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Villa Del Arco: Traveler Reviews


Villa Del Arco
San Jose, Cabo San Lucas 23450, Cabo San Lucas 23450, Mexico
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Traveler Reviews

72% Recommend
3.5 of 5 stars 228 reviews
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Typical Timeshare - beautiful but expensive!

Villa Del Arco

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4 of 5 stars
TravelingSuz 50 contributions
Phoenix, Arizona
Apr 27, 2008 | Trip type: Couples
3/4 found this review helpful

We stayed at the Villa Del Arco for 7 nights in late April 2008 in their one bedroom. The room itself was located on the west side of the resort, facing a retention basin/wash. If I stood on the balcony, I could see the ocean so it was considered an ocean view room.

The resort itself is beautiful. The pool is amazing and Jacuzzis are located all over the property. It sits right on the beach and not too far from town. There are three restaurants: a contemporary seafood restaurant called La Perla, a sushi restaurant called El Faro, and a casual pool restaurant called the Buccaneer. The Buccaneer is located on a large ship that sits in the lower end of the pool. If you are not on a meal plan, which we weren’t, the food and drink bill gets very expensive very quick. We ate at all the restaurants but we didn’t think the price was worth La Perla or El Faro. We did eat a bit of snacks at the Buccaneer. We also tried restaurants at the sister resorts of Estancia and Pallmar. The steak and seafood restaurant at Estancia was by far the best, but again extremely expensive.

Other options for food are everywhere. We found a great little place down the beach called Mangos. They have half priced drinks all day and a cheap $9pp Mexican buffet. Also, I highly recommend getting a gold card by sitting through the Del Arco timeshare presentation. It saves 15% on food, drink, marketplace items, etc.

The timeshare presentation is the usual 90 minutes. It took us about 2 hours total for the presentation and the additional check out. The timeshare people for Del Arco get you when you first check in. We found the timeshare presentation is negotiable for what you can receive when complete it. For example, we received money towards the shuttle back to the airport when we checked out, 2 excursions for half price, and the precious gold card. Again, I highly recommend sitting through it for the benefit.

Here are a few additional thoughts:
1) Our room faced the wash where they have drag racing every Saturday night. It starts about 11 pm and kept us up until daybreak.
2) There are many rooms facing the pool and the ocean itself. I recommend a room overlooking the pool. The pool never seemed really loud and those are the best views of the ocean.
3) The pipes make a lot of noise. As it happened, our neighbor upstairs used the restroom every morning at 2 am which was extremely noisy.
4) You can request a taxi to town at the front of the resort. The cost to the center of town (by the mall) is $7 each way for up to 4 people.

Overall, we felt the resort was a typical yet beautiful timeshare resort. Our biggest challenge was the expense of the food and drink as well as the location of our room.

  • Liked — The Pool
  • Disliked — Expensive food & drink
  • My ratings for this hotel
    • 4 of 5 stars Value
    • 5 of 5 stars Rooms
    • 4 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Check in / front desk
    • 2 of 5 stars Service
  • Date of stay April 2008
  • Visit was for Honeymoon
  • Traveled with Spouse / significant other
  • Age group 25-34
  • Member since June 01, 2006
  • Would you recommend this hotel to a friend? Yes
  • I recommend this hotel for A romantic getaway, Girlfriend getaway, Older travelers, Great pool scene, Families with young children, Families with teenagers, Tourists
  • I do not recommend this hotel for Young singles, An amazing honeymoon, People with disabilities, Pet owners
  • I selected this hotel as a top choice for Beach / Sun, Outdoor / Adventure
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Average price*: $312 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
Timeshare nightmare!

