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“Wonderful place to stay on Medano Beach in Cabo” 4 of 5 stars
Review of Villa del Arco Beach Resort & Spa

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Villa del Arco Beach Resort & Spa
4.0 of 5 Hotel   |   Km. 0.5 Camino Viejo a San Jose, Cabo San Lucas 23450, Mexico   |  
Hotel amenities
Ranked #6 of 66 Hotels in Cabo San Lucas
Escondido, California
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
4 helpful votes 4 helpful votes
“Wonderful place to stay on Medano Beach in Cabo”
4 of 5 stars Reviewed August 25, 2013

We had a good experience staying at the Villa del Arco Resort in Cabo. The staff did a great job in making us feel welcome. The pool and outdoor staff did a great job serving us:-) The maid service was wonderful. The room was very clean and modern. The food at the restaurants on the property was tasty, and reasonably priced. We had a small problem with Wifi connection and computer usage, and the Wifi service was pricey. Loved the location and the ability to access many services that were close by.

  • Stayed August 2013, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
VDA-GM, General Manager at Villa del Arco Beach Resort & Spa, responded to this review, August 30, 2013
Dear CaliSally2013,
We would like to thank you for your preference on choosing Villa Del Arco, we offer you our deepest apologies for the inconveniences you encountered during your stay with the WIFI service; your comments are highly appreciated as they assist us in our effort to improve our service.

We hope to have the opportunity to host you once again on your next visit to Cabo.

Sincerely,
Francisco J. Silva
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,213 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (340)
Date | Rating
  • English first
  • Spanish first
  • Any
English first
Imperial Beach, California, United States
2 reviews
5 of 5 stars Reviewed August 24, 2013

Villa del Arco offers the best in luxury and location. We see the same staff year after year, they really make us feel welcomed and have an amazing way with teenagers. Thank you Tania Ashby for all your help in the Concierge. We have stayed all over in Cabo but now will never go anywhere else.*** happy days***
By the way July is not too hot!

Room Tip: There are no 'bad' rooms they all have a view, but book early if you want a ground floor.
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  • Stayed July 2013, traveled with family
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
VDA-GM, General Manager at Villa del Arco Beach Resort & Spa, responded to this review, August 29, 2013
Dear Jayne M,
We're so glad you were able to spend a few days at Villa Del Arco this summer.We thank you for having shared you experience with others, and for let us know that you enjoyed your stay with us and also very happy to read that our staff provided you with exceptional service. We look forward to welcoming you once again and make your stay a memorable one.

Sincerely,

Francisco Silva
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
San Diego
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed August 24, 2013

This place was amazing. The location is great being right on the very swimmable Medina beach. I wouldn't stay around the arc due to the dangerous ocean and distance to downtown. You can walk down the beach to cool places to eat like the office. The room itself is great. With two kids, it's a must to have a suite-like room with a separate bedroom for adults - unless you're celibate. The patio was awesome with a full sized dining table to eat on as well as two very comfortable lounge chairs. If you have kids and/or just like hanging out on the patio at night, spring for a room with a decent view. Great place - I will stay here or on with one of it's two partners next door. Oh yeah, and the timeshare b.s. is worth the breakfast, but don't let them go over the time limit and don't be one of the idiots that actually considers buying one.

  • Stayed May 2013, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
VDA-GM, General Manager at Villa del Arco Beach Resort & Spa, responded to this review, August 29, 2013
Dear stickman5000,
Thanks for the time you spent writting your review. On behalf of everyone here at Villa Del Arco, I’d like to let you know what a pleasure it was to host you on your most recent visit. We hope you came away from this latest trip with a wealth of new memories.

Cordially
Francisco Silva
General Manager
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Danville, CA
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed August 23, 2013

My family of four took our first trip to Cabo and had a great time. We booked the one bedroom villa suite-European plan which was more than enough space, both inside and the patio. The property itself is beautiful, immaculately maintained, and right on a swimmable section of the beach. You can walk on the beach to the marina/downtown in 20-25 minutes, or stop at any number of casual restaurants/bars on the beach along the way. A cab ride to/from downtown is $7-8, plus tip. We stayed five days and did not get bored. There is plenty to do around the property. The pool is exceptional, as was the service from the entire staff from the front desk to the maids. We were a bit concerned about time share sales pressure based on previous reviews. We did get two or three calls to our room after checking in but did not respond and were left alone after the second day. However, there is a constant parade of time share sales people and potential buyers wandering around the property all day-every day. Not really sure why you would want a time share when you can pretty much just book a room whenever you want anyway-without the long term obligation.

Room Tip: I think any room other than a ground floor room will give you a nice view of both the pool and at le...
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  • Stayed August 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
VDA-GM, General Manager at Villa del Arco Beach Resort & Spa, responded to this review, August 24, 2013
Dear Scott S :
Appreciate your kind words. We are happy to read that you and your family had a wonderful visit at Villa Del Arco; We apologize if you felt uncomfortable with the behavior of the people outside of our property, we trully hope to have the opportunity to host you once again in a near future.

Sincerely,
Francisco J. Silva
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hot Springs, Arkansas, Usa
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed August 21, 2013

Villa Del Arco is an absolutly georgeous resort! Misael Chan, guest services, goes above and beyond to make your stay at VDA the best ever! Take plenty of small bills, the staff loves tips in USDollars


Room Tip: Our suite was perfect, the view was Spectacular! The location of our suite couldn't have been mo...
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  • Stayed August 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
VDA-GM, General Manager at Villa del Arco Beach Resort & Spa, responded to this review, August 23, 2013
Dear Ann W,
We are glad to know that Misael Chan provided you with exceptional service and assisted in making your stay a pleasant one. We look forward to welcoming you once again on your future vacations.

