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Villa Del Arco: Traveler Reviews

4.0 of 5
San Jose, Cabo San Lucas 23450, Cabo San Lucas 23450, Mexico
Hotel amenities
Villa Del Arco
Ranked #26 of 68 hotels in Cabo San Lucas
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698 reviews from our community

Traveler rating
    323
    207
    56
    51
    61
See reviews for
Families
244
 
Couples
265
 
Solo
9
 
Business
5
 
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
Calgary
Contributor
20 reviews 20 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
10 helpful votes 10 helpful votes
“Beautiful!”
5 of 5 stars Reviewed February 10, 2013

My mother and step-father have a timeshare here at Villa del Arco, and they brought us (myself, the husband, and our 2 children) here for a holiday. The kids barely let us change them from their plane clothes, and they hopped right in the children's pool/fountains. The grounds are beautiful, lots of sprawling pools, one with a waterfall, and another with a giant pirate ship in the middle (which also doubles as a snack bar!). The rooms themselves are large, nicely appointed, with daily maid and turndown service, plus a little snack came every afternoon to our room; sometimes it was cake, others it was chocolate.
we went down to the sister resort, Villa del Palmar most nights for dinner and entertainment. My daughter loved participating in the show and constantly wanted to go back so she could dance on stage! The food was fairly decent, some weird stuff, but generally pretty good (especially dessert). The breakfasts in both resorts were pretty similar... i preferred the ambiance of the del Palmar buffet, and my husband del Arco.
We swam every single day, my 2 year old loved the water! There were lots of families on vacation, so my daughter (4) made lots of 'vacation friends' and had a blast swimming and playing with them.
Over in del Palmar, there was a kids program (but we didn't end up using) and a place where you could pick and paint your own pottery- the kids loved that! There is also a free trolley that takes you back and forth to the two sister resorts... my son being in a stroller, however, we usually found it easier to walk, which was fine b/c they are close enough.
Overall, it was a great family getaway!

  • Stayed February 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
VDA-GM, Manager at Villa Del Arco, responded to this review
February 20, 2013
Dear Client,

thank you for investing some of your valuable time to filling out the service survey and sharing your vacation experience at Villa del Arco, we are happy to read that you and your family had a blast enjoying our facilities and activities. We wish to have the opportunity of serving you again in the near future.

Warmest regards.

Miguel Angel Rodriguez
Room Division Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Weslaco, Texas
Senior Contributor
24 reviews 24 reviews
6 hotel reviews
Reviews in 11 cities Reviews in 11 cities
9 helpful votes 9 helpful votes
“Beautiful Resort!”
5 of 5 stars Reviewed February 4, 2013

I own a timeshare at Villa Del Arco. This was my third visit to the property. It is well maintained and the staff is great. You need to separate the resort from the time share sales that many (myself included) find objectionable. I bought my timeshare on the secondary market and saved a lot of money. If you sit through a "presentation" that is your fault!

  • Stayed January 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
VDA-GM, Manager at Villa Del Arco, responded to this review
February 20, 2013
Dear Client,

Thank you for taking the time to write your comments which certainly is appreciated.
I am happy to hear that you enjoy our facilities and our friendly staff . I trully hope to see you next time and pamper you as you deserve.

I will share with my time share staff your sincere comments.

Thank you.

Miguel Angel Rodriguez
Room Division Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
7 helpful votes 7 helpful votes
“Nice place, questionable integrity, misleading”
2 of 5 stars Reviewed February 1, 2013 via mobile

Very mis-leading timeshare resort. Multiple answers to same question, Reservations totally upside down. In-house events not worth the spend. I did end up getting the room I wanted from the beginning although I paid another $900.00 to get it. This was a heat place just a few short years ago, what happened?

  • Stayed January 2013
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 7
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
VDA-GM, Manager at Villa Del Arco, responded to this review
March 6, 2013
Dear client,
Thank you for have chosen our resort to expend you past vacation in Los Cabos, and also for investing some of your valuable time to sharing your vacation experience in Villa del Arco. Your comments are very important for us because they help us identifying opportunity areas.
we appreciate your time and comments and look forward for your returning.

Warms regards ...

Miguel Rodriguez
Room Division Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Worcester, Massachusetts
2 reviews
2 helpful votes 2 helpful votes
“Heaven!”
5 of 5 stars Reviewed January 31, 2013

We have gone to Villa Del Arco for a couple of years now since it opened and it is heaven on earth. The rooms are ALL ocean view. The staff is wonderful!
The restaurants on the property are fantastic - we were there for 7 nights this last trip and ate a different one each night - the brick oven pizza is wonderful and fresh! The taco bar at the pool is great - such a simple idea!
Would recommend to families and singles - we loved it!
The gym, tennis courts and spa are great!

Room Tip: Ask for a room facing the pool, closer to the beach
See more room tips
  • Stayed November 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
VDA-GM, Manager at Villa Del Arco, responded to this review
February 7, 2013
Dear Client,
thank you for investing some of your valuable time to filling out the service survey and sharing your vacation experience at Villa del Arco. We wish to have the opportunity of serving you again in the near future.

Warmest regards.

Miguel Angel Rodriguez
Room Division Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Overland Park, Kansas
Reviewer
5 reviews 5 reviews
5 helpful votes 5 helpful votes
“Gets better every year!”
5 of 5 stars Reviewed January 27, 2013

We have been going to VDA since 2006 with family; purchased our own two bedroom suite in 2012. It is absolutely gorgeous, always meticulously clean, and the staff is wonderful. The spa is one of the best we have been to in any country and the workout facility is great! The whole "timeshare" scene can be tedious but we have been thrilled with our decision to keep going back to VDA and to buy our own unit. Cabo in general seems to get better and better with time as well! From the marina, the restaurants, the shopping and the airport!

  • Stayed January 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
VDA-GM, General Manager at Villa Del Arco, responded to this review
January 28, 2013
Dear Member,

Thank you for your comments about our Resort. We are always striving in providing Quality Of Services to all our clients.

I will share your comments to my staff and hope to host you once again soon.

Sincerely,

Mr. Jorge Herran
GM VDA
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Additional Information about Villa Del Arco

Also Known As:
Villa Del Arco Hotel
Villa Del Arco Hotel Cabo San Lucas
Hotel Del Arco
Del Arco Hotel
Villa Del Arco Cabo San Lucas
Villa Del Arco Cabo San Lucas, Los Cabos
Address: San Jose, Cabo San Lucas 23450, Cabo San Lucas 23450, Mexico
Region: Mexico > Baja California > Baja California Sur > Los Cabos > Cabo San Lucas
Amenities:
Bar/Lounge Beach Business Center Fitness Center Free Parking Kitchenette Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#16 Luxury Hotels in Cabo San Lucas
#19 On the Beach Hotels in Cabo San Lucas
#21 Romantic Hotels in Cabo San Lucas
#24 Family Hotels in Cabo San Lucas
Price Range: $$$
Hotel Class:4 star (4*)
Reservation Options:
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