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“Beautiful resort” 5 of 5 stars
Review of Villa del Arco Beach Resort & Spa

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Villa del Arco Beach Resort & Spa
4.0 of 5 Hotel   |   Km. 0.5 Camino Viejo a San Jose, Cabo San Lucas 23450, Mexico   |  
Hotel amenities
Ranked #6 of 66 Hotels in Cabo San Lucas
Las Vegas, Nevada
Top Contributor
57 reviews 57 reviews
10 hotel reviews
Reviews in 20 cities Reviews in 20 cities
28 helpful votes 28 helpful votes
“Beautiful resort”
5 of 5 stars Reviewed February 20, 2013

If they could just get the elevators to work this resort would be perfect! I suppose the exercise climbing the stairs helped offset the the food and drinks we were shoveling down non-stop. The poolside service was amazing! Tip your waiters well and your drink will never run dry! The food was pretty good for all inclusive, (breakfast is awesome, suspect because its part of the time share pitch). Location is good and the spa is one of the top ten we have ever been to relative to the amenities. The Villa Del Palmar resorts are great!

Room Tip: Higher up have better views but the elevators were constantly not working. Rooms on left facing the...
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  • Stayed December 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
VDA-GM, Manager at Villa del Arco Beach Resort & Spa, responded to this review, February 25, 2013
Dear client,
Thank you for have chosen our resort to expend your last vacation in Los Cabos, and also for investing some of your valuable time to sharing your vacation experience in Villa del Arco. Your comments are very important for us because they help us identifying opportunity areas, and thank you for bringing to our attention the elevator issue, our maintenance department already spoke with the elevator provider in order to reinforce the revision of our elevator to maintain them in working order.

Warms regards ...

Miguel Rodriguez
Room Division Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,210 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (340)
Date | Rating
  • English first
  • Spanish first
  • Any
English first
San Diego, California
2 reviews
Reviews in 2 cities Reviews in 2 cities
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed February 19, 2013

My wife and I stayed there for five nights, and got the upgraded one bedroom suite with some sort of hospitality program, which gave us a bottle of wine, daily spa products and desserts, and very nice welcome basket with snacks drinks and even beers. We loved every minute of our time there! the place is beautiful, and the people that work there went out of their way to help us in any way possible. Especially Jorge, who gave us amazing recommendations as far as places to eat and see, and made us feel like we were family, not customers...

We did participate in a time share presentation, which we didn't really enjoy (not sure anyone does) but which paid fr pretty much all our drinks there, and gave us discounts on many of our meals (and an Internet code). Basically, I see those presentations as trades - I give them 90 minutes, they give me whatever it is we agreed on. If you don't like that, you certainly don't have to participate!

The location is perfect, too - you can walk to town, if you are so inclined, or take a taxi (~$7). It seemed to us that Villa Del Arco was a little quieter that Via De Palmar, one of the other hotels on the property (there are three), but that makes sense since Villa De Palmar has the arcade, the large store and the slide in the pool. There is a shuttle between the locations, but they are VERY close.

I read people complaining about folks putting towels on chairs early in the morning, then leaving the property an coming back hours later. We did see some of that, but the folks there do enforce the one hour rule (though they usually give you more than an hour, as a courtesy), and we were always able to find spots in the sun. The longest we had to look was a few minutes, at most.

Overall, we had a wonderful time during our vacation, and a lot of it has to do with Villa Del Arco, and the people that work there!

Room Tip: Try and get an ocean view room, but only if its higher than firth floor. the ones lower than that ha...
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  • Stayed February 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
VDA-GM, Manager at Villa del Arco Beach Resort & Spa, responded to this review, February 20, 2013
Dear client,
Thank you for have chosen our resort to expend you past vacation in Los Cabos, and also for investing some of your valuable time to sharing your vacation experience in Villa del Arco. We hope you could give a chance to serve you again in a near future.

Kind regards.

Miguel Angel Rodriguez
Division Room Manager.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 16, 2013 via mobile

my wife and i travel every jan/feb to a warm spot and we really felt warm and welcomed at villa del arco, the cleanliness and service were outstanding. we arrived on a sat and were treated as vip's from the front desk all the way to the bell boys at check out. our room was full of valentine surprises each day during out 7 day stay, sandy was in charge of our room, a 1 bdrm 2 bath, and we looked forward to a new decoration each evening. our room was 1506 and the view is magnificent and lounges at the pool and beach were plentiful, we preferred the sandy beach lounges, we did the timeshare presentation and it took 4 hrs off our vacation but got a $100 dinner voucher and 24 free drinks at the resort. we took a taxi to the marina and had a good experience at Solomon's, ole ole and a really fun time at

  • Stayed February 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
VDA-GM, Manager at Villa del Arco Beach Resort & Spa, responded to this review, February 25, 2013
Dear Client,
Thank you for investing some of your valuable time to filling out the service survey and sharing your vacation experience at Villa del Arco. We are delighted to read you spent a wonderful Valentine's season at our resort. We will be happy to have the opportunity of serving you again in the near future.

Warmest regards.

Miguel Angel Rodriguez
Room Division Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Seattle, Washington
Senior Contributor
36 reviews 36 reviews
16 hotel reviews
Reviews in 22 cities Reviews in 22 cities
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed February 15, 2013 via mobile

We stayed with family during their annual week stay as owners. I thought I would have been hounded by the sales people but we never heard a peep from them. Its possible that they were told to stay away. The rooms were lovely and kept very clean. Brenda, our maid, was dependable and quick on each visit. The food and drinks are way over priced but that was solved by making a trip to the local Walmart. For $200 we bought almost enough food and drink for the week. It's a $15 round trip cost, well worth the time and effort. The location is prime. Close to town but not too close. we will come back again.