Villa Del Arco

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3 of 5 stars
Jimbe 4 contributions
Boston
Apr 24, 2008 | Trip type: Family
2/9 found this review helpful

In Cabo for a wedding and we just wanted a nice place to stay without constant salespitch to buy a timeshare. I think that goal is impossible in Cabo and you just have to learn ways to avoid the hassle. Upon arrival at the airport the onslaught begins with attempting to get a taxi to the hotel. If you want to avoid the timeshare people, DO NOT stop to talk to anyone offering taxi service. Proceed directly through the 2 sets of doors and grab your taxi outside. Better yet, arrange your taxi before arrival.
When checking into the hotel tell the front desk clerk that you do NOT want the Gold pass for the restaurants and DO NOT want to talk to timeshare reps. Ask for your roomkey and towel cards. You will be left alone if you are assertive.
The Villa del Arco is a beautiful resort with the only negative being an unswimmable beach and the timeshare nightmare. Food and drinks are way overpriced for the quality, but that is the same in most other resorts too. Avoid the breakfast buffet and head to Lennys via a short cab ride for consistently good breakfast for a lot less $$. It is a bit of a dive, but great, friendly staff and reasonable prices.
Be careful with the "honor" bar in your room. We were charged for items we never used.
If you need quiet, late mornings ask at check-in where the timeshare tours will be taking place and avoid rooms on that level. The constant parade begins quite early each day, and the clomping footsteps and chatter can be quite annoying if you are a light sleeper.
We stayed in a one bedroom with livingroom/kitchen area...also included convenient washer/dryer to make light packing an option. Bed was ok, pillows horrendous...might want to bring your own if you are a pillow freak.
The staff was extremely friendly and helpful, though sometimes slow, but it is Mexico and you are on vacation, so relax and enjoy!
This resort is a good location if you want convience to activities/downtown with a little less noise than the downtown locations. The marina is a 10 minute cabride if you want to do charterfishing.
Overall, we would probably consider Villa del Arco again, but will most likely try one on the resorts along the corridor for the next trip.

  • My ratings for this hotel
    • 2 of 5 stars Value
    • 4 of 5 stars Rooms
    • 3 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Check in / front desk
    • 4 of 5 stars Service
  • Date of stay April 2008
  • Visit was for Personal event (wedding, ...)
  • Traveled with Family (extended)
  • Age group 35-49
  • Member since March 08, 2005
  • Would you recommend this hotel to a friend? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Was this review helpful? Yes No
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Average price*: $312 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
We can't wait to go back!

Villa Del Arco

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5 of 5 stars
mksdds 1 contribution
St. Louis, MO
Apr 23, 2008 | Trip type: Family
5/6 found this review helpful

We loved this resort! We booked through a timeshare as a gift from a friend. our 2 1/2 year old loved it! There is a great pool for little ones. The trolley was fantastic! We took it over to the sister resort, only a two minute ride, for coffees and ice creams. The one bedroom suite was fantastic! It was a one bedroom apartment with stove, convection microwave, dishwasher and washer/dryer. We could cook meals and save on that.

There was not a DVD player, but we rented one at the sister resort. (We watched movies since we had early nights with our son.) They gave us a first floor unit that walked out to the pool. The maid service was great as well. She even filled our tub with bubble bath and flower petals, put on soft music and made towel swan with flowers!

The spa and workout center are great! I would have stayed there the whole time. Indulge in a massage, the best I ever had.

We just avoided the timeshare people with one statement. They did not bother us at all. They do offer a good all inclusive option you can use for a minimum of 3 days. But with a Sam's and Walmart, beer and food were in the room! We can't wait to go back......

  • Liked — The pool and room set up
  • Disliked — price of food at the pool
  • My ratings for this hotel
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Service
  • Date of stay April 2008
  • Visit was for Quality time with family
  • Traveled with Family with young children
  • Age group 35-49
  • Member since April 23, 2008
  • Would you recommend this hotel to a friend? Yes
  • I recommend this hotel for Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older travelers, Great pool scene, Families with young children, Families with teenagers, Tourists
  • I do not recommend this hotel for Pet owners
  • I selected this hotel as a top choice for Beach / Sun, Spa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Was this review helpful? Yes No
Check Rates
Average price*: $312 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
Worth it

Villa Del Arco

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4 of 5 stars
Redline5004 1 contribution
Matthews
Apr 16, 2008 | Trip type: Couples
9/9 found this review helpful

