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“Great vacation spot” 4 of 5 stars
Review of Villa del Arco Beach Resort & Spa

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Villa del Arco Beach Resort & Spa
4.0 of 5 Hotel   |   Km. 0.5 Camino Viejo a San Jose, Cabo San Lucas 23450, Mexico   |  
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Ranked #6 of 69 Hotels in Cabo San Lucas
Houston, Texas, United States
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“Great vacation spot”
4 of 5 stars Reviewed August 2, 2014 via mobile

We just finished a great week at Villa Del ARCO. Great location on the beach and walkable to town. Far enough from the party places but close enough if you want to go there. Friendly staff, pretty good food and we had a great room.

Stayed August 2014, traveled with family
Helpful?
1 Thank Mark D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,875 reviews from our community

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Fort Lauderdale, Florida
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed August 2, 2014 via mobile

Just returned from Villa del Arco Beach Resort. As in our last 3 or four visits,villa, service, food and maid service ( 1206 ),were fantastic !!!
We used the meal plan for three days and we're especially pleased.
The service at el Patrons was the BEST especially , Jesus ( breakfast ),
and Pedro ( dinner ). We really hated to leave . See you next year !!!
Thanks to all !!!!!!

Stayed July 2014
Helpful?
Thank William O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Los Gatos, California
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed August 1, 2014

My wife and I had a great time at this property this past week. The service was excellent and all of the staff was helpful and friendly, particularly Paul Cabanillas who waited on us for several meals at the El Patron restaurant at the property. We plan to return next year.

Room Tip: Try to get a room in building 2 on the sixth or seventh floor for a great view of the bay.
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  • Stayed July 2014, traveled as a couple
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Service
Helpful?
3 Thank David K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Yakima
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed July 31, 2014

We were treated like a king & Queen, the staff was great, service was great, every one of them was very helpful, we felt very comfortable, we did not want to leave, looking forward to next July, thank you for the best vacation in my life

  • Stayed July 2014
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
2 Thank Reysally
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cincinnati, Ohio
1 review
5 of 5 stars Reviewed July 31, 2014

What a great resort this place is, we stayed in both A and B parts of a room and it was amazing! The rooms easily slept 6 and could have slept up to 10 and the daily room cleaning was awesome too. The rooms have everything you need from fans on the balconies to stove tops in the kitchen area. The resort itself was beautiful with some great food, nice pools, comfortable lounge chairs, and right on the beach even though the ocean can be kind of rough to swim in. I wouldn't say the food selection is very fast, I ended up eating tacos for lunch just about every day, but if you get the all inclusive and are worried about getting enough food you can order multiple plates at one sitting and they never care! I would like to give a shout out to Paul Cabanillas, what a fantastic waiter at the daily breakfast buffet at el patron. Very kind and helpful guy and fun to talk to as well, defiantly the best worker at the resort.

PS. take the time to jet ski! had a blast!

  • Stayed July 2014, traveled with family
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
Thank Kitrina E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Baltimore
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed July 31, 2014

My family just came back from Cabo San Lucas and had a WONDERFUL stay at Villa del Arco! An absolutely beautiful resort on the beach with excellent food, accomodations, and service. I would especially like to thank Fernando Azcona as part of the Member Services team. He was there for us 100% of our vacation. Whatever we needed he helped supply. His dedication to the job is second to none. All the Best to Villa del Arco and Kudos to Fernando!!

Room Tip: Higher floors and on the beach
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  • Stayed July 2014, traveled with family
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
1 Thank Peter . M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Boulder, Colorado
Level Contributor
16 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed July 30, 2014

