We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Villa Del Arco: Traveler Reviews

4.0 of 5
San Jose, Cabo San Lucas 23450, Cabo San Lucas 23450, Mexico
Hotel amenities
Villa Del Arco
Ranked #26 of 67 hotels in Cabo San Lucas
Enter dates & see best prices*
Show Prices
*from our partners
Write a Review

697 reviews from our community

Traveler rating
    322
    207
    56
    51
    61
See reviews for
Families
244
 
Couples
264
 
Solo
9
 
Business
5
 
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
Portland, Oregon
Reviewer
3 reviews 3 reviews
3 hotel reviews
23 helpful votes 23 helpful votes
“Far exceeded our expectations”
5 of 5 stars Reviewed February 28, 2013

This was our first stay at Villa del Arco with the All Inclusive package. The two previous years we stayed at Villa del Palmar, the neighboring property.

Going to VDA was the best decision we made! I loved the quiet and serene evenings and it never got crazy and wild around the pool areas.

We booked the 2 bedroom suite which really was two adjoining rooms, but it worked out perfectly. The larger room was a true 1 bedroom unit. With one bedroom with a full bathroom and a separate living room and full sized kitchen and full bathroom. The adjoining room had 2 queen beds, a full bathroom, and a small kitchen.

This worked out perfectly for our family of 6 travelers. The three kids shared the 2 queen room, my husband and I used the one King bed room, and the other adult family member used the Murphy bed in the living room. Before we got there we were a bit worried about the living room sleeping arrangements (expecting a traditional fold out couch) but were pleasantly surprised at how comfortable the Murphy bed was.

Each room had its own full bathroom so there was never an issue of waiting for the bathroom or shower. Everyone had their privacy at night, and the kids enjoyed having their "own" room.

When we arrived in our room we had a welcome basket of treats welcoming us to our room. Each night we had turn down service and a plate of cookies, or other baked treats waiting for us. The one thing that I absolutely went crazy for was the aromatherapy candle that was lit when we checked into the room. It smelled absolutely divine!

We booked through Funjet Vacations, with whom we'd booked the two previous trips. Everything was as advertised, except the hotel didn't honor our request for an ocean view which we had submitted but told were not guaranteed to get. We actually ended up very happy with the room they gave us because it got the late afternoon sun and was very quiet at night. No noise from guests or pools which was nice. The late afternoon and evening sunsets were beautiful from our balconies, which were nicely furnished with lounge chars and tables.

The pool and beach service was perfect. The waiters were attentive and quick, and kept checking back with us. We would tip one or two dollars per order. The food was good and fresh, and the drinks were excellent as well. We realize that it's not top gourmet cooking, and the drinks are not top shelf liquor, but the convenience of All Inclusive overshadows that. The main thing for us is the convenience of everyone eating and drinking what they want, when they want. One time when the waiter brought my margarita I was asked to fill out a survey. I said that it was tasty, but too sweet. Within minutes, the pool bar manager was down at the beach with a new drink and asked me to taste it to see if I liked it better. That was impressive.

The restaurants were quite tasty and there was plenty of variety to eat something different each night. The adults really enjoyed the seafood restaurant - the creamy bell pepper soup and the seafood soup were really spectacular! The kids enjoyed the Mexican restaurant and also the pirate ship restaurant.

The breakfast buffet was not as large and with as many selections as VDP, but there were definitely enough choices for everyone to be happy every morning. The whole breakfast experience was much calmer and not as noisy and overbearing as VDP. Most morning we were lucky enough to get a table on the balcony overlooking the beach which made breakfast so much tastier! We always had wonderful and attentive service in the restaurants, both breakfast and dinner.

During our stay, it seemed that most guests preferred to be at the pool. We prefer the beach, so we ended up having most of the beach area/chairs to ourselves. On any given day, there were never more than 20 or 25 people in the beach chair area. At VDP it always seemed extremely crowded with lots of smokers which was not the case at VDA.

My mom and I booked several spa treatments and we also used the gym facility. The massage therapy was fantastic. My mom said the facial was ok, but would probably not do it again. We would both definitely go back for the massage treatments. My mom took the group exercise classes which she really enjoyed.

We will definitely come back to this resort again. We really enjoyed how basically mellow and quiet it was. None of us like "organized" resort activities and none of us liked the theme shows at VDP, so it was really pleasant to have the VDA resort experience.

We were approached once about the time share presentation and I was very firm and upfront that we had ZERO interest in it. We were never asked again after that one time during check in.

The front desk was very helpful and friendly. I don't think they were telling the truth when they said there were no direct ocean view rooms available, but in hindsight, we were actually really happy with our room on the side of the hotel facing the city. We had a 3/4 ocean view and a full blown view of the city and hills. And, with the gorgeous sunset every night, it ended up being a perfect location.