Villa del Arco is a beautiful resort. Had a first floor room when we arrived, but asked and received a switch to sixth floor with ocean view! Went to Mexico to get married, Pedregal Beach is an excellent location. The resort and it's staff were above expectations. We had one waiter at the pool from day one who ever failed to take care of us and the rest of the staff was very accomidating. The walk to town isn't too bad, but recommend taxi home in the dark, though it doesn't appear unsafe. The view of Land's End is great as long as there isn't a cruise ship in the way. Visit some of the local restaurants, big plates, little money. It is a resort town so things can be pricey, but you can always negotiate.It does work. The timeshare sharks aren't so vicious. Just say no and walk away. Water is a little cool this time of year. Will return but in the fall.

  • Liked — Locstion
  • Disliked — Nothing
  • My ratings for this hotel
    • 4 of 5 stars Value
    • 4 of 5 stars Rooms
    • 4 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Check in / front desk
    • 4 of 5 stars Service
    • 3 of 5 stars Business service (e.g., internet access)
  • Date of stay March 2008
  • Visit was for Personal event (wedding, ...)
  • Traveled with Spouse / significant other
  • Age group 35-49
  • Member since September 13, 2007
  • Would you recommend this hotel to a friend? Yes
  • I recommend this hotel for An amazing honeymoon, A romantic getaway, Girlfriend getaway, Older travelers, Great pool scene, Families with young children, Tourists
  • I do not recommend this hotel for Young singles, Pet owners, Families with teenagers
  • I selected this hotel as a top choice for Beach / Sun, Outdoor / Adventure
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Was this review helpful? Yes No
Check Rates
Average price*: $312 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
Disappointed in Villa Del Arco

Villa Del Arco

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2 of 5 stars
Nonstop4 2 contributions
US
Apr 13, 2008 | Trip type: Family
6/10 found this review helpful

This is my first time to Cabo and I was very careful with picking the right hotel... imagine my surprise when we arrived last Friday, April 4 to be told that they made a mistake at the Villa Del Arco and that they were moving us to the Palmer.

Apparently they overbooked the hotel and were accommodating a software company's trip (Value or something like that)instead of the individuals that booked their vacation over 6 months ago. Nothing we could do would change their minds, they were not going to change anything. And the manager or general manager wasn't around. After traveling an entire day we spent the next four hours arguing. So we agreed to the Palmer and they gave us the AI.

We were not the only ones affected. There was several pages of names of guests that were being moved. Honestly I think they couldn't get the other company to agree to the Palmer and they decided to move us. I have a hard time believing that there was that large of a computer glitch.

There's nothing wrong with the Palmer. It is a nice older hotel. I would have been fine but I paid extra to stay at the Arco. I spent hours on the phone with our american express travel agency (That booked the resort) trying to get this resolved and Arco management kept hanging up on them.

On Saturday I walked into the Manager's office and demanded a move back to the hotel and finally that evening they moved us. The rest of the vacation was fine but in all my years and years of traveling I have never been moved from a resort because of overbooking...

I was very disappointed in how they handled this. And for those that are thinking of the Villa Del Arco, don't do the AI... the breakfasts are good, lunch selection is small and dinner selection is very, very limted. It really isn't worth it. You get really tried of the same four options on the menu. I thought they would change the menu around each evening but they didn't.

  • My ratings for this hotel
    • 2 of 5 stars Value
    • 4 of 5 stars Rooms
    • 3 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Check in / front desk
    • 2 of 5 stars Service
    • 2 of 5 stars Business service (e.g., internet access)
  • Date of stay April 2008
  • Visit was for Quality time with family
  • Traveled with Family with teenagers
  • Age group 35-49
  • Member since June 07, 2004
  • Would you recommend this hotel to a friend? No
  • I selected this hotel as a top choice for Beach / Sun
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Was this review helpful? Yes No
Check Rates
Average price*: $312 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
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Villa Del Arco Also Known As

Address: San Jose, Cabo San Lucas 23450, Cabo San Lucas 23450, Mexico