, United States
1 review
5 of 5 stars Reviewed yesterday NEW

This is the first time my family has taken a family vaction together in years and it was perfect. We had a room overlooking the pools and the beach and it was very peaceful to sit outside on the patio. The rooms are absolutely gorgeous and very clean. This was my first time in Cabo and I didn't know what to expect with the service. I was blown away with how great this team works well together. From the moment we stepped onto the property it was nothing but helpful and polite people. We had some awesome servers like Carlos, Paul C., Benito, and we loved Lety. Lety made sure she took care of us by the pool and it was nice to see how much fun she was having with everyone. The beach is so perfect and gorgeous and it is right at your feet at Villa Del Arco. I would definitely come back and do it all over again. This place is my kind of paradise. Thank you Villa Del Arco for a great first experience in Cabo.

  • Stayed October 2014, traveled with family
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Vancouver, Canada
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
5 of 5 stars Reviewed 2 days ago NEW

Wonderful as usual. We went down 3 weeks following the hurricane and the Hotel was in mint condition with the exception of 2 elevators that were not working. Staff were amazing this trip. they got rid of 2 of the conceirge's from last year that were not pleasant to deal with .We can thank Misael for dealing with front desk, conceirges and staff as their attitude was wonderful, helpful and very professional.

Room Tip: Rooms close to the ocean are noisy due to music and night entertainment.
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  • Stayed October 2014, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Omaha, Nebraska
1 review
4 of 5 stars Reviewed 3 days ago NEW

We stayed here for a wedding that was performed at the neighboring Villa del Palmar. We were worried about the hurricane damage, but Villa del Arco seemed magically untouched. The pool and beach were clean and tropical. The breakfast buffet provided many delicious options and superb coffee. Food and service pool side were above expectations (bring lots of $1 for tips, it is hard to get change on site.) High end beds, towels, rooms even the pool side loungers are comfortable. Villa del Arco seems upscale, relaxed and quiet. Many wedding groups, a few children. Definitely recommend!

  • Stayed October 2014, traveled with friends
    • 3 of 5 stars Value
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
5 of 5 stars Reviewed 4 days ago NEW

This is my second time visiting Villa del Arco and it did not disappoint. One would never know a hurricane recently devastated the area and the staff were as friendly as can be! One stood out in particular, Sandro. He was by far the best server, very attentive and always making sure we were happy. Even when he was not the waiter in our section, he would check on us and take our order and give it to our assigned waiter if it had not yet been taken. I highly recommend requesting him if possible!

  • Stayed October 2014, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bremen, Ohio, United States
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

What an amazing place to visit!!!! We were treated amazingly. Even though so many of the staff where affected by the hurricane, all the staff wanted to do was be sure we were takin care of, the enthusiasm was wonderful. We hope that we will be blessed and visit again!!

  • Stayed October 2014, traveled with friends
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AZ
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 3 cities Reviews in 3 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Had a great vacation 1st week US Air flying back into cabo. Villa de Arco had minimal to no damage and were overall very accommodating. The beach was gorgeous and the resort food was far better than expected with an all inclusive. Pool food/dinner food all great. FYI- Francisco is the man by the pool. Find his section if you like speedy service! Our friends wedding was perfect with everything in place to the last detail.

Stayed October 2014, traveled with friends
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Villa del Arco Beach Resort & Spa

Address: Km. 0.5 Camino Viejo a San Jose, Cabo San Lucas 23450, Mexico
Location: Mexico > Baja California > Baja California Sur > Los Cabos > Cabo San Lucas
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Children Activities ( Kid / Family Friendly ) Kitchenette Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#4 Family Hotel in Cabo San Lucas
#4 Spa Hotel in Cabo San Lucas
#5 Luxury Hotel in Cabo San Lucas
#5 On the Beach Hotel in Cabo San Lucas
#7 Romantic Hotel in Cabo San Lucas
#8 Business Hotel in Cabo San Lucas
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Villa del Arco Beach Resort & Spa 4*
Number of rooms: 225
Official Description (provided by the hotel):
Stunning seaside views, historic scenery and high-energy entertainment results in a carefree and unforgettable vacation in the heart of El Medano Beach at Cabo San Lucas's Villa del Arco Beach Resort & Spa.If you're looking for a high-end, family-friendly resort, you've found it. In addition to its lavish surroundings with the wondrous El Arco rock formation on the horizon, Villa del Arco boasts a full-scale pirate ship, exotic cuisine, the renowned Desert Spa as well as numerous athletic and cultural activities.All 225 spacious, colorful and air-conditioned suites offer kitchens or kitchenettes and private balconies facing either the azure Sea of Cortez or our lush, exotic gardens.Our meticulous staff is committed to providing guests with "The three Rs": Relaxation, Recreation and Romance (yes, even for those with the kids in tow!). As our General Manager likes to say, "We offer experiences that make you forget the time and simultaneously remember every moment." For a lavish experience you are not soon to forget, we invite you to be our guest at Villa del Arco Beach Resort & Spa. ... more   less 
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Also Known As:
Villa Del Arco Hotel Cabo San Lucas
Hotel Del Arco
Del Arco Hotel
Villa Del Arco Cabo San Lucas
Villa Del Arco Beach Resort & Spa Cabo San Lucas, Los Cabos

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