We will definitely come back to Villa del Arco.

Room Tip: We stayed in the first building, closest to the beach, on the right side of the hotel. Building 3? T...
See more room tips
  • Stayed February 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 7
See 2 more reviews by WorldTraveler201194 for Cabo San Lucas
Ask WorldTraveler201194 about Villa Del Arco
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
VDA-GM, Manager at Villa Del Arco, responded to this review
March 6, 2013
Dear Client,
Thank you for investing some of your valuable time to filling out the service survey and sharing your vacation experience at Villa del Arco. We are delighted to read you spent a wonderful time at our resort. We will be more than happy to have the opportunity of serving you again in the near future.

kind regards.

Miguel Angel Rodriguez
Room Division Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Grosse Ile, Michigan
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 helpful votes 4 helpful votes
“Family of Four-Girls ages 7 and 5”
4 of 5 stars Reviewed February 26, 2013

We had a great stay a Villa Del Arco-we booked through expedia and had no problems what so ever. Beautiful resort that is quiet but on a lively beach with lots to do. We declined the time share presentation upon checking in and were never bothered again. The food at Del Arco is pricey but the all inclusive did not make since for us. We ate most of our day meals at the sister property Villa Del Palmer that was more reasonable. There is a trolley between the properties or a short walk. Great trip!

Room Tip: As far as I could tell all rooms were ocean view-not really a bad room to be had!
See more room tips
  • Stayed December 2012, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 3
Ask kksmama35 about Villa Del Arco
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
VDA-GM, Manager at Villa Del Arco, responded to this review
February 27, 2013
Dear Customer,
Thank you for taking the time to share your experience with us about your last vacation at Villa Del Arco Resort. We are always striving in providing Quality Of Services to all our valuable guest. We hope to host you once again soon.

Sincerely,
Miguel Angel Rodriguez.
Room Division Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
san francisco
Senior Contributor
39 reviews 39 reviews
12 hotel reviews
Reviews in 18 cities Reviews in 18 cities
12 helpful votes 12 helpful votes
“Beautiful hotel and excellent staff”
4 of 5 stars Reviewed February 25, 2013

I booked my trip to Cabo through Costco and I think that was a mistake as Costco advertised the 1 bedroom rooms and studio suites as same except for the more space and extra bathroom in 1 bedroom. I expected the amenities to be luxurious as advertised, turndown service.....but did not get anything and my friend who booked the 1 bedroom got a fantastic room and all the advertised services.
Our studio room was on 1st floor and was very basic. Housekeeping did not replace towels or shampoos or coffee. I had to ask for everything by calling housekeeping who in turn did a great job in sending everything within 5 mins. But these are basic things and I was upset that I had to ask for them everyday. Never got any hand towels or small towels. Only bath towels. There was a small note that said " Dear guest, here is a complimentary basket for you" but there was no basket whereas my friend got one with wine, candy.......
The resort overall is beautiful with clean grounds, lovely pool, complimentary kayak, paddle board rental. The staff is excellent and very attentive to your needs. The sister resort Villa palmar had great nightly entertainment. They even did a surprise Bday cake for me at my husbands request which was awesome. The shops at the resort are very expensive but thats what you would expect at all resorts so whether its toothpaste or antibiotics, go to downtown to buy them.
I would go back to this hotel but just be more aware of what room I am getting into.

  • Stayed February 2013, traveled with friends
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 4
See 4 more reviews by goin2cancun for Cabo San Lucas
Ask goin2cancun about Villa Del Arco
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
VDA-GM, Manager at Villa Del Arco, responded to this review
February 27, 2013
Dear Client,

thank you for investing some of your valuable time to filling out the service survey and sharing your vacation experience at Villa del Arco. We wish to have the opportunity of serving you again in the near future and pamper your as you deserve.

Warmest regards.

Miguel Angel Rodriguez
Room Division Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
5 helpful votes 5 helpful votes
“Heaven on Earth!”
5 of 5 stars Reviewed February 25, 2013

We've been here twice as a family and couldn't be happier! The location is gorgeous, the accommodations are first rate, and the service is amazing! Friendly and accommodating staff at every turn...they literally anticipate your every need! A perfect place to relax, soak up the sun and party as little or as much as wanted. Great restaurants, entertainment, and wonderful spa packages...