Cordially,

Francisco J. Silva
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Broomfield, Colorado
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed August 21, 2013

Villa Del Arco is the best........you can not beat the location with many options available right in front of the hotel, such as jet skis, parasailing and vendors with interesting gift options. The staff is friendly and helpful, we can always get wonderful recommendations for activities or other restaurant options. The food on site offers a wide variety of options and is perfect to either start your day, have a bite by the pool or have a lovely dinner to wind down....My daughter and I are going back 9/18 and looking forward to another great vacation. Cheers to Villa Del Arco!

Holli Scott

Room Tip: The rooms have good views but if you can get one closest to the beach with the patio overlooking the...
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  • Stayed September 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
VDA-GM, General Manager at Villa del Arco Beach Resort & Spa, responded to this review, August 23, 2013
Dear. Holliscott :
Appreciate your kind words. We are thrilled that you had a wonderful visit at Villa Del Arco; We hope to have the opportunity to welcome you and your daughter once again on your future visit to Cabo.

Sincerely,
Francisco J. Silva
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Park City, Utah
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
Reviews in 6 cities Reviews in 6 cities
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed August 20, 2013

My husband and I stayed at Del Arco the first week of Aug. His brother own a timeshare there. First off, they will do ANYTHING they can to get you into one of their timeshare presentations. They are extremely pushy and will offer 15%off everything, free drinks ect.. DO NOT GO trust me. They still called us everyday to push us so finally I unplugged the phone.The resort itself is gorgeous! The sand however is very very rough and will cut your feet if you walk on it barefoot a bunch so bring water shoes. The elevator was broken (sound like from past review it has been broken for over a month) and I heard them lie to a guy who asked the front desk that it was from the recent rain (we had been there all week and it was broke.) If you were on any high levels... good luck. My brother in law who owns the timeshare said don't do the all inclusive and that isn't not worth it. So, we went to the Costco and bought all the alcohol and food we needed (since we had a full kitchen.) We saved a lot of money doing it this way. I heard from people who did do the all inclusive that it takes like 40 min to get another drink, slow food service, ect.. you had to get on a wait list to get into the restaurants. Even the food was just OK. Much better and cheaper food in town. Poncho's is AWESOME! So good!! Eat in town and skip the report. The room was very very clean but we had worn towels that looked very used. Our maid didn't even clean our room one day but when she did it looked great. So overall is was a BLAST but I wasn't impressed with the food or service at all! I am glad we stayed here and would stay here again. But, plan to wait forever to check in, out, or if you need any service at all. Also the fishing here is AMAZING!!! We went Marlin fishing and caught 3. We didn't book through the resort just walk down to the marina and you can negotiate way better deals.

  • Stayed August 2013, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
VDA-GM, General Manager at Villa del Arco Beach Resort & Spa, responded to this review, August 23, 2013
Dear MacWifey,
We offer you our sincere apologies for the inconvenients you encountered during your stay. On the other hand we thank you for bringing this valuable information to our attention. We hope that in the future you would give us the opportunity to welcome you once again.

Cordially,
Francisco J. Silva
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Villa del Arco Beach Resort & Spa

Address: Km. 0.5 Camino Viejo a San Jose, Cabo San Lucas 23450, Mexico
Location: Mexico > Baja California > Baja California Sur > Los Cabos > Cabo San Lucas
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Children Activities ( Kid / Family Friendly ) Kitchenette Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#4 Family Hotel in Cabo San Lucas
#4 Spa Hotel in Cabo San Lucas
#5 Luxury Hotel in Cabo San Lucas
#5 On the Beach Hotel in Cabo San Lucas
#7 Romantic Hotel in Cabo San Lucas
#8 Business Hotel in Cabo San Lucas
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Villa del Arco Beach Resort & Spa 4*
Number of rooms: 225
Official Description (provided by the hotel):
Stunning seaside views, historic scenery and high-energy entertainment results in a carefree and unforgettable vacation in the heart of El Medano Beach at Cabo San Lucas's Villa del Arco Beach Resort & Spa.If you're looking for a high-end, family-friendly resort, you've found it. In addition to its lavish surroundings with the wondrous El Arco rock formation on the horizon, Villa del Arco boasts a full-scale pirate ship, exotic cuisine, the renowned Desert Spa as well as numerous athletic and cultural activities.All 225 spacious, colorful and air-conditioned suites offer kitchens or kitchenettes and private balconies facing either the azure Sea of Cortez or our lush, exotic gardens.Our meticulous staff is committed to providing guests with "The three Rs": Relaxation, Recreation and Romance (yes, even for those with the kids in tow!). As our General Manager likes to say, "We offer experiences that make you forget the time and simultaneously remember every moment." For a lavish experience you are not soon to forget, we invite you to be our guest at Villa del Arco Beach Resort & Spa. ... more   less 
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Also Known As:
Villa Del Arco Hotel Cabo San Lucas
Hotel Del Arco
Del Arco Hotel
Villa Del Arco Cabo San Lucas
Villa Del Arco Beach Resort & Spa Cabo San Lucas, Los Cabos

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