We loved it but there is a room for improvement. Our family of four ( 2 daughters, 14 and 18 ) spent 7 nights there in July 2014. The place, Cabo San Lucas, is a little paradise. The hotel is situated on one of the very few swimmable beaches at Cabo. The water is a gorgeous shade of blue and the sand is quite clean. The set up of the hotel itself is very nice. Several nice pools with lounge chairs and umbrellas, little bar/ship inside of one of them. The rooms are BIG and very comfortable. We were in a one bedroom suite with a jacuzzi and two bathrooms. There is a full kitchen in the suite. Very handy is the washer and dryer. The patio/ balcony is huge and most of the rooms have at least partial view of the ocean, even the ones called garden rooms. We got placed in a room above the water cooling system (2505) which was quite noisy and after our daily request got moved the third night to a quieter room. The meal plan was fantastic. The restaurants on the property are very good and pricey. We think the meal plan was definitely worth it's price. The drinks are ok, sometimes better then others. The service is SLOW. We did tip quite heavily and it speeds up the process only so ... Some of the waiters joke about the Mexican minute. You just have to relax and let it go.
The hotel did not feel overbooked. There could be more chairs around the pool for sure but it did not feel too busy or noisy there. Be ready to play the chair game there. Everybody saves their lounge chairs for the day. There is a rule of one hour save only but it's not working. They do try to enforce it somehow but really it just makes it worse. If you don't save your chair, you won't have one by 11.00 am, if you leave your chair, you risk they are going to take your towels and belongings away. They just need more chairs.
The biggest pain there is the wifi. DO NOT pay for the wifi. It is actually the slowest wifi on the property and you pay PER DEVICE per day $10. My husband needed to work there a little so he did buy the wifi. The fastest wifi is in the hospitality room. It is free as long as you get the password from the concierge. The next so-so wifi is in the lobby and this one is free too.
We experienced a little hurricane there. It lasted only 3 hours and did some serious damage. Flooding, electricity outage ( which killed the elevators ), broken glass tables, umbrellas, awnings, cacti...We were amazed how quickly the staff took care of everything. The weather cleared up by the afternoon and the hotel was back to normal then. Actually they were able to serve breakfast by 10 am. What an achievement!
We did go through the time share dance. Our first time ever. Our agents Phil and Doug were actually nice and we spent 4 hours with them. Not really forced till we said NO and were moved to a "prison" room with Bill. His extremely aggressive and offensive way of talk ended our session in my trembling hands and very serious complaint. Hope they fire him.
Overall we loved our vacation and would come back.
We would also recommend the hotel to our friends. We believe it is the best resort in Cabo. None of the negative things I mentioned were too important to us to spoil our vacation. They just could be improved. Especially if the hotel wants to call itself a 5 star hotel. But then it's probably Mexican stars.

Room Tip: Keep off the 2505 3403 is a good choice of "garden" room
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  • Stayed July 2014, traveled with family
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
4 Thank Michaela O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Prices are for 1 room, 2 adults
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Additional Information about Villa del Arco Beach Resort & Spa

Address: Km. 0.5 Camino Viejo a San Jose, Cabo San Lucas 23450, Mexico
Phone Number:
Location: Mexico > Baja California > Baja California Sur > Los Cabos > Cabo San Lucas
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Spa Hotel in Cabo San Lucas
#4 Luxury Hotel in Cabo San Lucas
#4 On the Beach Hotel in Cabo San Lucas
#4 Family Hotel in Cabo San Lucas
#5 Business Hotel in Cabo San Lucas
#6 Romantic Hotel in Cabo San Lucas
Price Range (Based on Average Rates):
Hotel Class:4 star — Villa del Arco Beach Resort & Spa 4*
Number of rooms: 222
Official Description (provided by the hotel):
Create magical memories the minute you walk into Villa del Arco Beach Resort & Spa in Cabo San Lucas, an idyllic and delightful retreat, where the staff is committed to ensuring you get the best of the 3 Rs: relaxation, recreation and romance. This sophisticated five-star, all-suite property, often referred by past guests as calming, beautiful and comfortable, offers secluded stretches of beach where you can shut out the world and relish in the surroundings. Our comfortable, yet luxurious suites feature unbeatable views of sand and sea, including the exotic El Arco rock formation, the official symbol of Los Cabos. ... more   less 
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Also Known As:
Villa Del Arco Hotel Cabo San Lucas
Hotel Del Arco
Del Arco Hotel
Villa Del Arco Cabo San Lucas
Villa Del Arco Beach Resort & Spa Cabo San Lucas, Los Cabos

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