Room Tip: Definitely spend a little more and get a suite experience. Comes with fully-functional kitchen and...
See more room tips
  • Stayed August 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
Ask muckandduck about Villa Del Arco
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
VDA-GM, Manager at Villa Del Arco, responded to this review
February 27, 2013
Dear Client,
Thank you for investing some of your valuable time to filling out the service survey and sharing your vacation experience at Villa del Arco. We are delighted to read you spent a wonderful time at our resort. We will be more than happy to have the opportunity of serving you again in the near future.

kind regards.

Miguel Angel Rodriguez
Room Division Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Cabo San Lucas, Mexico
Senior Contributor
29 reviews 29 reviews
Reviews in 8 cities Reviews in 8 cities
10 helpful votes 10 helpful votes
“We spent all day around the pool!”
5 of 5 stars Reviewed February 25, 2013

Our friends come down every year and stay at Villa Del Arco. We always visit them a couple of days during the stay. It is a beautiful resort! The pools are amazing, service is great and the staff is attentive! The resort looks out to a sweeping view of Lands End!

  • Stayed February 2013, traveled with friends
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
See 11 more reviews by CaboLauraB for Cabo San Lucas
Ask CaboLauraB about Villa Del Arco
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
VDA-GM, Manager at Villa Del Arco, responded to this review
February 27, 2013
Dear client,
Thank you for have chosen our resort to expend your last vacation in Los Cabos, and also for investing some of your valuable time to sharing your vacation experience in Villa del Arco. We are very happy to read that you had a blast at our Resort, and we will be more that happy to assist you again in the near future.

Warm regards ...

Miguel Rodriguez
Room Division Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Villa del Palmar Beach Resort & Spa Los Cabos
Great value on a similar hotel
Cabo San Lucas, Los Cabos
3.5 of 5 stars 1,334 Reviews
Show Prices
Still looking for a hotel?
Highly rated hotels in Cabo San Lucas
Family-friendly
Capella Pedregal
Capella Pedregal 5.0 of 5 stars 614 reviews
Romantic
Pueblo Bonito Sunset Beach
Pueblo Bonito Sunset Beach 4.0 of 5 stars 1,873 reviews
Luxury
Dreams Los Cabos Suites Golf Resort & Spa
Dreams Los Cabos Suites Golf Res... 4.0 of 5 stars 1,636 reviews
Good for business
Esperanza - An Auberge Resort
Esperanza - An Auberge Resort 4.5 of 5 stars 366 reviews
Show Prices ABS:HotelCheckRates-d1200756?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_Style_Xsell
Show Prices ABS:HotelCheckRates-d225501?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_Style_Xsell
Show Prices ABS:HotelCheckRates-d482539?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_Style_Xsell
Show Prices ABS:HotelCheckRates-d249481?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_Style_Xsell
Travelers also viewed these Cabo San Lucas hotels
Villa del Palmar Beach Resort & ... 3.5 of 5 stars 1,334 reviews Villa La Estancia 4.5 of 5 stars 533 reviews Casa Dorada Los Cabos 4.5 of 5 stars 802 reviews Welk Resorts Sirena Del Mar 4.5 of 5 stars 662 reviews
Show Prices ABS:HotelCheckRates-d153086?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed_Hero
Show Prices ABS:HotelCheckRates-d213858?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed_Hero
Show Prices ABS:HotelCheckRates-d672982?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed_Hero
Show Prices ABS:HotelCheckRates-d1627202?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed_Hero
View all 67 hotels in Cabo San Lucas, ranked by popularity

Been to Villa Del Arco? Share your experiences!

Write a Review Add Photos Add Videos

Additional Information about Villa Del Arco

Also Known As:
Villa Del Arco Hotel
Villa Del Arco Hotel Cabo San Lucas
Hotel Del Arco
Del Arco Hotel
Villa Del Arco Cabo San Lucas
Villa Del Arco Cabo San Lucas, Los Cabos
Address: San Jose, Cabo San Lucas 23450, Cabo San Lucas 23450, Mexico
Region: Mexico > Baja California > Baja California Sur > Los Cabos > Cabo San Lucas
Amenities:
Bar/Lounge Beach Business Center Fitness Center Free Parking Kitchenette Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#16 Luxury Hotels in Cabo San Lucas
#19 On the Beach Hotels in Cabo San Lucas
#21 Romantic Hotels in Cabo San Lucas
#24 Family Hotels in Cabo San Lucas
Price Range: $$$
Hotel Class:4 star (4*)
Reservation Options:
TripAdvisor is proud to partner with Expedia, Caribbean Online Mgt Corp., Travelocity, BookIt.com, Booking.com, Tingo, Venere and Hotels.com so you can book your Villa Del Arco reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.

Owners: What's your side of the story?

If you own or manage Villa Del Arco, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.

  • Manage your listing
Villa Del Arco
Enter dates & see best prices* (from our partners)
Show Prices