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Villa Del Arco: Traveler Reviews

4.0 of 5
San Jose, Cabo San Lucas 23450, Cabo San Lucas 23450, Mexico
Hotel amenities
Villa Del Arco
Ranked #26 of 68 hotels in Cabo San Lucas
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698 reviews from our community

Traveler rating
    323
    207
    56
    51
    61
See reviews for
Families
244
 
Couples
265
 
Solo
9
 
Business
5
 
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
Top Contributor
61 reviews 61 reviews
9 hotel reviews
Reviews in 19 cities Reviews in 19 cities
21 helpful votes 21 helpful votes
“Very nice hotel....but something has changed”
4 of 5 stars Reviewed November 3, 2012

Great stay. Lovely, clean hotel. Awesome spa massages, pedicures and manicures.

Close to everything, but there is more staff warmth and friendliness at the villa del palmar, their sister hotel. Arco Staff seemed to be under some type of pressure, which may contribute to staff coolness. The roped off Elite areas look silly. Overall a wonderful stay.

Breakfast buffet is good, but way overpriced. Usually love villa del palmar theme nights, but went to last Friday's which had foods from their various restaurants, and food was surprisingly disappointing. Not sure what the problem is. They seem to really be going toward all-inclusive which may mean more mass production food, thus lower quality food.

Anyway, I like VDP and arco, but want them to retain their friendliness and good food at reasonable prices.

  • Stayed October 2012, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
“Timeshare presentation with Angie Perez”
5 of 5 stars Reviewed October 31, 2012 via mobile

We had a tour for the first time in mexico and cabo, angie was very nice to show the property and the rooms.
The location is great with the lover beach and the arch. We will hope to come back to Cabo soon!
Is our honey moon so far so good!
Thanks angie, you are very professional!

Stayed October 2012, traveled as a couple
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Surprise, Arizona
Reviewer
5 reviews 5 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
“Perfect location with very nice rooms!”
5 of 5 stars Reviewed October 30, 2012

We recently spent four nights at Villa del Arco after spending four nights in the quaint, quiet town of San Jose del Cabo. We weren't sure if we would prefer that location or the more lively Los Cabos. We absolutely loved both! Del Arco was a very good experience for us. We stayed in their smallest rooms, the studio but it was plenty large enough for the two of us. We had a fabulous Lands End view from our sixth floor balcony. The pool area is beautiful and clean but gets busy so snatch up your lounge chair by 10:00 am or selection will be slim.
The location is perfect, close enough to the downtown marina area but quiet too. The beach is gorgeous! We did attend a timeshare presentation to receive great deals on tours and it was not a negative experience others mention at all!
We treated ourselves to 80 minute couples massages and thoroughly enjoyed ourselves. The spa was pristine, top notch all the way.
We did the all inclusive and were not disappointed!

  • Stayed October 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Aliso Viejo
Reviewer
4 reviews 4 reviews
3 helpful votes 3 helpful votes
“Couples Trip, Beautiful Resort”
4 of 5 stars Reviewed October 25, 2012

We just returned from a week vacation in Cabo, at Villa Del Arco. We travelled with another couple and stayed at a two bedroom time share rented from a friend. The resort and room well exceeded our expectations. The grounds and pool area were gorgeous. Beautiful stone work, clean pool area, breathtaking views of the Ocean. We were not expecting any hurricanes, but found out while there that hurricane Paul was passing by us. It only affected about a day and a half of our trip, and because we were all inclusive we were able to stay on the resort and hit the sports bar. The food was good, but it did get a little old eating on the resort after a few days. We also were able to eat at Villa Del Palmar. It was worth the money we paid for the all inclusive, because the prices were expensive and we ordered many cocktails by the pool. I highly recommend "Daniel" and "Jesus" as your waiter's they took care of us, and we took care of them. Their service exceeded any of the dining area's. The restaurant service was slow and we sometimes joked that they identified us because of the bracelet's we had to wear being all inclusive. We went in to town two or three times, and took a glass bottom boat ride over to Lover's beach and El Arco. It was worth the $12 each to see the scenary, however, you could not see any fish in the glass bottom boat. There was not much night life at this resort and we were a little disappointed being that we were with another couple and would have liked to stay out past 10PM. There were several families, and this could be family friendly provided parents avoid the noisy pool area. The beach was extremely clean and the water was nice and warm. Even after the hurricane, the beach was cleaned up and the water looked as good as when we arrived after about two days. You could not sit on the beach without being approached to buy from the local beach walkers/vendors. It became "No Gracias" before we even saw what they were selling. If we made another trip we would probably stick to all inclusive, but possibly only three days and the other days get food from Walmart / Costco or eat in town where it is more affordable. The reviews I read indicate to watch out for time share people. Other than in the airport and once at the hotel at check in we were not bothered by time share people. Book your transportation to your hotel ahead of time and after going through customs walk all the way out of the airport, do not stop for anyone and meet your car outside. We were stopped twice by people trying to trick us into transportation and attending timeshares. They even said they were from our hotel/transportation company. The hotel requires you to go to the concierge after check in, we did but knew in advance to proceed with a firm NO and we do not need a gold card. You can get a reasonable breakfast over at the coffee shop at Villa del Palmar, which you can get to by trolley. They also have a store where you can buy essentials, The parties at Palmar were a little on the weak side. I would not pay for this if you are not on all inclusive. The TV's in the rooms were older, no flat screen and did not work real well. But overall the room area and balconies were better than expected. We would definitely visit Cabo and Villa Del Arco again.

Room Tip: Would recommend not being on the first floor, rooms flooded a little during the hurricane and it was...
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  • Stayed October 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Seattle, Washington, United States
Contributor
12 reviews 12 reviews
5 hotel reviews
Reviews in 7 cities Reviews in 7 cities
3 helpful votes 3 helpful votes
“Great place, great service”
4 of 5 stars Reviewed October 25, 2012

We are members at this resort group and so we enjoy coming to Cabo each year. This was our first stay at the Villa Del Arco and we were not disappointed. The rooms are spacious, and very clean. Our only complaint is ours was literally right next to the pool heater and it was loud 24/7.
Other then that the maids do an excellent job going above and beyond what there job is! The pools are clean and there is usually plenty of chairs available even in the afternoon. The staff are all very courteous. The food and drinks at the pool are pretty expensive compared to other places we have stayed. But the service is the best around! We go without our kids, but there are plenty of families there. Its quite a mix of age groups, and ethnicities at this resort. The breakfast buffet is good but expensive. If your gonna eat and drink at the resort get the all inclusive!!! If your gonna go into town or to costco to get supplies to eat then don't bother.

Room Tip: Always ask for a ocean view upgrade!
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  • Stayed October 2012, traveled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Villa Del Arco

Also Known As:
Villa Del Arco Hotel
Villa Del Arco Hotel Cabo San Lucas
Hotel Del Arco
Del Arco Hotel
Villa Del Arco Cabo San Lucas
Villa Del Arco Cabo San Lucas, Los Cabos
Address: San Jose, Cabo San Lucas 23450, Cabo San Lucas 23450, Mexico
Region: Mexico > Baja California > Baja California Sur > Los Cabos > Cabo San Lucas
Amenities:
Bar/Lounge Beach Business Center Fitness Center Free Parking Kitchenette Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#16 Luxury Hotels in Cabo San Lucas
#19 On the Beach Hotels in Cabo San Lucas
#21 Romantic Hotels in Cabo San Lucas
#24 Family Hotels in Cabo San Lucas
Price Range: $$$
Hotel Class:4 star (4*)
Reservation Options:
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