My wife and I stayed there for five nights, and got the upgraded one bedroom suite with some sort of hospitality program, which gave us a bottle of wine, daily spa products and desserts, and very nice welcome basket with snacks drinks and even beers. We loved every minute of our time there! the place is beautiful, and the people that work there went out of their way to help us in any way possible. Especially Jorge, who gave us amazing recommendations as far as places to eat and see, and made us feel like we were family, not customers...
We did participate in a time share presentation, which we didn't really enjoy (not sure anyone does) but which paid fr pretty much all our drinks there, and gave us discounts on many of our meals (and an Internet code). Basically, I see those presentations as trades - I give them 90 minutes, they give me whatever it is we agreed on. If you don't like that, you certainly don't have to participate!
The location is perfect, too - you can walk to town, if you are so inclined, or take a taxi (~$7). It seemed to us that Villa Del Arco was a little quieter that Via De Palmar, one of the other hotels on the property (there are three), but that makes sense since Villa De Palmar has the arcade, the large store and the slide in the pool. There is a shuttle between the locations, but they are VERY close.
I read people complaining about folks putting towels on chairs early in the morning, then leaving the property an coming back hours later. We did see some of that, but the folks there do enforce the one hour rule (though they usually give you more than an hour, as a courtesy), and we were always able to find spots in the sun. The longest we had to look was a few minutes, at most.
Overall, we had a wonderful time during our vacation, and a lot of it has to do with Villa Del Arco, and the people that work there!
Try and get an ocean view room, but only if its higher than firth floor. the ones lower than that ha...
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
February 20, 2013
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Thank you for have chosen our resort to expend you past vacation in Los Cabos, and also for investing some of your valuable time to sharing your vacation experience in Villa del Arco. We hope you could give a chance to serve you again in a near future.
Miguel Angel Rodriguez
Division Room Manager.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.