Stayed February 2013, traveled with family
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
VDA-GM, Manager at Villa del Arco Beach Resort & Spa, responded to this review, February 20, 2013
Dear client,
We would like to thank you for taking the time to sharing your vacation experience in our Hotel. . We are happy to read that you have a pleasant stay at Villa del Arco and hope to have another chance to serve you in a near future.

Warmest regards.

Miguel Angel Rodriguez
Division Room Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Brantford, Canada
Reviewer
5 reviews 5 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed February 13, 2013

Just spent a spectacular week in CABO at the Villa Del Arco. One of the nicest places we have ever stayed at. The food was excellent, the staff was very helpful & always friendly, can't say anything negative about this place.
Don't forget to arrange your transportation to & from the hotel before you go. Beware of the scam artists at the airport. They can be really intimidating the first time. We went with "Transportation For Less". Great service, very reasonable & friendly. We dealt with Francisco (great guy).

Room Tip: Make it personal with the staff. Get to know their names. Don't go overboard with the tips. The...
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  • Stayed February 2013, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
VDA-GM, Manager at Villa del Arco Beach Resort & Spa, responded to this review, February 20, 2013
Dear Client,
thank you for investing some of your valuable time to filling out the service survey and sharing your vacation experience at Villa del Arco. We will be delighted to have the opportunity of serving you again in the near future.

Warmest regards.

Miguel Angel Rodriguez
Room Division Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Lake Forest, Illinois
Senior Contributor
37 reviews 37 reviews
8 hotel reviews
Reviews in 13 cities Reviews in 13 cities
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed February 13, 2013

we love this spa at Villa del Arco! I enjoyed my facial...so relaxing. The service is very professional and very friendly. Plus the amenities are great too! so plan to hang around before or after your service and pamper yourself!

  • Stayed December 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
VDA-GM, Manager at Villa del Arco Beach Resort & Spa, responded to this review, February 20, 2013
Dear Member,
Thank you for taking the time to share your experience with us about your last vacation at Villa Del Arco Resort. We are always striving in providing Quality Of Services to all our valuable guest. We hope to host you once again soon.

Sincerely,
Miguel Angel Rodriguez.
Room Division Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Oneonta, New York
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed February 12, 2013

I own a two week timeshare , two bedroom unit at the villa del Arco, Every winter I can't wait to get there. The two bedroom units are Hugh with everything you need, maid service is excellent , the front desk and bellman are all fantastic . And also the concierge girls are all very good. I have never had a bad experience at villa del Arco., if I ever had a problem it was solved very quickly and professionally. I highly recommend this resort because of the cleanliness, beauty, resturants and the overall accommodation . One word of advice you do not have to meet with the timeshare people if you don't want to, it's not worth the discounts they give you on excursions .

  • Stayed January 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
VDA-GM, Manager at Villa del Arco Beach Resort & Spa, responded to this review, February 20, 2013
Dear Member,

Thank you for your comments about our Resort. We are always striving in providing Quality Of Services to all our clients. We hope to host you once again soon.

Sincerely,

Miguel Angel Rodriguez
Room Division Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Villa del Arco Beach Resort & Spa

Address: Km. 0.5 Camino Viejo a San Jose, Cabo San Lucas 23450, Mexico
Location: Mexico > Baja California > Baja California Sur > Los Cabos > Cabo San Lucas
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Children Activities ( Kid / Family Friendly ) Kitchenette Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#4 Family Hotel in Cabo San Lucas
#4 Spa Hotel in Cabo San Lucas
#5 On the Beach Hotel in Cabo San Lucas
#5 Luxury Hotel in Cabo San Lucas
#7 Romantic Hotel in Cabo San Lucas
#8 Business Hotel in Cabo San Lucas
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Villa del Arco Beach Resort & Spa 4*
Number of rooms: 225
Official Description (provided by the hotel):
Stunning seaside views, historic scenery and high-energy entertainment results in a carefree and unforgettable vacation in the heart of El Medano Beach at Cabo San Lucas's Villa del Arco Beach Resort & Spa.If you're looking for a high-end, family-friendly resort, you've found it. In addition to its lavish surroundings with the wondrous El Arco rock formation on the horizon, Villa del Arco boasts a full-scale pirate ship, exotic cuisine, the renowned Desert Spa as well as numerous athletic and cultural activities.All 225 spacious, colorful and air-conditioned suites offer kitchens or kitchenettes and private balconies facing either the azure Sea of Cortez or our lush, exotic gardens.Our meticulous staff is committed to providing guests with "The three Rs": Relaxation, Recreation and Romance (yes, even for those with the kids in tow!). As our General Manager likes to say, "We offer experiences that make you forget the time and simultaneously remember every moment." For a lavish experience you are not soon to forget, we invite you to be our guest at Villa del Arco Beach Resort & Spa. ... more   less 
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Also Known As:
Villa Del Arco Hotel Cabo San Lucas
Hotel Del Arco
Del Arco Hotel
Villa Del Arco Cabo San Lucas
Villa Del Arco Beach Resort & Spa Cabo San Lucas, Los Cabos

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